written by marknri on 24/03/2012
I was flying to the us for a few weeks and first they lost my luggage when i got their and said they'll phone me when they find it which they did the next day, but when i went to collect it they had sent it back to the UK by accident, and because i was staying quite a way from the airport, it was all a massive waste of time. They did fly back to me after 3 days.
Now on the way back the had a problem and the left all of us sitting in the airplane for wait for it 3 hours without any explanation as to the problem any way the best thing to do is avoid them at all costs.
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