Choice Hotels Reviews

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★★★☆☆
3.1 / 5
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Latest Reviews

★★★☆☆

“Not want I expected ”

Written on: 25/08/2016 by Nolan38 (1 review written)

I booked this hotel because of some good review,for $80 I expected more. Dealing with flies in the room during our stays killed a coach roach not enough trash cans in the room, our room was in the back only one ice machine had to walk all the way to the front to get ice upon getting there had to be careful because of the leaks in front of windows and in front of door by ice machine. The whole place can use a updates. The breakfast was okay except for the powered eggs made me sick. Not a nice… Read Full Review

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★★☆☆☆

“Not very good”

Written on: 16/08/2016 by xfBenton375 (1 review written)

Booked two rooms and they were not ready at 4:00 PM on arrival date. They did not have enough maids was their answer. The next day we returned to our rooms at 8;00 PM and rooms had not been serviced. Beds were not made no clean towels no coffee trash not dumped. Front desk was notified and brought us clean towels and coffee. Then at 10:30 PM toilet backed up. Front desk brought a plunger and I plunged the toilet and got it cleared. We were told they only had one maid that day… Read Full Review

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★☆☆☆☆

“never again!”

Written on: 10/08/2016 by eriebeachbum (1 review written)

My family and I always stay at choice hotels, however, this last time it was privately owned by a foreign gentleman under the name of Quality Inn & Suites. Very dirty room, very bad clientel, no pool that was offered, no ice machine, was even afraid to lay on the bed. Unfortunately, we were in the middle of a trip and unable to leave. Would never recommend a privately owned Quality Inn, I just wish it would have gone into more detail on website before we booked it, such as "under… Read Full Review

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★☆☆☆☆

“Never Stay Again ”

Written on: 26/07/2016 by MjC04 (1 review written)

Our room was dirty, food on the floor and the carpet was so 'gummy' that you couldn't walk on it barefoot. The housekeeper was very nice about vacuuming the remains from the previous guest off the floor, so that was nice. The breakfast area was too small to accommodate the number of guests, coffee not ready, ran out of forks and plates and it was DIRTY!!! Had to wipe our own table off. Guest computer not working. There must not be any sound barriers between ceiling and floors, went to sleep… Read Full Review

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★☆☆☆☆

“BEWARE!!!THEY DOUBLE CHARGED ME AND WILL NOT REFUND MY...”

Written on: 15/07/2016 by wilburthedog (1 review written)

THEY DOUBLE CHARGED ME. I ONLY BOOKED ONE ROOM AND ONLY GOT ONE CONFIRMATION AND THEY WILL NOT REFUND ME. THEY ARE CLAIMING THAT I BOOKED A SECOND ROOM AND THERE IS NO WAY TO CONFIRM IF AN EMAIL HAS BEEN SENT BUT THERE WAS A CONFIRMATION. IT IS NOT THEIR INTENT FOR THE CUSTOMER TO BE HAPPY THEY JUST WANT TO TAKE MONEY FOR AN UNUSED RESERVATION, ONE THAT WASN'T MADE, EXCEPT ACCORDING TO THEM AND THAT IS DATED WELL INTO THE FUTURE!!! THE COSTUMER SERVICE HAD NO INTENTION OF TRYING TO HELP ME!!… Read Full Review

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★★★★☆

“No Towel Bars in Comfort Inn's”

Written on: 11/07/2016 by Delos (1 review written)

Was a guest in the Comfort Inn in Poplar Bluff, Missouri on July 8. There were no towel bars in the bath. When asking at the desk about this we were told that no bars was a corporate decision. You are to lay wet towels on the counter. We shower at night and thus the next morning we have wet towels to deal with. Now who ever came up with this idea is wandering around with their head where the sun doesn't shine. This is going to be a deciding factor in whether we use Comfort Inn again… Read Full Review

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★★★★☆

“clean,friendly,affordable”

Written on: 13/06/2016 by BaronYork408 (1 review written)

We stayed at the quality suites in Paducah Ky [6/2016}.The staff was very friendly,helpful,and nice. The hotel was clean, the rooms were clean and spacious. We had breakfast the next morning they had plenty to choose from. We would defenitly recommend them and stay there again… Read Full Review

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★★★★☆

“MOST PLEASANT STAY”

Written on: 16/05/2016 by 473Maloney (1 review written)

