Just plain thieves!

Click here if this is your business
2.6 / 5
47% of users recommend this
Click here if this is your business
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

anetka's review of Ryanair - www.ryanair.com


“Just plain thieves!”

Written on: 29/09/2012 by anetka (4 reviews written)

Ryanair just made my parents (people who had to save all year for this trip) £50 because 1cm (a wheel) made their hand luggage bag too big. They got through OK going one way and got penilised going back home. What kind of a heartless pig do you have to be to do that? And because my parents don't speak English, they were terrified and paid without arguing, not exactly knowing why they are being forced to pay. And they are not rich, £50 is a lot of money for them! Ryanair people simply spotted them as an easy target. I will walk home next time if I have to, before I use Ryanair!

Click here for great deals on Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Deals on Expedia