I would never buy this again. Bad decision

★★★☆☆
2.9
53.0% of users recommend this
  • Quality

  • Value For Money

Guest's review of ArtiCAD Pro v14

“I would never buy this again. Bad decision”

★★☆☆☆

written by on 19/07/2013

I'm so disappointed with this purchase. Its relatively easy to use once you've been on the training course but we expected to be able to access drawings from many of our suppliers only to find that NONE of them are compatible with this software. It's ok if you're prepared to spend ages looking for generic or other branded alternatives that look similar to the product you are specifying but this takes time and means we take ages to do a plan in the customers home.
The other issue I have is how difficult they have made it to move the licence around from computer to computer. I fully appreciate why they have done this but again its pretty much made it impossible to use. If you need to use your licence on more than one computer (maybe at home sometimes or an office computer instead of a laptop) then forget it. It's complicated and not at all customer friendly and you run the risk of not being able to use it when you need it most as you may have forgotten to cancel the temporary licence elsewhere. They've concentrated too much on protecting their licensing with little consideration for their customers. We aren't all out to abuse a 1 user licence but sometimes genuinely need to access the software on another computer from time to time.

  • Quality

  • Value For Money

Care41's Comment

Written on: 23/12/2013

Read your review having just purchased it ..Take all your points on board....i have to say possibly a wee bit harsh ...you know when you purchase it is only for one licence...We made sure all our 3d models were available ..they even created/altered some for us...find the program very easy to operate, & course excellent....Having done a lot of research for the last year it really is the best around in my opinion.
And the after sales service to date has been excellent ...sorry to differ so much.

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