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| Value for Money | 5.2/10  |
|---|---|
| Overall rating | 4.8/10 |
Full review by
Guest.
on 18th Jun 2008
User Rating : 0
Respect :
0
Good Points: Nice chocolate. Not Great. But nice
Bad Points: Customer service
General comments: I do not recommend Hotel Chocolat Assorted Chocolates. I received VERY bad service in my opinion as I have not yet received my Easter eggs (too late for Aunty to explain why they had been forgotten), not yet had a reply from my emails as far as I am aware so I called and they were unhelpful I feel. I cancelled my Chocolate tasting membership and wrote them a letter - not yet had a reply it seems! Do not recommend!
Guest.'s review and ratings | 89 words
Review by
MrsRutherford
on 12th Jun 2008
User Rating : 0
Respect :
0
Some of the most dreadful service I have ever personally experienced! They have not yet delivered Easter Eggs to my nieces (2 and 3 years old), then did not contact me as far as I am concerned, despite several emails and calls. Eventually I did speak to someone who reluctantly offered me a discount on my next purchase, but, when I tried to claim this discount, they said they did not know of the offer I feel. I hasten to add, I was a Chocolate Club member... one would have thought their service m ...
MrsRutherford's full review | 136 words
Review by
Blondetotty
on 13th Feb 2007
User Rating : 9
Respect :
0
This review is based on Hotel Chocolate (not choc tasting club)
I've been using Hotel Chocolate (HC) on and off for a few years usually as gifts. For Christmas 2005, every single person on my Christmas list got HC chocs as gifts. They have a huge range, and since starting using them in 2004, the range has grown. Now in fact they even sell chocolate based perfume and balsamic vinegar! The chocs are of a very high quality. They point this out all over the site and in their marketing material ...
Blondetotty's full review | 336 words
Review by
Blondetotty
expert review 
on 13th Feb 2007
User Rating : 9
Respect :
0
This review is based on the Chocolate Tasting Club arm of Hotel Chocolate
I've been a member of Hotel Chocolate's chocolate tasting club (CTC) on and off for nearly two years. The idea is simple enough; every month you receive a box of chocs, sent through the post to your home address. The chocs themselves are wonderful. High quality chocs from various chocolatiers around Europe. The box comes with detailed tasting notes and a short newsletter. You can set up your preferences for delivery ...
Blondetotty's full review | 555 words
Review by
stricklin
on 12th Dec 2006
User Rating : 2
Respect :
0
Very dissappointed for the reasons stated.
Spent well over £100 and waited over 2 weeks for delivery.
I will not use this company again.
stricklin's full review | 41 words
Review by
happypam
on 24th Feb 2006
User Rating : 9
Respect :
0
Hotel Chocolat. Original. wonderful assortments - rich dark chocolate; smooth milk chocolate; tasty, not sweet and insipid, white chocolate.
Original flavours - the usual strawberry and peach, but also lavender, and lots of alcoholic flavours which actually taste different from each other. Includes bios of the people who make them!
happypam's full review | 48 words
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