Choice Hotels Reviews

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★★★☆☆
3.3 / 5
25
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  • Facilities

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  • Value For Money

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Choice Hotels

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Latest Reviews

★☆☆☆☆

“BEWARE!!!THEY DOUBLE CHARGED ME AND WILL NOT REFUND MY...”

Written on: 15/07/2016 by wilburthedog (1 review written)

THEY DOUBLE CHARGED ME. I ONLY BOOKED ONE ROOM AND ONLY GOT ONE CONFIRMATION AND THEY WILL NOT REFUND ME. THEY ARE CLAIMING THAT I BOOKED A SECOND ROOM AND THERE IS NO WAY TO CONFIRM IF AN EMAIL HAS BEEN SENT BUT THERE WAS A CONFIRMATION. IT IS NOT THEIR INTENT FOR THE CUSTOMER TO BE HAPPY THEY JUST WANT TO TAKE MONEY FOR AN UNUSED RESERVATION, ONE THAT WASN'T MADE, EXCEPT ACCORDING TO THEM AND THAT IS DATED WELL INTO THE FUTURE!!! THE COSTUMER SERVICE HAD NO INTENTION OF TRYING TO HELP ME!!… Read Full Review

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★★★★☆

“No Towel Bars in Comfort Inn's”

Written on: 11/07/2016 by Delos (1 review written)

Was a guest in the Comfort Inn in Poplar Bluff, Missouri on July 8. There were no towel bars in the bath. When asking at the desk about this we were told that no bars was a corporate decision. You are to lay wet towels on the counter. We shower at night and thus the next morning we have wet towels to deal with. Now who ever came up with this idea is wandering around with their head where the sun doesn't shine. This is going to be a deciding factor in whether we use Comfort Inn again… Read Full Review

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★★★★☆

“clean,friendly,affordable”

Written on: 13/06/2016 by BaronYork408 (1 review written)

We stayed at the quality suites in Paducah Ky [6/2016}.The staff was very friendly,helpful,and nice. The hotel was clean, the rooms were clean and spacious. We had breakfast the next morning they had plenty to choose from. We would defenitly recommend them and stay there again… Read Full Review

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★★★★☆

“MOST PLEASANT STAY”

Written on: 16/05/2016 by 473Maloney (1 review written)

Our room was clean, comfortable and nicely appointed. Towels were plentiful and new. Paper products of good quality. We had a very quiet night and a good sleep. The staff was great. I would say the only complaint at all would be the hard as rock biscuits that the gravy didn't even soften and I don't know what kind of sausage patties they were but they were funky. Like maybe that blend of random chicken and turkey parts. Totally icky. But I would highly recommend this establishment to… Read Full Review

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★★★★★

“Retirement Dinner Banquet for our Pastor ”

Written on: 14/03/2016

Our church used the banquet room to host a retirement dinner for our Pastor and his wife this past weekend at the Comfort Inn & Suites in Scottsboro, Al. Our church paid for one night's stay for them as well. We were very pleased with the staff as they made us feel very comfortable in using whatever we needed to make our event go as smooth as possible. The staff at the Scottsboro location is hands down!! Great Job!!!! Thank you for your hospitality!!!… Read Full Review

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★★★★★

“comfort suites hotel”

Written on: 10/02/2016 by Caitlin324 (1 review written)

good hotel to stay at, the person that checked us in was so nice the room was very clean… Read Full Review

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★☆☆☆☆

“no customer support”

Written on: 26/01/2016 by Kcreyer (1 review written)

Since Winter Storm Jonas was about to hit the East Coast I tried to move my reservation from Jan.23 to another date. I was passed around to at least 3 different departments, but in the end I was told that was not possible since I booked on line. I tried to reason with every person I talked to. Trying to explain that both PA and MD were both in a state of emergency and the college we were to visit was closed down. The best part is I tried to call corporate headquarters on Jan. 25, guess… Read Full Review

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★★★☆☆

“Needs improvement”

Written on: 19/01/2016 by Annn265 (1 review written)

Room dirty; ants in sinks and bathroom Spider & roach in bed linens Carpet frayed. Sofa stained No remotes for either tv No coffee maker… Read Full Review

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★★★★★

“great time was had by all”

Written on: 10/12/2015 by mrgerald1 (1 review written)

the staff was friendly professional.They handled the front desk with that big smile and took great care of me at breakfast. I stay there when I come to visit my grandkids.(1 of them thought I lived there when she was younger)I'm sold,this is my spot… Read Full Review

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★★☆☆☆

“Find another hotel!”

