Parcel Fusion www.parcelfusion.com Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 2 ratings and 30 reviews

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Average Ratings for Parcel Fusion www.parcelfusion.com

  • Value for Money2.2 stars
  • Reviewer Ratings1.7 stars
  • Overall Rating1.8 stars

30 Reviews For Parcel Fusion www.parcelfusion.com

  • Guest 18th Feb 2009

    Reviewer rating: 0 stars


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    Good Points: none


    Bad Points:


    General comments: Not able to contact parcel fusion, received no reply to e-mails, had no collection, given no service whatsoever

  • jaykay1418 23rd Jun 2008

    Reviewer rating: 0 stars


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    Started commutations in January 2008, sent emails and not recieved response yet.

  • Guest 14th Mar 2008

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    I was sending a parcel to London from Doncaster last week, i still have it and they still have my money. I don't recommend using them.

  • ballagh101 14th Jan 2008

    Reviewer rating: 4 stars


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    Good value and goods undamaged. Picked up as planned in Northern Ireland and delivered to daughter in Copenhagen promptly.

  • gomersal 2nd Jan 2008

    Reviewer rating: 0 stars


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    Parcel never collected as promised by parcelfusion , no reply to e-mails unable to contact them don't be swayed by the cheap prices the worry re your important package is not worth it!

  • renaissance123 20th Dec 2007

    Reviewer rating: 5 stars


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    I have used Parcel Fusion many times and am extremely pleased with the service received, booking was straightforward, parcels have been collected on the correct collection date, the driver leaves a collection manifest with a list of tracking no's, delivery arrives next day and the parcels arrived in good condition. What more can I ask for, I only pay £7.99 per parcel, I think they are great, the post office want £23 for the identical item. I have not had to complain to them at all ...

  • Guest 19th Dec 2007

    Reviewer rating: 1.5 stars


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    In my experience with Parcel Fusion, it took over 3 months to send a parcel which was on next day delivery. In my opinion, I received a bad service.

  • infuriating 5th Nov 2007

    Reviewer rating: 1.5 stars


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    Very poor service generally, although it was good value for money, and the time spent on the phone and sending emails, and worrying about the outcome, was not worth the financial saving. Fortunately the package arrived at its European destination without a hitch, but I wouldn't like to have tried claiming on the special insurance I bought, since parcel fusion never provided any paperwork confirming I'd bought it!

  • Rhiannon303 9th Oct 2007

    Reviewer rating: 0 stars


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    Parcel Fusion didn't even attempt to do the collect & delivery service I paid for. They do not reply to emails and there is no contact phone no. I will be giving this company a very wide berth in future.

  • jonnyk200 4th Jul 2007

    Reviewer rating: 0 stars


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    I feel that Parcel Fusion needs a very good shake up.

  • jmrackowe Rank: Staff Sergeant 15th Jun 2007

    Reviewer rating: 0 stars


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    I arranged a parcel collection from one part of the country and delivery to another. I rang Parcel Fusion www.parcelfusion.com and chased on three occasions after the collections didn't happen on the days that they were booked. Each time they were re-booked, but collection didn't happen. For several days the phones and e-mails were unanswered and I thought Parcel Fusion must have gone bust! When I eventually contacted them again they re-booked the collection/delivery, but AGAIN the collection di ...

  • Kurt Winkle Rank: Sergeant 27th Oct 2006

    Reviewer rating: 0 stars


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    Parcel Fusion refuse to issue VAT invoices or provide a VAT number. I have emailed them on many occasions, and even spoke to them directly. No use! Parcel Fusion used to be a good bargain, but now they are overpriced and provide a lousy service (if indeed it can be called a service).

    Of all the online courier providers I have used, the best one has been Parcels 4 Delivery (www.p4d.co.uk). I cannot thank them enough for the excellent services they provide.

  • mh25 28th Sep 2006

    Reviewer rating: 0 stars


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    Whatever money was saved has been lost by the amount of time-wasting. I have lodged an official complaint with the Customs & Excise Office over their refusal to issue VAT invoices, although they charge an amount purporting to VAT.

  • mick623 27th Sep 2006

    Reviewer rating: 5 stars


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    I have found this company to be excellent value for money and reliable. I have used them about 40 times for my UK deliveries, and I have so far had no problems. I usually like to speak to a human, so I was a bit dismayed when I saw the website had no phone number. I emailed in to Parcel Fusion requesting a telephone number, and within 10 minutes I received a phone call from a very nice fellow who answered all my queries regarding the service. He also gave me a telephone number, so I can ring ...

  • active 27th Sep 2006

    Reviewer rating: 0 stars


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    Poor customer service, and they are more expensive than most now. I ordered a next day delivery that took a week to get to it's destination, even though the full address including post code + telephone number was given. No refund given. No contact number, so when problems arise you have to email them with mostly no reply. Although I have found a contact number through their .com whois.

    I will never use them again.

  • Spaceknighti 25th Sep 2006

    Reviewer rating: 1.5 stars


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    Even though the value is very good with no contact numbers or lack of response from emails this service is not worth even attempting in any way. I would stay very clear of Parcel Fusion!

  • Pauly50 19th Sep 2006

    Reviewer rating: 5 stars


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    I have used parcelfusion for about 3 months now, has saved me a bundle of money. The couriers drivers are very professional, polite, helpful people. Would recommend parcelfusion to anybody with small businesses sending out various amounts of parcels per week, or even as a one off.

  • milliemac 19th Sep 2006

    Reviewer rating: 0 stars


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    They do not issue invoices, so beware if you are VAT registered. All you are issued with is a Paypal receipt!! Also, the TNT driver left one of my parcels in someones back garden, and it was torrential rain, and they never put a card through the letterbox. The parcel was ruined. However, Parcel Fusion refuse to cough up because the driver signed for it!!

    I won't be giving them my money again!

  • ikineets 3rd Sep 2006

    Reviewer rating: 0 stars


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    Cutting a very long story I have to jump all over TNT to get through to Parcel Fusion, 2 hours later I had Parcel Fusion's telephone number. I recommend sticking with the well known companies

  • The Nikster Rank: Lance Corporal 13th Aug 2006

    Reviewer rating: 1.5 stars


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    The proof in the pudding is when you get a response when things go wrong, and Parcel Fusion are unable to pull through on this. So long as nothing goes wrong with your delivery they are fine.