Return times(2 Messages)

Forum moderatorsReview Centre, Tom H, Laura

  1. mcw
    Posts: 1
    From: London

    29 May 2007 9:52 PM
    Sorry does anyone know when the latest return/refund date for clothng is for jane norman???


  2. hurford Rank: Corporal
    Posts: 1
    From: Welshpool, Mid Wales

    30 May 2007 10:54 AM
    Quote: null What is the Jane Norman in store returns policy?
    A. 'We are pleased to exchange or refund, via the original method of payment, any unworn and unmarked goods accompanied by a receipt, at any of our stores (excluding concessions within department stores) within 14 days of initial purchase. After 14 days have elapsed, we will be happy to exchange any unworn, unmarked goods, accompanied by a receipt up to one month from the date of initial purchase.
    The above does not apply to sale items. Sale items may be exchanged providing they are returned within 7 days of initial purchase and accompanied by a receipt.
    We are sorry but for hygiene reasons we are unable to offer refunds or exchanges on jewellery or briefs unless defective as to quality, description or performance.
    Please note that Gift Vouchers are non-refundable.
    This policy is an additional service and does not affect your statutory rights. '

    I took the above from the store's website. Hope this helps, Sarah.


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