Micro Warehouse. microwarehouse.co.uk Reviews

Breadbelly's review has yet to be rated - Be the first!
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This is the worst online purchasing experience I have ever had. I was warned about Microwarehouse before but they were the only U.K retailer selling this particular firewire webcam which was necassary for building a Reactable. They showed heroic levels of incompetence! First of all sending a TV wall bracket instead of the webcam and 2 days late as well. When I complained I was told that this would be collected and the correct item sent to me (no apology) bizarrely the girl implied it was my fault even though I had an e-mail confirming that I'd ordered the webcam and not the TV wall bracket (a pretty difficult mistake to make by anyone's standards!). 2 days later the item was collected. 4 days later still no camera, when I called I was told I would have to pay for a new one to be sent even though I'd been told that a new one would be sent out in it's place... You know what, I could go on for ages about each stage of the many errors by Microwarehouse but I won't bore you, I'm sure you've got the picture. I had to spend about 2 hours in total on their 0870 number. The people on the phones are perfectly friendly but their customer service system needs a serious overhall if they are to achieve any level of competence. One last point, it took 4 attempts to get them to refund the money from the first time I paid for the camera and when they did finally get around to paying me they short changed me by £11.50! For your own sanity, PLEASE do not buy from Microwarehouse..

timoc's review has yet to be rated - Be the first!
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Initial purchase process with Micro Warehouse was not a problem.If you have any problem with the goods you encounter their customer service process which is geared to doing as little as possible as slowly as possible.If you are a business customer you are not protected in the same way as a private consumer. Microwarehouse taught me that! Four weeks ago they delivered a faulty printer. Since I did not complain within the first fortnight (I was traveling) they will do nothing about it.Lesson? Only ...

Jenesis's review has yet to be rated - Be the first!
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I ordered a hard drive, a flash drive and a copy of MS Publisher '07 Academic from Micro Warehouse. Their prices are good, especially for software - they have a huge range of OEM and Academic License software, which are half the price of 'Retail' versions - and their checkout system is simple and easy to use.

There was one minor hiccup in that the hard drive wasn't available in their warehouse until the following week, even though it was listed as "In stock" on its page. As I did not have ti ...

XX's review has yet to be rated - Be the first!
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I ordered a Sipura SPA-3000 from Micro Warehouse on 27th January 2006. They took the money from my account on the very same day. According to their website 'Availability Usually 4 days' However, when I checked on their website on the 2nd of February to see if my order was on its way only to find it was still expected on the 14th of February. Then when I checked again on 9th of February, it was expected on the 1st of March! I contacted their customer services who replied to me that 'the supplier ...