Hidden Fees, Terrible Service, Zero Compassion

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Wizzair
★★☆☆☆
1.6
20.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Guest's review of Wizzair

“Hidden Fees, Terrible Service, Zero Compassion”

★☆☆☆☆

written by on 09/10/2012

I am extremely disappointed with the operations and services of this airline. There is a fee for every form of payment except a Wizz card, there is a fee for airport check-in, a fee for text message updates, a pay-per-minute fee to call customer support, there is a fee for anything that can be imagined. The thing that bothers me the most is that the fees for any kind of modification or cancellation are usually more than the price of the tickets, and are charged per flight, not per itinerary.

will never fly with them again or recommend them.

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