Choice Hotels Reviews

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★★★☆☆
3.1 / 5
19
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Choice Hotels

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Latest Reviews

★☆☆☆☆

“no customer support”

Written on: 26/01/2016 by Kcreyer (1 review written)

Since Winter Storm Jonas was about to hit the East Coast I tried to move my reservation from Jan.23 to another date. I was passed around to at least 3 different departments, but in the end I was told that was not possible since I booked on line. I tried to reason with every person I talked to. Trying to explain that both PA and MD were both in a state of emergency and the college we were to visit was closed down. The best part is I tried to call corporate headquarters on Jan. 25, guess… Read Full Review

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★★★☆☆

“Needs improvement”

Written on: 19/01/2016 by Annn265 (1 review written)

Room dirty; ants in sinks and bathroom Spider & roach in bed linens Carpet frayed. Sofa stained No remotes for either tv No coffee maker… Read Full Review

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★★★★★

“great time was had by all”

Written on: 10/12/2015 by mrgerald1 (1 review written)

the staff was friendly professional.They handled the front desk with that big smile and took great care of me at breakfast. I stay there when I come to visit my grandkids.(1 of them thought I lived there when she was younger)I'm sold,this is my spot… Read Full Review

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★★☆☆☆

“Find another hotel!”

Written on: 09/12/2015 by AndrewGreenwood245 (1 review written)

My familiy had a horrible experience with a Sleep Inn near the Atlanta airport. After calling customer relations, my husband was given a rewards program card which was supposed to cover a stay at another choice hotel within the year. When I tried to use the card for another trip to Asheville, NC there weren't even enough points on the card to cover the first hotel we stayed at! I then called customer relations, and all they would do was bump up our points to the equivalent of the Sleep Inn… Read Full Review

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★★★★☆

“Senior Citizen”

Written on: 02/12/2015 by flycop (1 review written)

Stayed one night each, coming and going on trip. Staff attentive, helpful and considerate. Room nice, breakfast plentiful and tasty. On my list to stay again next time I go this way… Read Full Review

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★★★★★

“great hotel”

Written on: 23/11/2015 by teresa19631 (1 review written)

great hotel! housekeeping is awesome and my room was really clean thanks and I will be back… Read Full Review

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★★★★★

“review for quality inn van buren ar.”

Written on: 10/11/2015 by raven58 (1 review written)

Had a very nice stay clean and very friendly used my rewards points and all went well would stay here again and recommend to others… Read Full Review

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★★☆☆☆

“old and smells”

Written on: 10/10/2015 by relative (1 review written)

We stayed at the Quality Inn (KS156) October 2nd and 3rd, 2015 in Hutchinson, Kanss. We were on the main floor. When we opened the door there was a strong, musty smell. We had to open the window when we were at the hotel. Our clothes and baggage picked up the smell and had to be washed/aired out when we got home. The sink had a crack the entire width of the bowl. The shower had little pressure. I attempted to pick up the small chair and the arm came off. Also, The young lady in the… Read Full Review

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★★★★☆

“Comfort Suite Great Hotal Accomodation”

Written on: 07/10/2015 by diditerm (1 review written)

Friendly staff, clean and spacious rooms. Relatively a great place to start. Would highly recommend. … Read Full Review

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★★★★★

“Comfort Inn Catonsville”

Written on: 30/09/2015 by DrakeGill (1 review written)

The hotel was clean with friendly and helpful staff. The breakfast was wonderful… Read Full Review

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★★★★★

“Econo Lodge Desk Manager to the Rescue”

Written on: 03/01/2015 by McCollumkd495 (1 review written)

At the Econo Lodge in Peoria, the door lock malfunctioned, and we were separated from our luggage, phones, computers for three hours. The manager was away. But, for three hours, the woman at the desk (Seq.) did everything humanly possible to solve the situation (cross-country trip, we needed to leave) while under strict orders not to damage lock, door, or window. Brought people in to help, finally was able to retrieve a "lock box" to reinitialize it. During the problem, she didn't drop a beat… Read Full Review

