Good Service

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2.8 / 5
43% of users recommend this
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Siwan3's review of WOW Air


“Good Service”

Written on: 05/01/2013 by Siwan3 (3 reviews written)

I had originally booked with Iceland Express and then they were taken over by Wow Airline. I was worried that things wouldn't work out - but i got explainatory emails from Wow. As my original flight was no longer running - i was offered alternative flights or money back. I telephoned Wow - as i prefer to speak to a human being - they were very helpful and didn't rush me into a decision. I ended up flying a day later (at a better time) and returning a day later ( at a better time). It didn't cost me any extra. I received 2 confirmation emails of the changes. At Gatwick everything went smoothly. I have no hesitation in flying Wow and will recommend them. (Just remember they are a budget airline - so bring your own sandwiches!)

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