Rude staff & delayed flights!

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★★☆☆☆
2.2
From 29 reviews
28.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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maheshkakde's review of Germanwings

“Rude staff and delayed flights!”

★☆☆☆☆

written by maheshkakde on 07/11/2011

I work in London and my wife studies in Hannover. So we have to frequently TAKE (there is no option) the Germanwings flight between Stansted and Hannover. Firstly the staff is very rude and at times even uncooperative, especially the German staff on the flights. Secondly, the evening flights are delayed all the time. One hour delay is normal and we have had up to 4 hours of delays very often. We have missed the last train/bus so many times and had to take the very expensive taxis instead. And germanwings is not cheap either. But this is the kind of racket the big companies run- there are no other options to fly from London to Hannover- So much for competition.

  • 9th Oct, 2011

    Flight Date

  • london stansted

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • No

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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