Not cheap & not cheerful

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2.3 / 5
32% of users recommend this
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blueseypauline's review of Westjet


“Not cheap and not cheerful”

Written on: 11/01/2017 by blueseypauline (1 review written)

It seems the Canadians have a very positive opinion of this airline. I personally thought Westjet was very poor value money. When booking, we were not aware there was no meal, no entertainment and no checked baggage options. We could have gotten cheaper flights that included all of those . Of course, everything is available for a fee. But they do not accept cash. Only credit cards. And being a Canadian company, anything but a Canadian credit card will incur an exchange rate charge. The flight out was an hour late taking off because they couldn't figure out what to do with all the cabin bags. Each passenger is allowed two pieces of carry on luggage and to avoid the checked baggage charge, many of them had pushed the boundaries of 'cabin bag size'. It didn't occur to anyone that with the flight full, they would inevitably run out of storage space. I definitely would not recommend this airline and wont be flying with them again. A huge disappointment.

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