Do not fly Air Canada

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Air Canada
★★☆☆☆
1.7
17.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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GlennPennington237's review of Air Canada

“Do not fly Air Canada”

★☆☆☆☆

written by GlennPennington237 on 24/12/2015

I purchased an international ticket through Lufthansa which requires 1 connection in Germany. After couple of months, I received an email that one of the flights was cancelled. And guess what? The flight was operated by Air Canada.
They automatically booked me on another flight but the connection were not good.
So, I called Lufthansa to rebook it or cancel it.
They told it will cost me $300 to rebook it because it is not their fault that the flight was cancelled.
I called Air Canada and they even didn't want to try to rebook it because they said I didn't buy the ticket from them.
I didn't know Air Canada very often will change your flights(see other reviews) and not allow you to rebook it.
Next time, when I will book a ticket I will make sure none of the flights are operated by Ai Canada.

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