SONY RECALL PETITION DVP-S360 and S560

From Brisbane, Australia, 1 post

Originally posted by txsmoke on 26 Jun 2005 1:09 PM
Go back through the previous messages and you will see it's not worth the headaches. I eventually took mine to the driveway and ran over it with the truck to take out my frustrations. I then went to Radio Shack and bought a $25 Desay player that works like a charm...



This is a classic! I have a S535D model, purchased in 2000 in Brisbane Australia. It's an Australian-only model. My mate paid a fortune for it back then. I used to room with him. I've lost count how many times he was about to throw the unit through the window before I'd stop him. He ended up buy an el cheapo and hasn't looked back since. I took it off his hands because I didn't have a DVD player, and at worst, at least it played CDs. It tends to play single layer DVDs fine, but dual layers are hit and miss, with the dreaded C 30 and "NO DISC" display very frequent.

Seriously, I'd never buy from Sony again, especially after reading this. It's almost criminal what they've done. They have basically stolen good money off thousands of people world-wide.

A conservative estimate of say 1,000,000 models have been sold world-wide. That's big money Sony have made effectively selling a faulty product...of which they've offered nothing in return to average people who are now out of pocket.

I hope the legal action doesn't just disappear, but I fear it may be another case of the little guy losing out to the big guy yet again.

The world is corrupt in oh so many ways.

2 posts

yeah, I think the legal recourse is a dead issue also. ? I emailed the law firm doing the class action suits back in March. They responded back fairly quickly that they were denied class action status in New Jersey and they were still waiting on a decision for other states including Illinois & California.

I reside in Illinois and a couple of weeks ago I sent them another email asking them about the class action suits in these other states. They never responded back. ? So I guess we are out of luck?

From West Chester, 2 posts

Sony DVP-S570D
I purchased the DVP-S570D & loved it; it looked and sounded excellent. 18 months later after it broke, my opinion soured. Electronics should last at least 5 years: that's when they become obsolete. My nephew also had one and his broke before mine, such as pity.

What to do, what to do…
Here's an idea; boycott Sony.

At one time, I was a strictly Sony. I spend about five thousand a year on electronics (computers, TV's etc). Now, I wouldn't even shell out $0.25 for a Sony CD-R. I will never, ever buy another Sony product. There are great alternatives. Three months ago I bought a 32" Panasonic LCD HDTV & a LG HDTV DVD player (divx, hd, progScan,et al) for my study. They perform flawlessly and look great. I won’t even buy from the Sony music label. If I want Sony music, I'll borrow it from the library or a friend. After this DVP-S570D experience I am strictly anti Sony; pity.

PS: Anyone ever have a sour experience with Sony rebates? I bought a 17" LCD computer monitor 2 years ago & a cd-rw 3 years ago. Sony didn't honor either rebate (about $100). Good luck to all and remember, we as consumers have a choice where our money goes. For me and my extended family, that delicious cash will never go to Sony: ever.

From Houston, TX, 1 post

My DVP-NS300 has the "NO DISC" problem.
I will never buy ANY Sony product agian.

My Samsung (which was 40% less than the Sony) has never had any problems with 2x the usage and they were purshased almost the same time.

SAMSUNG ALL THE WAY!!!

From Kansas City, USA, 1 post

Sony DVP-S570D
I purchased the DVP-S570D & loved it; it looked and sounded excellent. 18 months later after it broke, my opinion soured. Electronics should last at least 5 years: that's when they become obsolete. My nephew also had one and his broke before mine, such as pity.

What to do, what to do…
Here's an idea; boycott Sony.

Yep...I had exactly the same experience. And it's not the first time with Sony products. I'm done with them.

2 posts

MY S560D ran into the same problem. We're only going to buy Toshiba and other products for now on.

From West Chester, 2 posts

Originally posted by sambista on 4 Nov 2005 11:06 PM
Originally posted by nospamneeded on 6 Oct 2005 6:35 PM
I think a Sony boycott is a great idea. The article below is an insight into Sony's mindset... The info below is from the eff, posted in this article...

http://www.eff.org/deeplinks/archives/004145.php

If you thought XCP "rootkit" copy-protection on Sony-BMG CDs was bad, perhaps you'd better read the 3,000 word (!) end-user license agreement (aka "EULA") that comes with all these CDs.

