It is time to complain !!!

From UK, 5 posts

Dear Mr. / Ms,
I’m a postgraduate student of Durham University Business School and I’m doing a survey for my dissertation.
If you have never bought a used car before, please ignore this questionnaire. If you have, I will be very thankful if you can share your experience with me and help me finish this survey. It will take you less than 8 minutes.
The purpose of this survey is to measure customers’ satisfaction in used-car market in UK and find out the determinants which mainly affect it.
Please click on the link below to begin the survey

http://www.surveymonkey.com/s.aspx?sm=U_2bsXUz9tweu4awGjYWmumA_3d_3d
Thank you very much and best wishes for you
Qiyuan Zhang