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★★★★★

“Five Star Rating”

Written on: 30/03/2014 by azStanley384 (1 review written)

We are members of Choice Hotels and travel regularly using the Choice Hotel chain. We stayed this past March at Comfort Inn & Suites, 2221 Corporate Plaza Parkway, Smyrna, Georgia and very highly recommend this hotel for others. We had a little trouble finding the hotel so do watch for signage. Upon our arrival, we were greeted by a friendly staff member who quickly checked us in and handed us two “goodie bags” that included treats and a bottle of water, very nice after a long day of… Read Full Review

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★☆☆☆☆

“Choice Hotels Franchised hotels are not profitable.”

Written on: 24/02/2014

Do not invest in this franchise. You will loose all your investment… Read Full Review

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★☆☆☆☆

“Not what ecpected”

Written on: 24/08/2013

Requested a ground floor room, was told there was none. Only to find out that people checking I after us received one! Also NOwhere on the website does it say that the outdoor pool is closed, and the front desk told us that indeed if is listed on the website . Crack in ceiling above bed… Read Full Review

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★★★☆☆

“Great Location but nothing more”

Written on: 12/04/2013 by marjandel (1 review written)

My husband and I stayed at Quality Inn hotel in Plano Parkway (Plano, Texas) for a month in March 2013. Here are pros and cons: Pros: Great Location, accommodating manager (Claudia), good size rooms Cons: 1. Long time stay does not get same housekeeping service (weekly service, maybe) and supplies. 2. roaches in the room 3. room was not vacuumed when we arrived as there were broken glass all over the floor and they were there all through out our stay 4. no dusting or cleaning of the… Read Full Review

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★☆☆☆☆

“DO NOT TRUST”

Written on: 22/08/2012 by Keysha (1 review written)

I booked 2 nights at a Quality Inn in Alachua Florida August 3 and 4 through hotels.com. They did not provide towels to me the entire stay and I asked the front desk many times, I flagged down a house keeper who told me she was not allowed to give me towels per the front desk. There was mold in my room. My shower over flowed and they brought my husband a mop and bucket and made him clean it up himself. When I advised that this was an unpleasant stay and I was documenting and taking picture to… Read Full Review

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★☆☆☆☆

“If you value your safety read this about the hotel”

Written on: 28/03/2012 by nyminute (1 review written)

Took my family and our friendly beagle dog to Comfort Inn & Suites Nanuet N.Y. location. Turned out to be a horror story shortly after. Wasn’t there for more than 4 hours when my dog was mauled by 2 American Terrier Pit bulls in the back returning from walking dog in the dark in the back . Thank God the area has a wonderful Hospital called Valley Cottage Hospital . Family dog required life-saving surgery and stitches to close some gruesome wounds caused by these 2 attack dogs. My… Read Full Review

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★☆☆☆☆

“ I stayed at the Clarion La Cross in Texarkana. It was...”

Written on: 13/04/2010

I stayed at the Clarion La Cross in Texarkana. It was the worst hotel that I have ever endured, and not cheap. My room had old popcorn on the floor. The hall, pool excercise room ,were filthy. We had dirven 11 hours form Chicago, and were looking forward to spring break. The hotel looks nice on the Web, but beware ! All my son wanted to do was swim The pool was so green, I wouldn't let him. I am an R.N, and was afraid he would be ill. i went to managment Who said he would look at my room… Read Full Review

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★★★★★

“Choice Hotels are among the best hotel chain I have...”

Written on: 16/02/2006 by UK12345 (26 reviews written)

Choice Hotels are among the best hotel chain I have ever stayed at. Choice hotels has major brand names like Comfort inns, Comfort Suites, Clarion, Quality inns, Sleep inns, Main Stay Suites, Econo Lodges, Roadway inns, Cambria suites and Suburban Inns. This is a large variaty of hotels meaning I will always have a chance to stay at a Choice hotel.
Comfort inns are probably one of the most well known hotel brands that choice hotels own. These hotels can be found in major Urban areas. You can… Read Full Review

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