written by DaliaMcKinney on 09/08/2016
We took our flight out of Baltimore extremely unorganized checking-in. It felt like the personnel didn't know what they were doing.
We got in a flight 2 days after our arrival in Miami we got notified that our return was cancelled due to a "no show" on the way in. They basically didn't record us getting in the plane.
When we finally got rebooked we again experienced a war zone to get checked-in.
By far the most ridiculously disorganized airline that I ever used.
Don't try to save couple bucks, this airline is a nightmare
As rated by our community of reviewers