| Quality of website | 1.5/10   |
|---|---|
| Value for Money | 0/10 |
| Overall rating | 0/10 |
Full review by
kenoz
on 9th Jan 2008
User Rating : 0
Respect :
0
Good Points: Absolutely none
General comments: Delivered Valentine's flowers on Feb 15th and wondered why I was upset about it. Feb 14th also happens to be my wife's birthday. Kabloom made me look like a deadbeat that had forgotten the special occasion. Flower deliveries are generally purchased with a very specific date in mind (holidays, funerals, weddings, etc.), so a nonchalant attitude about delivery punctuality is not only unacceptable, it's insulting.
kenoz's review and ratings | 67 words
Review by
ericthecrusher
on 12th Apr 2006
User Rating : 0
Respect :
0
A Valentines order that was placed with Kabloom one month prior to delivery arrived on time. However, there were 2 broken rose stems and the flowers never bloomed. I emailed them my concerns, and they replied 3 days later offering a replacement order. They promised the order one week later, and it has still not arrived. I called customer service and they "noted the concern" and promised a call back. To date, the call back has never occurred. I spent $70 on flowers that looked so bad that they em ...
ericthecrusher's full review | 148 words
Review by
rocklob
on 17th Feb 2006
User Rating : 0
Respect :
0
I ordered flowers for delivery on Valentine's Day, 2006. The flowers did not arrive, not even as of COB February 16.
I tried to call Kabloom several times, but ended up on hold for over 15 minutes each time. Because of the nature of my work, I cannot stay on the phone for such extended periods of time. On February 16, my girlfriend, for whom the flowers were intended, called Kabloom customer service for me in order to cancel the order and request a refund.
rocklob's full review | 101 words
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