TLC Electrical Wholesale Reviews - www.tlc-direct.co.uk

The TLC Building, Newton Road, Crawley, RH10 9TS
Further Discounts — Current Special Offers
★★★★☆
4.2 / 5
13
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Every TLC branch has a Trade Counter which is manned by knowledgeable, friendly staff. All branches offer a call and collect service for orders placed in advance. Simply place your order by phone, fax or On-line and we will contact you by return to confirm your goods are ready and waiting. Our local van delivery service is second to none, offering reliable NEXT DAY deliveries to anywhere within the local branch delivery area. We offer a full C.O.D. service. Each warehouse carries a stock of more than 7000 competitively priced products, including the excellent value Telco brand - several thousand more products are available for special order. If you cannot find the product you want, we will source it for you. Let our experienced buying team take the strain, order your specialist requirements with confidence.
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Latest Reviews

★★★☆☆

“No plug on heater. Cable far too short. I will have...”

Written on: 30/11/2010

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No plug on heater. Cable far too short. I will have to spend more money now, acquiring a plug and extension lead. Service and delivery time excellent. Product lets it down… Read Full Review

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★★★★★

“Best electrical comp. great service promp service,...”

Written on: 21/07/2010

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Best electrical comp. great service promp service, great people, fixed my electrical panel that was melting down, had permit in hand all materials and great techs, Tim was exelent the city came out and insected all the reapais green tag and done. Thanks to TLC… Read Full Review

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★☆☆☆☆

“TLC is a hugh rip off. We had them give us an estimate...”

Written on: 21/10/2009

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TLC is a hugh rip off. We had them give us an estimate on some stuff, nothing really big. They came up with over 5K !!!! Unbelievable !!! A couple days later we had it done for $950 !!!!! TLS offer the worst service. If you drive a nice car, have a nice house in a nice place ... prepare to pay a lot !! We got the job done professionally for 5 times less by Keepers Electric. We strongly recommend them. They are very honest , nice and friendly people… Read Full Review

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★★★★★

“As a sparks operating in Sussex, I visit TLC's Burgess...”

Written on: 01/10/2009

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As a sparks operating in Sussex, I visit TLC's Burgess Hill and Crawley branches on a fairly regular basis.

Both of these branches have good parking, knowlegable staff, normally have what you want in stock (unlike some other electrical suppliers) and the prices are pretty good.

They seem to be very busy branches, so you sometimes have to queue for a while before getting served. However they always have plenty of staff on hand so the wait isn't normally too long (very refreshing - how many… Read Full Review

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★★★★☆

“TLC was a good surprise. I was a bit cautious about...”

Written on: 28/02/2011 by orobri (5 reviews written)

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TLC was a good surprise. I was a bit cautious about ordering from them, to be honest their website doesn't inspire much trust and I wouldn't call it user friendly!... BUT they had branded goods, wide selection and the best prices I could find online, easy to order/checkout, delivered right on time and, a big plus: free of charge!
I'm specially pleased with the quality of the bathroom mirror ordered. All in all, can't fault them!… Read Full Review

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★☆☆☆☆

“I ordered some light bulbs last month and after...”

Written on: 17/12/2010

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I ordered some light bulbs last month and after promising it would be delivered yesterday, they phoned to say they have no more stock. The customer representative was not apologetic and didn't know how long it would take for my refund. I have subsequently found a much better deal, free delivery within 2 working days.
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★☆☆☆☆

“I ordered 2 of the same item...only one came, without...”

Written on: 24/11/2010

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I ordered 2 of the same item...only one came, without any protective packing...just stuck between the pages of their catalogue in an envelope. To add insult it wasn't to the online picture specification AND it was damaged.

Certainly on my order they failed to comply with the Distance Selling Regulations.

I did get a refund but accompanied what I considered an abusive comment.

Looks to me to be an easy online trader to avoid… Read Full Review

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★☆☆☆☆

“Obnoxious insulting and horrible thats the only way I...”

Written on: 23/10/2010

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Obnoxious insulting and horrible thats the only way I can describe them when I asked to return some faulty electrical goods.They lied stalled and messed me about from the very mention of such a thing. I ended up not bothering as it became clear they had no intention of refunding me. I just swallowed the loss rather than battle them.Mind you the actual loss was about £10 as most of the order was ok just the few faulty power leads and it would have meant spending out on return postage and… Read Full Review

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★★★★★

“I have used TLC for a few years now - I have placed...”

Written on: 22/10/2010 by asklowey (5 reviews written)

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I have used TLC for a few years now - I have placed loads of orders and never had a problem. On one occasion an item was out of stock so they called me and talked through an alternative way of achieving the same result. Excellent delivery too… Read Full Review

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★★★★★

“I have used TLC Direct a couple of times and have...”

Written on: 06/10/2010

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I have used TLC Direct a couple of times and have always been impressed by how quickly I receive my order. They are usually very competitive on price and have a very wide range of items to chose from - check out their catalogue! Their site is pretty easy to use although you will probably need to have some understanding/knowledge of electrical items, otherwise you may find it tricky to identify what item you actually need. Overall, I would definitely recommend them… Read Full Review

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★★★★★

“I bought this equipment a fair bit cheaper than...”

Written on: 24/08/2009 by sierrasix (1 review written)

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I bought this equipment a fair bit cheaper than advertised elsewhere. Delivery took 3 days to the Scottish Highlands which was a bit disappointing but I was told about this.
Overall an easy website to order from and would buy again… Read Full Review

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☆☆☆☆☆

“I received a tap from TLC Electrical Wholesale with no...”

Written on: 10/11/2006 by K Allen (1 review written)

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I received a tap from TLC Electrical Wholesale with no fixture. When I went back to TLC they redirected me to the manufacturers, and I had to pay an additional amount to have the fixtures sent by post. Totally outrageous… Read Full Review

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★★★★★

“Ordered £1800 worth of kitchen white goods from TLC...”

Written on: 27/02/2006 by w1ll3tt (2 reviews written)

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Ordered £1800 worth of kitchen white goods from TLC Direct before Christmas. Price was better than high street. Delivered on time and promptly, excellent customer service… Read Full Review

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