First, a baseline. When you buy a regular CD, you own it. You do not "license" it. You own it outright. You're allowed to do anything with it you like, so long as you don't violate one of the exclusive rights reserved to the copyright owner. So you can play the CD at your next dinner party (copyright owners get no rights over private performances), you can loan it to a friend (thanks to the "first sale" doctrine), or make a copy for use on your iPod (thanks to "fair use"). Every use that falls outside the limited exclusive rights of the copyright owner belongs to you, the owner of the CD.

Now compare that baseline with the world according to the Sony-BMG EULA, which applies to any digital copies you make of the music on the CD:

1. If your house gets burgled, you have to delete all your music from your laptop when you get home. That's because the EULA says that your rights to any copies terminate as soon as you no longer possess the original CD.

2. You can't keep your music on any computers at work. The EULA only gives you the right to put copies on a "personal home computer system owned by you."

3. If you move out of the country, you have to delete all your music. The EULA specifically forbids "export" outside the country where you reside.

4. You must install any and all updates, or else lose the music on your computer. The EULA immediately terminates if you fail to install any update. No more holding out on those hobble-ware downgrades masquerading as updates.

5. Sony-BMG can install and use backdoors in the copy protection software or media player to "enforce their rights" against you, at any time, without notice. And Sony-BMG disclaims any liability if this "self help" crashes your computer, exposes you to security risks, or any other harm.

6. The EULA says Sony-BMG will never be liable to you for more than $5.00. That's right, no matter what happens, you can't even get back what you paid for the CD.

7. If you file for bankruptcy, you have to delete all the music on your computer. Seriously.

8. You have no right to transfer the music on your computer, even along with the original CD.

9. Forget about using the music as a soundtrack for your latest family photo slideshow, or mash-ups, or sampling. The EULA forbids changing, altering, or make derivative works from the music on your computer.


So this is what Sony-BMG thinks we should be allowed to do with the music on the CDs that we purchase from them? No word yet about whether Sony-BMG will be offering a "patch" for this legalese rootkit. I'm not holding my breath.



Sony DVP-S570D
What to do, what to do…
Here's an idea; boycott Sony.

Yep...I had exactly the same experience. And it's not the first time with Sony products. I'm done with them.
Quote: null

From Uk, 1 post

i too have a dvp-c670d bought in nz about 5 yrs ago with the same problem,i'm now living in the uk and it seems they never sold this model here,i phoned sony after reading reviews here and was given a repair shop number!!...oh yay.....have had it repaired twice b4 with a different fault(no display) and not willing to pay again!!!...i aslo found out from sony that they now dont sell any multi disc dvd players in the uk....i wonder why that is?........

i have found a way to make the dvd player work a little better,its so simple its stupid(u must try this b4 driving over it in a truck!)

i bought a cleaning disc......took about 3 hrs to get it to load....but this didn help much....and i guess most of u have already tried this!....but wot i ended up doing was puttin the cleaning disc on repeat over night!!!...hrs of fun!!!!

now it works alot better...not fixed and far from perfect....2nd option is to get a cheap dvd player and use the sony as a cd player(can only watch one dvd at a time)

From Riverside, California, USA, 1 post

Pretty much the same story as everyone else. I have a Sony DVP-S363 that has intermittent DVD disk read error with C:13:00 error code. This DVD player is very unreliable. I really have not been pleased with it from the start. I am not under any illusions that there will be a class action settlement. Even if there is, you will only get like $30. The lawyers usually get all the money.





Bottom line: I WILL NOT BUY SONY EVER AGAIN.

From USA, 4 posts

Originally posted by katzen on 3 Dec 2005 5:35 PM


Bottom line: I WILL NOT BUY SONY EVER AGAIN.



Not suprisingly, neither will I. And I've decided that based on their design ethic (continue to produce new products with the same design flaw), I won't be buying anything with the Sony brand on it if I can help it.

What's more, whenever anyone asks me about AV equipment, if brand comes up, I mention that I have a personal bias against the Sony brand.. and if they ask why (most do), I expand on why. Some it gives them pause and they factor my bias and reasons for it into their decision, other blow me off.

This got me to wondering, how many others out there are doing the same? And does Sony realize what this could be costing them? After all, a reputation like this may start small, but by the time it starts affecting sales, its too late to fix. It might be cheaper for Sony to do a redesign on their DVD players and give us all new models as part of an extended beta test program or something