Avoid at all costs

Click here if this is your business
★★☆☆☆
1.7
From 23 reviews
17.0% of users recommend this

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Click here if this is your business

Guest's review of Czech Airlines

“Avoid at all costs”

★☆☆☆☆

written by on 15/08/2013

Avoid at all costs.

We booked a flight PRG-NCE.

CSA canceled the flight 1 month in advance and proposed either a flight the previous day or the following, PAYING 50 EUR for the SAME booking class.

During several e-mail exchanges customer service shower a total lack of respect in communication and refused to re-book for the following day. Finally they addressed us to a form on a web site of we wanted to bring this matter further. The form on the web site does not even work.

They went as far as saying that they have a deadline of replying to this case of 28 days when the flight was supposed to happen in three weeks.

Will never set foot on a CSA plane, ever again.

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account