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| Value for Money | 0/10 |
|---|---|
| Overall rating | 0/10 |
Full review by
jobennett01
on 27th Feb 2006
User Rating : 0
Respect :
-1
Good Points: Good clear photos on website & good links from Google and other websites
Bad Points: Unhelpful sfaff Additional charges not listed on same page as villa details on website
General comments: I tried to book a villa in Menorca through GW Villa Rentals. Although intially helpful, we fell out over extra charges for cot and high chair which are not listed on the same page as the villa details. They do have a seperate page called other services which lists these as extras but does not give prices or say which villas they apply to. The booking form does give the prices but says they apply if not included in the villa, which is not specified. GWV could not see my problem and suggested if I didn't like the charges I should cancel, which I did. I later found that all the villas they list are available through at least 3 other companies at the same price. All these list the extras and prices on the same page as the villa details. You can also book the same villas directly with the Spanish agent, Menorca Property Rentals (or MM Property Rentals). I have now booked a different villa directly with the English owner - a better villa for the same cost and with everything included in the price. If looking for apartments, you may find package deals are cheaper than GWV plus separate flight - about £200 less at the time we are travelling
jobennett01's review and ratings | 235 words | 1 comment added.
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