The Horror!!

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Go Airlines
★☆☆☆☆
1.4
12.0% of users recommend this
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Guest's review of Go Airlines

“The Horror!!”

★☆☆☆☆

written by on 05/05/2013

What a flight I had on GO, brothers, what a flight! What an experience! I had been enjoying myself in Maui so much I never wanted to leave and those canny mind readers at GO, they sure had my ticket. Well first there was the delay, then the cancellation!! Wowzers, fellows, think of all that time on my hands in some beautiful Maui airport. After two peaceful hours unburdened by news, updates, information or communication whatsoever from the staff, I thought I might enquire at the counter and hey presto, new tickets for a new flight. Out of nowhere! The deafening silence must have drowned out that announcement. But, friends, these are reliable folks at GO so one delay wouldn't be true to form and here we were again, the next flight delayed! And then delayed again!
And then again!!
And then again!!
And again!
One surprise after the next! And I do so love provincial airports my brothers, the country air, the sweet smell of kerosene. And GO, folks, they saw fit to give me 9 LONG HOURS at the airport, all that for a 20 minute flight. What a bargain!! Daylight in Honolulu is so overrated, or so I'm told, having been kindly denied the opportunity to test it for myself (much obliged, by the way)

Sure i could have left the airport and spent some time in Maui (if they'd told me i had an 9 hour wait - but I enjoyed being kept in the pitch black dark by them - no need to worry yourself brother) but then i would've missed boarding gate 9. What a sight it was! What carpet! The drinking fountain - what steel, the strength of it. Like Hercules of old! And the view! All empty runway and deserted boarding bay. The masters themselves couldn't paint one better.
And the reasons why we were delayed? why these luxurious hours were gifted to yours truly? well ignorance is bliss my friends and not a word, hint of the cause or reason was ever uttered to us lesser mortals. When one did venture to enquire however, well good friends, nothing says customer service like 'I don't know anything more than you and there's nothing I can do' (the Internet, nor indeed the telephone, apparently has not yet arrived to bother peaceful Maui). There I was thinking I didn't know anything about running an airline when I'm told I'm knowledgable enough to be managing one, and by the supervisor in charge no less. A rare compliment and much appreciated. A new career perhaps, well maybe at GO airlines..

But friends, I never wanted to go to Honolulu anyway and that hotel I booked was a waste of money (well it is now anyway) so thanks, GO, for denying me any time there or giving me a refund so I could buy a ticket on another airline and get there earlier (apparently i was eligible for one after the first cancellation but the PA system, which roared like one of those jets I hear they have at other airports, whenever they notified a cancellation, was strangely silent about that) or scheduling any replacement flights or doing anything. at. all. We were on island-time friends, plenty of time to relax, no need to worry yourself.

With this experience GO also made my much dreaded 8 hour transpacific international flight the next day seem like the blink of an eye. So I suppose for that too, I am also in their debt.

All-in-all a wonderful final day for my Hawaii vacation (11.5 HOURS spent at airports in total, but 20mins of that was in the air, and lets be honest, quite unavoidable), only spoilt by some ingrates claiming it to be the single worst flying experience of their life, that a boat would've been a faster and more reliable method of transportation (this is, admittedly, true), some even remarked that they wouldn't bother to return to Hawaii ever again as a result
But from me, only...
Mahalo

ps: I was a little annoyed when you lost my bags though, it was a bit of a downer at the end of a long day and to be honest, I didn't need it
Or the extra delay it caused

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