Just Awful

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Iberia Airlines
★☆☆☆☆
1.4
From 323 reviews
18.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Mbayasana's review of Iberia Airlines

“Just Awful”

★☆☆☆☆

written by Mbayasana on 20/02/2013

some years ago I flew with Iberia to Lima. I was appalled then by the awful food, the surly and unhelpful staff, and the grudging service. Very recently. I flew with them to Quito, and I have to say there has been no improvement. The flight was during daylight hours, and was interminable, partly because of the pathetic entertainment, and also because the crew insisted on keeping the blinds down, plunging the cabin into dreary darkness, so that they could disappear .. The only positive is that passengers have less risk of thrombosis, as they are forced to seek attention to get refreshment. The return flight was delayed, making the onward connection impossible. The lack of concern for passengers, with one notable exception, was palpable..

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