I got name wrong for a passenger when booking flight

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Guest's review of BMI - www.flybmi.com


“I got name wrong for a passenger when booking flight”

Written on: 08/05/2013

BEWARE I got a name wrong when booking a holiday with Inghams They use BMI on some flights to Switzerland . When I noticed my mistake I phoned to check and change name to the proper name as it appears on passport I was told to do this would cost £595 yes £595 Contacting BMI was no help. There policy is to mug there passengers.I have now canceled the holiday with the loss of Deposit.
I am absolutely disgusted and sickened that BMI can charge this. How can BMI justify this cost I thought a charge of £50 to £70 would have been a fair price . Hey they didn't even wear a mask when they tried to mug me.
It has put me off flying

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