IJT Carts, Reviews - www.ijtcarts.com

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Latest Reviews

★☆☆☆☆

“MCAFEE SECURITY CODE”

Written on: 24/09/2014 by Wheeler64 (1 review written)

I bought a code from them to protect my laptop. It didn't work so got on to McAfee to help. They just tried to tell me I had viruses on all my computers even ones they couldn't see and it would cost £60 to repair. Tried to contact IJT ignored my emails rang and they would not refund. Have now contacted Citizens Advice bureau hope to go to Trading Standards… Read Full Review

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★☆☆☆☆

“Rubbish products and poor after sales service”

Written on: 03/08/2014

Ordered two Canon CL513 colour cartridges neither of which worked. IJT advised me to stand upright in warm water and clean the contacts. This didn't' t resolve the problem but what a stupid thing to have to do! The products should work from the outset. Also IJT tried to shift the blame onto Canon drivers. What a rubbish company!!… Read Full Review

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★☆☆☆☆

“CHEAP CAN BE VERY EXPENSIVE AT IJT!!!”

Written on: 07/07/2014 by neomat (1 review written)

My sentiments exactly! I bought an Epson printer from IJT. OR: Should I say "They "GAVE" me the printer on condition I purchased a "FEW" inks from them. The few inks were in my case two years worth (The salesperson told me they would last for years if kept sealed) I had problems from day one, in that the printer refused to recognise some of the ink-cartridges. I did complain to the company but decided that for the sake of a few inks, I didn't need the hassle I was getting so hung up… Read Full Review

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Alanhunter24's Response to neomat's Review

Written on: 30/07/2014

I have a similar problem at the moment with IJT Direct with a 'free' Archos GBOOK that I got for buying extra cartridges & it is useless. I'm being treated like dirt for wanting the problem to be fixed and it sounds like I'm unfortunately dealing with the same horrible woman that you encountered. I told her I was going to create trouble for IJT, starting with going to Trading Standards , and she just wasn't bothered.
I'll be voting with my feet too if that's the way they treat a customer of many years.

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★☆☆☆☆

“Dishonest traders - better buy from a bloke down the pub!”

Written on: 20/05/2014 by Hogan86 (1 review written)

The IJT "Our All New 64 Page Flaming Hot Sale" dated May 2014 makes no mention that they are selling "refurbished" (i.e.broken) products, their telephone staff admit this but say the website does. NOT GOOD ENOUGH! This company is dishonest and un-trustworthy, don't buy from them! … Read Full Review

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Neomat's Comment

Written on: 07/07/2014

My sentiments exactly!
I bought an Epson printer from IJT. OR: Should I say "They "GAVE" me the printer on condition I purchased a "FEW" inks from them.
The few inks in were my case two years worth (The salesperson told me they would last for years if kept sealed)
I had problems from day one, in that the printer refused to recognise some of the ink-cartridges. I did complain to the company but decided that for the sake of a few inks, I didn't need the hassle I was getting so hung up. Eventually the machine rejected all the inks which were supplied with it.
I'm pretty laid back but I did think this a bit unfair, so I contacted IJT again. This time I spoke to a very polite young man, who agreed that this was not acceptable and put me through to a woman who was definitely not chosen for her charm or understanding.
"Out of date" she said."I don't care what the salesperson told you". There was no reasoning with the woman, so I wrote to the managing director.
Did that have any effect? "Not a Dinkum"!
Not wishing to get into a dog-fight with a company I consider to be unprincipled I used the only recourse open to me.
I voted with my feet and I won't be using any shoe-leather walking back.
At 71yrs of age I am still learning from my mistakes but I sincerely hope that others will learn from this one also.

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★☆☆☆☆

“Had a search through their web site after recieving an...”

Written on: 20/04/2014 by Heaths475 (1 review written)

Had a search through their web site after recieving an email from them offering a free tablet. I held back but recieved telephone call from an exceedingly polite gentleman who confirmed I would get the free tablet if I ordered 3 sets of original Epson cartridges for which I had priced up earlier. I fell for it, I got the 3 sets of original cartridges. When I emailed them and asked when the tablet would be sent, they replied not at all, it was not included with Epson cartridges. I wonder whether… Read Full Review

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★☆☆☆☆

“Useless Products That Do Not Work”

Written on: 01/03/2014 by haPierce419 (1 review written)

Bought 2 colour and 2 black cartridges for HP Inkjet Printer. The colour ones registered that the cartridge was empty and the black cartridge was not compatible with my printer. Returned cartridges but still no refund received and Customer Service Department are not very helpful. Avoid this company totally… Read Full Review

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★☆☆☆☆

“Awful products, awful experience, awful customer services.”

Written on: 19/02/2014

Purchased remanufactured ink cartridges only to find that it didn't work. Phoned up customer services to request replacement but was only offered advice as to how to get the cartridge to work. Followed their advice to the letter but still no luck with getting the cartridges to work and so another phone call to customer services which they responded with confirmation that they will be sending out a replacement and a self addressed returns label for the faulty item to be returned which arrived a… Read Full Review

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★☆☆☆☆

“Inks that don't work and no refunds”

Written on: 05/02/2014 by tunworththunderbolt (4 reviews written)

First time I rang to complain about their inks not working I was sent a new cartridge straight away. Since that date things have gone downhill fast. I rang to complain that the same problem had occurred again - full cartridge registering as empty. I was told I had to return the cartridge for a replacement. I insisted they confirm they would repay the return postage as the item was faulty which they agreed to. 6 weeks and no refund and guess what more cartridges with the same problem and no… Read Full Review

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★☆☆☆☆

“Free printer”

