Premium toilets are for premium customers

Click here if this is your business
Qantas Airways
★★☆☆☆
2.3
40.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Click here if this is your business

Guest's review of Qantas Airways

“Premium toilets are for premium customers”

★☆☆☆☆

written by on 09/07/2012

Caught the Qantas A380 (my fist time on one) from Singapore to Sydney & flew economy. Mistake #1. Even the budget Asian airlines have more leg room and at 169cm I don't consider myself tall. Seeing as they are seemingly determined to break some sort of record for the number of passengers in economy, there is an extreme shortage of toilets. Taking my 3 year old daughter to one was a challenge; children don't hang on for ever. So I noticed a flight of stairs and following it up some toilets. On the way back down, I was chastised by a surly stewardess who questioned me as to why I had gone up these stairs, when I explained, she dourly stated "premium toilets are for premium customers" as she roped off the stairs (hadn't noticed that & probably wouldn't have ventured up there to begin with). What a pig! Sold all my Qantas shares when I got home - thank God! - and have never flown with them since. Misery in the skies ... none of them want to be there and it shows. They just have no idea. All flights with other (mostly Asian) airlines. Haw sad, as I loved our icon & it has been absolutely trashed.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0