Land of Leather www.landofleather.co.uk Reviews

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0.6 stars
Average rating for this product is: 0.6 out of 5

From 3 ratings and 36 reviews

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Average Ratings for Land of Leather www.landofleather.co.uk

  • Quality of service0.7 stars
  • Layout of shop2.3 stars
  • Value for Money0.9 stars
  • Reviewer Ratings0.6 stars
  • Overall Rating0.6 stars

36 Reviews For Land of Leather www.landofleather.co.uk

  • martina5676 21st Jun 2009

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    We ordered our leather suite 3+2 the 28th dec 08, we are stil waiting now 21st june. Land of Leather are gone in ireland so its the uk we have too deal with.we were offered a 5% discount in march ,we have not heard anything since.its an absolute disgrace,no wonder they went bust.

    very angry
    ireland

  • Statesidergirl 19th May 2009

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    Ordered a 3 + 2 seater on 9 Nov 2008 from Land of Leather. Nothing delivered as of 19 May 09. Cannot cancel Credit Agreement. V annoyed

  • LAggett 16th May 2009

    Reviewer rating: 0.5 stars


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    We ordered a suite the day after boxing day from Land of Leather and they they went bust. We still continued with our order its now 15 May and we are still waiting again like the other lady cannot get anyone to answer the phones have written and still no reply. Surely to wait 5 months is silly no wonder they went into liquidation.

  • Guest 14th May 2009

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    Ordered a 3 &2 seater on 1/01/2009 from Land of Leather. still waiting for delivery date. every time we ring just get fobbed off. complete waste of time.

  • kathleen henderson 13th May 2009

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    i paid for 2 seater and 3 seater settees from land of leather on 2/1/09. still waiting delivery. no one to answer phones operators suposed to be busy been ringing from 9 in the morning till 3 afternoom do these people think we are stupid.

  • janette2 15th Feb 2009

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    I bought a 3 and 2 and 1 reclining suite from land of leather it to as started coming away at the seams on several cushions went back to the shop they didn't seem to me to be bothered about my complaint. i took the full gold insurance out and they came and they said they wont repair it this cover stated if it rips comes away at the seams they would repair it or give me a refund which yet again the paper is worth nothing as they said it wasn't the seams but it is and in that case it says im cover ...

  • Stargatesg1 Rank: Lance Corporal 21st Jan 2009

    Reviewer rating: 0.5 stars


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    I could write all day about our experience with LoL in Inverness, but you would find our experience hard to believe. One thing is for sure we will never enter a LoL shop again! We bought the Hilken 3+2 suite and got delivery six weeks later to find the suite was faulty. We reported this imediately on delivery and was told the upholsterer would be in touch within the next few days. Seven phone calls, twelve days sitting in waiting and three months later waiting for the upholsterer we gave up and ...

  • Guest 15th Nov 2008

    Reviewer rating: 5 stars


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    would buy again, and im a fussy cow. Good qualtity leather and stucture still going strong after 7 years, gave it to a friend cos we wanted a newer design. also my grandmother who is obese still has hers after 7 years and its tip top. dont believe everything you read guys

  • mollie05 4th Nov 2008

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    I bought the Mimi Premier leather 3 and 2 seater suite in October 2007 from Land Of Leather retail park Oldham, I also purchased what I thought was the 5 year guarantee for wear and tear, (and was informed today it was actually for stains.)

    The 3 seater has started to fall apart and after 3 weeks I finally got to speak to a Manager who informed me as it was over 12months, (by 1 day) and the fact the 5 year cover is only for accidental stains, there is nothing they can do except, if, I pay a fee ...

  • xxub40xx 28th Oct 2008

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    My wife and I bought a 3 and 2 sofa from Land of Leather at their leeds store on 20th june 2006 and was told we would have to wait 8 weeks. 14 weeks later we were allowed to collect it. Infact I was told it was at tamworth then newcastle when I believe it was at the leeds warehouse near our home since the day we bought it. When the driver was transporting the sofa to the van in he caught the van and shunted it forwards before realising it was stuck. When we got it home it was damaged and we had ...

  • maxwell1611 1st Sep 2008

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    First of all our sofa was 2 months late and every time we phoned the store to see what was happening they would fob us off with a different excuse evrytime. The sofa arrived eventually and everything was fine then our first problem was one of the recliners was stuck up and would not close so we phoned the store for someone to come and fix it and they said it would take 48 hours. When the repair man came he said he would have it fixed for us which was great but in the mean time we had noticed ano ...

  • Guest 20th Aug 2008

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    Took out Land of Leather's seemingly worthless GOLD level insurance, sold on a covered for everything basis!
    18 months later the stitching came apart on the two seater sofa.
    Filled in insurance forms after a grilling over the telephone. Sent them requested photos, with forms of defect/damage. 3 weeks later they sent out someone to speak to me again in person and take more photos. (It seems A4 size photos sent by myself were not good enough).
    During the home visit I was advised however, that ...

  • mnimodo 8th Aug 2008

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    Purchased recliner settee about two years ago. It is starting to show apparent signs of peeling and poor stitch work. Land of Leather have said they will not repair it. I am now in touch with insurance Ombudsman.

  • michellekemp150 26th Jun 2008

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    I've been waiting for my corner suite for 5 months they keep saying its at docking then its at warehouse they told me I should hear about my corner suite by Wednesday 25th June 2008 still nothing! Help!

  • Guest 25th Jun 2008

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    I have been treated appallingly by some members of staff after being ignored by manager I am now taking my complaint to consumer direct I feel pushed into this action by attitude of manager and some staff

  • rufflegshc 5th Jun 2008

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    Ordered a brown leather corner suite it was delivered late and it was 2 left hand pieces not a left corner and right piece. (was stuck with this for 3 weeks.) left messages every day for manager to ring (i am still waiting) they turned up 2 weeks later with the back of a suite wrong again. was advised on the sat nothing they could do as the warehouse wasnt open until Monday, got a call on the monday to say they will deliver the right piece of unit on the following Saturday this will be one month ...

  • rogerhigman Rank: Lance Corporal 4th Jun 2008

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    If I would have known how long I had to wait for my goods to be delivered I would not have bought them from there, I felt the service I got (if you can call it that) was disgusting. I could not get through to head office whenever I tried and when I left a message no one contacted me back. I will never go there again and I will make sure none of my friends and family do either.

  • cainey1959 30th Apr 2008

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    On boxing day I order a suite for £2,000 plus insurance of £250. We paid our deposit with the balance to be paid when the suite arrived at the depot. This was going to take approximately 14 weeks.

    Upon checking my insurance I found that the additional policy that I was to purchase from land of leather was duplicated. I telephone the branch - Truro to cancel the policy. The manager promptly telephone me back to inform that I had to return a leather kit that was given as a gift or p ...

  • dawnlouisepowell 20th Apr 2008

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    I do not recommend anything from Land of Leather. I feel I was miss sold the insurance policies telling you that you are covered for every eventuality then when something went wrong they didn't want to know. The comment from the Insurance Company I had was "we cant be held responsible for quality of products sold or mis selling of policies that is the responsibility of Lane of Leather" that says it all doesnt it. ...

  • harvey02 29th Mar 2008

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    Bought a suite from the land of leather after a couple of months it faded and started to crack. Phoned the land of leather they sent someone out to look at it i waited for the report to be sent back and they said we can have a replacement.went back choose a new one in the sale they said right we'll write to you with the deliverary details .After a week no letter phoned them up again .We are just waiting for an email from headoffice to authorise it and you will get your suite.Two weeks later sti ...