Picture courtesy of CathW.
| Accommodation | 6/10   |
|---|---|
| Customer Service | 10/10 |
| Resort | 5/10 |
| Food | 10/10 |
| Location | 5/10 |
| Value for Money | 7/10 |
| Reviewer Rating | 8/10 |
| Overall Rating | 9/10 |
Full review by
Julie Bailey
on 4th Jun 2008
User Rating : 8
Respect :
0
Good Points: Lovely views, excellent food, smaller children's self service bar, as well as normal bar service which also served marvelous meals. Helpful, kind staff. Clean rooms, good activity programme both day and night. Wonderful selection of music throughout day.
Bad Points: A few too many cockroaches but as would be expected with a hot climate really. I was a single parent with three children and we had to pay and book two rooms when we all used only one. I was also quite faraway from the main area's and would have appreciated being nearer pool and Reception. Ask for rooms as near as possible to floors 5 and 6. I did not enjoy having to set my alarm for 7.30am in able to secure a shaded sunbed, however, if you don't mind no shade there are plenty of sunbeds. It was only on the last day that I saw a couple putting their sunbeds under the garden area in front of the restaurant that I realized I too could have done that - so if no shade, use tree laden area facing restaurant. I chose cards as I had heard that bands indicates waiters don't serve as fast if they think you don't use cash - but they got to know I was all inclusive within a day so it made no difference, and constantly searching for cards became a pain, therefore, bands are fine. Quite a hilly place with not many shops and the nearest good beach was a good half hour walk down and then up a steep Hill - even so, worth a trip. Quite a long trip from the airport, especially with 3 stops to drop off and then pick up to and from the airport, about 2 hours altogether.
General comments: A wonderful holiday, but not really for young children. My youngest is 10 and she loved the entertainment by the staff. My 12 year old son was quite bored, there were no other British children his age - even so, he loved the independence of going to the bar and ordering his hot chocolates and hot dogs which he happily chose to eat at a table alone, he has come away from the holiday much more confident. My 14 year old daughter was very distressed by the heat on days we couldn't get a shaded spot but she still said that she throughly enjoyed it. It's quite expensive in Tenerfie in comparison to years gone by so take a pack of your favorite chocolate and save a fortune.
I would honestly go back to this Hotel again, but as part of a couple - as a singleton hoping for romance it would be disappointing as it is mostly couples and young families.
Julie Bailey's review and ratings | 446 words
Review by
CathW
on 11th Feb 2006
User Rating : 8
Respect :
0
We have stayed at Barcelo Santiago four times for our winter break because the resort is one of the quietest on the island and we enjoy the half board option. The weather on the west coast of Tenerife is also generally warmer and drier than the North coast. All the staff are friendly and courteous and the rooms are clean. There is entertainment laid on by the resident animation team during the day and evening for both children and adults alike although we holiday during UK term time so there ...
CathW's full review | 334 words
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