completely terrible

absolutely terrible. Traveling with a 2 year old isn't very fun for anyone, but this airline did not make it any easier. Not only did they not have our meal requests recorded properly (so we did NOT eat), they made everything the consumer's issue. This was a red eye flight from LAX to BNE. We didn't take off for an hour (which was at fault of LAX, not the airline), but by the time we were up in the air at 1am, the flight attendants barely started serving meals, making people lift their seats if they had reclined them, so the seat trays were more comfortable for those behind - hello, isn't this is a red eye? What about those of us who were sleeping? Lights didn't go out until about 4am PST, even then the personal lights available were bright enough to illuminate the entire isle. The flight attendants seemed to not even care that I had a toddler and were more concerned with talking to anyone else. I felt as if I were a huge inconvenience and my child didn't even CRY or make a peep for that matter! The passenger beside me was a bigger help than the flight attendants, offering me her fruit for my baby - since like I noted before the flight attendants didn't seem to care that they weren't feeding us, since they said our meal reservations didn't go through. I am now sitting on hold to ensure this does not happen on the flight back and it's been AN HOUR and still haven't spoken to a customer service associate. I don't think it's too much to expect a little service when you spend 3k on airfare to be ignored and treated as an inconvenience... I will never fly qantas again, ever. pay the extra and fly with someone who cares.