| Value for Money | 3/10  |
|---|---|
| Overall rating | 3/10 |
Full review by
alvinlwh
on 26th Feb 2006
User Rating : 3
Respect :
0
Good Points: It's a gold Barclaycard
Bad Points: High APR for a student card Low credit limit Bad customer service
General comments: I applied for the Barclaycard Graduate credit Card online, and I got a letter requesting some proof, which happened to be a letter from UCAS proving status of being a current student. I phoned up the customer service centre (in India) asking about this, and how I could prove that I am a current student if I am applying for a graduate card? The guy could not understand what I was saying or applying for at all. He just insisted that I was wrong, and that I must be a student to apply for a graduate card, and that I must send in proof of my student status.
I got so angry that I just slammed the phone down. What is the point of trying to reason with someone who cannot even understand English? I just sent in proof of my address instead, and I still did managed to get the card about 2 weeks later.
A balance transfer rate of 5.9% APR for the life of the transfer was offered to me, but with a limit of only £260! What's the point?
The APR for this card is at a high 19.9% with no promotional rates. I have now taken all of my balance off this card and put it on a 0% Virgin card instead.
Some of my friends had tried applying for a Barclays bank account or card, and none of them have got it. For some strange reason I couldn't get one myself when I was a student, but I have managed to get this one now.
I would recommend this card, but don't ever try calling the customer service centre. It is staffed by people who cannot understand English.
alvinlwh's review and ratings | 295 words | 2 comments added.
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