Holiday Extras -pool and see VIEWS

From Uk, 4 posts

I have recently come back from holiday which was booked with Thomas Cook please be warned if asked if you would like to pay for extras IE seaview or pool view dont as Thomas Cook cant guarantee them as stated in there T & Cs I made the mistake of not asking when booking a room and paid for seaview at a cost of £84 , And of course the travel agent didnt advise that they could not be guaranteed, in there t & cs it says ( which I failed to read as I am sure most people fail to read ) it comes under ALL YOU NEED TO KNOW /Glossary of Terms
(Views )If you would like a specific view,please be aware that rooms described as having a pool or seaview may not have FULL pool or Sea view because of plants or building blocking the view,
but this isnt made at time of booking
Why there are allowed to sell them when in the t & cs cant provide them it is unfair on the consumer
I have made the mistake just this once and wont book another room with views ever again. I complained and was point to t & cs which I expected as when they got your money they dont seem to care
Please all be aware of this and hope you all have an enjoyable holiday and be wise unlike silly me