written by ElsaDaniel439 on 26/08/2014
Although it may be policy to overbook planes it seems to be common practice with this airline and more often than not numerous customers are left without seats due to being put on standby. One employee treated the situation almost as a joke to which I assured him he needed to change his ways. Needless to say I won't be flying with TAP ever again and will advise others to follow suit.
As rated by our community of reviewers