Extra effort

Click here if this is your business
China Airlines
★★★☆☆
2.8
46.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Click here if this is your business

Guest's review of China Airlines

“Extra effort”

★★★★★

written by on 29/11/2012

I could not find my passport while waiting for the interview with an Immigration officer in San Francisco Airport on 11/27/2012. Panically, I rushed back to the China Airlines cabin. A China Airlines stewardess was on the way to exit San Francisco Airport. She immediately turned back and helped me to find the passport in the cabin (note: I am not allowed to enter the cabin). While the stewardess was searching for my passport, a male China Airlines officer accompanied me and comforted me. To show my appreciation, I decided to inform China Airlines on what happened. The male officer insisted that he did not help and suggested that if I want to report, I only report the stewardess' effort.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0