Written on: 09/12/2015 by AndrewGreenwood245 (1 review written)

My familiy had a horrible experience with a Sleep Inn near the Atlanta airport. After calling customer relations, my husband was given a rewards program card which was supposed to cover a stay at another choice hotel within the year. When I tried to use the card for another trip to Asheville, NC there weren't even enough points on the card to cover the first hotel we stayed at! I then called customer relations, and all they would do was bump up our points to the equivalent of the Sleep Inn… Read Full Review

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★★★★☆

“Senior Citizen”

Written on: 02/12/2015 by flycop (1 review written)

Stayed one night each, coming and going on trip. Staff attentive, helpful and considerate. Room nice, breakfast plentiful and tasty. On my list to stay again next time I go this way… Read Full Review

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★★★★★

“great hotel”

Written on: 23/11/2015 by teresa19631 (1 review written)

great hotel! housekeeping is awesome and my room was really clean thanks and I will be back… Read Full Review

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★★★★★

“review for quality inn van buren ar.”

Written on: 10/11/2015 by raven58 (1 review written)

Had a very nice stay clean and very friendly used my rewards points and all went well would stay here again and recommend to others… Read Full Review

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★★☆☆☆

“old and smells”

Written on: 10/10/2015 by relative (1 review written)

We stayed at the Quality Inn (KS156) October 2nd and 3rd, 2015 in Hutchinson, Kanss. We were on the main floor. When we opened the door there was a strong, musty smell. We had to open the window when we were at the hotel. Our clothes and baggage picked up the smell and had to be washed/aired out when we got home. The sink had a crack the entire width of the bowl. The shower had little pressure. I attempted to pick up the small chair and the arm came off. Also, The young lady in the… Read Full Review

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★★★★☆

“Comfort Suite Great Hotal Accomodation”

Written on: 07/10/2015 by diditerm (1 review written)

Friendly staff, clean and spacious rooms. Relatively a great place to start. Would highly recommend. … Read Full Review

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★★★★★

“Comfort Inn Catonsville”

Written on: 30/09/2015 by DrakeGill (1 review written)

The hotel was clean with friendly and helpful staff. The breakfast was wonderful… Read Full Review

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★★★★★

“Econo Lodge Desk Manager to the Rescue”

Written on: 03/01/2015 by McCollumkd495 (1 review written)

At the Econo Lodge in Peoria, the door lock malfunctioned, and we were separated from our luggage, phones, computers for three hours. The manager was away. But, for three hours, the woman at the desk (Seq.) did everything humanly possible to solve the situation (cross-country trip, we needed to leave) while under strict orders not to damage lock, door, or window. Brought people in to help, finally was able to retrieve a "lock box" to reinitialize it. During the problem, she didn't drop a beat… Read Full Review

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★★★★★

“Five Star Rating”

Written on: 30/03/2014 by azStanley384 (1 review written)

We are members of Choice Hotels and travel regularly using the Choice Hotel chain. We stayed this past March at Comfort Inn & Suites, 2221 Corporate Plaza Parkway, Smyrna, Georgia and very highly recommend this hotel for others. We had a little trouble finding the hotel so do watch for signage. Upon our arrival, we were greeted by a friendly staff member who quickly checked us in and handed us two “goodie bags” that included treats and a bottle of water, very nice after a long day of… Read Full Review

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★☆☆☆☆

“Choice Hotels Franchised hotels are not profitable.”

Written on: 24/02/2014

Do not invest in this franchise. You will loose all your investment… Read Full Review

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★☆☆☆☆

“Not what ecpected”

Written on: 24/08/2013

Requested a ground floor room, was told there was none. Only to find out that people checking I after us received one! Also NOwhere on the website does it say that the outdoor pool is closed, and the front desk told us that indeed if is listed on the website . Crack in ceiling above bed… Read Full Review

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