Awful

I flew to Sydney on Christmas day with a friend, the flight in general was not too bad except for being told that we could not sit together, when people that checked in after us were allowed to.

The flight home in February, however, was the most horrendous flight I have ever taken. My first meal was frozen, I was promised a replacement that never came. My entertainment system didn't work and took them 5 hours and 5 complaints to be moved seat to one that worked (even though there were plenty of empty seats). My second meal (a sandwich) was soaked in water and inedible. They brought me a ham sandwich replacement (I'm a veggie). I was eventually bought a veggie replacement.

I asked for a phone number so that I could make a complaint when I landed but was only provided with the reservation line.

When I arrived in Seoul for my layover I was told that my hotel was over an hour away and that I had to wait half hr for the coach. By this point I'd really had enough. After explaining that I had been told my hotel would be no more than 40mins away the staff replied "well you can SOMETIMES get there in 40". Eventually they agreed to put me up in a different hotel that was only 10mins away.