Written on: 04/02/2014 by walterDX (1 review written)

On their website they advertise a free printer if you order their inks, but when you add up the costs of the inks you will find that the difference between the inks and the total cost of the deal is about £50. So in affect you are paying for the printer, but at probably cost price. When queered about about this discrepancy, I was told that this was the original price, but since then the printer was cheaper. I said that I would have it at the cheaper price, and the reply was that this would… Read Full Review

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★☆☆☆☆

“Terrible Shoddy Service Never buy from them again ”

Written on: 31/01/2014 by scoffier (1 review written)

They phoned for an order on Friday promising delivery by the Monday, next Friday came around still no delivery, when I phoned to complain they now say it can take up to FIFTEEN DAYS to deliver , This company USED to offer a really good service now it is total rubbish . I for one will never buy from them again and I urge everyone NOT to Buy from them . … Read Full Review

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★☆☆☆☆

“DEVIOUS-NEVER AGAIN”

Written on: 10/01/2014

ORDERED TWO RECYCLED CARTRIDGES. FIRST ONE I TRIED WAS OUT OF INK-COMPLAINED-INVITED TO RETURN BOTH FOR FULL REFUND-DID SO-BUT THEY NOW CLAIM RETURNED GOODS WERE NOT REC'D. I WILL NEVER ORDER FROM THIS COMPANY AGAIN, I DO NOT TRUST THEM AND WOULD ADVICE ANYONE TO STEER WELL CLEAR… Read Full Review

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★☆☆☆☆

“Awful Awful Awful”

Written on: 28/10/2013 by m5a40 (1 review written)

Ordered a radio which was refunded without explanation, second time this has happened would happily see this company go to the wall… Read Full Review

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★☆☆☆☆

“The inks are just not compatible!”

Written on: 15/10/2013 by 7cats (1 review written)

I ordered the inks for the company I worked for they were excellent value and there was a guarantee. They arrived promptly, but when inserted into the printer they registered as empty for both the colour and black. I rang their help line. I was told to switch off the machine, wipe the metal strip on the inks catridges with a damp cloth wait 15 minutes, switch on and reinsert. Still nothing!!! I rang the help line (which is always busy) and was told the ink cartridges need to be stored in an… Read Full Review

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★☆☆☆☆

“Terrible Service and dubious quality.”

Written on: 10/10/2013 by Terrymac10 (1 review written)

IJT is based offshore UK and its cartridges are not held in the UK but shipped from Europe. To my shame I have placed two orders with them. Never again. The first took 10 days to arrive and the second hasn't got here yet after 7 days. This delivery performance isn't acceptable for an on line trader.If you want a timely delivery you'd be mad to use this outfit. Use Cartridge Monkey - way, way better… Read Full Review

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★☆☆☆☆

“Bad Service”

Written on: 27/08/2013

I ordered replacement ink cartridges for my Canon printer. 8 days later I am still waiting. I contacted the operations line to be told that they had dispatched the next day and it was the post office's fault. I tried to explain that it was their business to ensure I got my goods, but the operator was not interested. I will never buy from this company again and if you want ink quickly, forget it!… Read Full Review

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★★☆☆☆

“Indifferent Customer Service”

Written on: 22/07/2013 by PlantMan01 (1 review written)

Purchased a Brother MFC-J591ODW printer/ink bundle. Delivery on agreed day but all enclosed handbooks were in Nordic languages (nothing in English) and all phone & power cables were for Denmark/Finland/Norway/Sweden. Unable to start up printer as software disk does not include safety, quick-start and basic user manual (only advanced/networking). Sent email to IJT Customer Service - they simply directed me to Brother website, no apology. Again asked for specific help by email, again no apology… Read Full Review

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★☆☆☆☆

“Never use IJT Direct”

Written on: 13/07/2013

I purchased a refilled CL41 Colour Ink Cartridge from IJT DIRECT last week. I will NEVER use this company again. When I opened the package it had leaked into its plastic bag. I cleaned it up and tried it- there was clearly a major fault as only one colour ever (half) worked at a time. I contacted customer services and they told me to 1. Rinse it under a tap. 2. Leave it upright for 24 hours. 3. Clean the contacts. 4. Contact Canon for a new driver. THEY REFUSED TO GIVE ME MY MONEY BACK. If I… Read Full Review

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★☆☆☆☆

“Dishonest”

Written on: 27/06/2013

This company is to be avoided at all costs. The tell lies about dispatch dates, take 2 weeks to deliver the (faulty) goods, then lie again about replacement. Do what I did not do - read the (highly critical) reviews, but DO NOT do business with them… Read Full Review

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★☆☆☆☆

“Awful customer service”

Written on: 15/06/2013

Some earphones I bought from Morgan/IJT developed a fault 6 months later. I contacted them for a return authorisation so the earphones could be replaced, repaired or refunded. IJT "Customer Service" referred me to the manufacturer, from whom I did not not purchase the earphones, and with whom I therefore have no contract. As retailer they refuse to take responsibility, nor do they acknowledge my emails. Let's see what Somerset Trading Standards have to say... I say: 'Avoid'… Read Full Review

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★☆☆☆☆

“Out of date ink cartridges...”

Written on: 04/04/2013

I ordered (via Amazon) some HP cartridges, they arrived within a few days, but all of them are out of date, not by a few months, but by six years! They said, "oh that is the manufacture date" - no, it clearly states on the packaging "install before". Of course, IJT make no reference to the date of the cartridges, nor the condition, these cartridge boxes were black with something that looks suspiciously like toner. Getting a refund is a tedious game, I have asked Amazon to refund me and that is… Read Full Review

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