Our room was clean, comfortable and nicely appointed. Towels were plentiful and new. Paper products of good quality. We had a very quiet night and a good sleep. The staff was great. I would say the only complaint at all would be the hard as rock biscuits that the gravy didn't even soften and I don't know what kind of sausage patties they were but they were funky. Like maybe that blend of random chicken and turkey parts. Totally icky. But I would highly recommend this establishment to… Read Full Review

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★★★★★

“Retirement Dinner Banquet for our Pastor ”

Written on: 14/03/2016

Our church used the banquet room to host a retirement dinner for our Pastor and his wife this past weekend at the Comfort Inn & Suites in Scottsboro, Al. Our church paid for one night's stay for them as well. We were very pleased with the staff as they made us feel very comfortable in using whatever we needed to make our event go as smooth as possible. The staff at the Scottsboro location is hands down!! Great Job!!!! Thank you for your hospitality!!!… Read Full Review

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★★★★★

“comfort suites hotel”

Written on: 10/02/2016 by Caitlin324 (1 review written)

good hotel to stay at, the person that checked us in was so nice the room was very clean… Read Full Review

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★☆☆☆☆

“no customer support”

Written on: 26/01/2016 by Kcreyer (1 review written)

Since Winter Storm Jonas was about to hit the East Coast I tried to move my reservation from Jan.23 to another date. I was passed around to at least 3 different departments, but in the end I was told that was not possible since I booked on line. I tried to reason with every person I talked to. Trying to explain that both PA and MD were both in a state of emergency and the college we were to visit was closed down. The best part is I tried to call corporate headquarters on Jan. 25, guess… Read Full Review

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★★★☆☆

“Needs improvement”

Written on: 19/01/2016 by Annn265 (1 review written)

Room dirty; ants in sinks and bathroom Spider & roach in bed linens Carpet frayed. Sofa stained No remotes for either tv No coffee maker… Read Full Review

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★★★★★

“great time was had by all”

Written on: 10/12/2015 by mrgerald1 (1 review written)

the staff was friendly professional.They handled the front desk with that big smile and took great care of me at breakfast. I stay there when I come to visit my grandkids.(1 of them thought I lived there when she was younger)I'm sold,this is my spot… Read Full Review

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★★☆☆☆

“Find another hotel!”

Written on: 09/12/2015 by AndrewGreenwood245 (1 review written)

My familiy had a horrible experience with a Sleep Inn near the Atlanta airport. After calling customer relations, my husband was given a rewards program card which was supposed to cover a stay at another choice hotel within the year. When I tried to use the card for another trip to Asheville, NC there weren't even enough points on the card to cover the first hotel we stayed at! I then called customer relations, and all they would do was bump up our points to the equivalent of the Sleep Inn… Read Full Review

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★★★★☆

“Senior Citizen”

Written on: 02/12/2015 by flycop (1 review written)

Stayed one night each, coming and going on trip. Staff attentive, helpful and considerate. Room nice, breakfast plentiful and tasty. On my list to stay again next time I go this way… Read Full Review

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★★★★★

“great hotel”

Written on: 23/11/2015 by teresa19631 (1 review written)

great hotel! housekeeping is awesome and my room was really clean thanks and I will be back… Read Full Review

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★★★★★

“review for quality inn van buren ar.”

Written on: 10/11/2015 by raven58 (1 review written)

Had a very nice stay clean and very friendly used my rewards points and all went well would stay here again and recommend to others… Read Full Review

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★★☆☆☆

“old and smells”

Written on: 10/10/2015 by relative (1 review written)

We stayed at the Quality Inn (KS156) October 2nd and 3rd, 2015 in Hutchinson, Kanss. We were on the main floor. When we opened the door there was a strong, musty smell. We had to open the window when we were at the hotel. Our clothes and baggage picked up the smell and had to be washed/aired out when we got home. The sink had a crack the entire width of the bowl. The shower had little pressure. I attempted to pick up the small chair and the arm came off. Also, The young lady in the… Read Full Review

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★★★★☆

“Comfort Suite Great Hotal Accomodation”

Written on: 07/10/2015 by diditerm (1 review written)

Friendly staff, clean and spacious rooms. Relatively a great place to start. Would highly recommend. … Read Full Review

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★★★★★

“Comfort Inn Catonsville”

Written on: 30/09/2015 by DrakeGill (1 review written)

The hotel was clean with friendly and helpful staff. The breakfast was wonderful… Read Full Review

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