Picture courtesy of Jim the Bim.
| Ease of Use | 4.9/10   |
|---|---|
| Durability | 2.4/10 |
| Style | 5.8/10 |
| Service & Support | 2/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.6/10 |
| Overall Rating | 2.5/10 |
Full review by
nkendrick
on 3rd Nov 2008
User Rating : 1
Respect :
0
Good Points: Looks stylish
Bad Points: Very unreliable. Long drying cycle. Door seal folds gets covered in smelly gunk and mould on a regular basis.
General comments: Four call outs in two years on our Hotpoint WD860. The first two were for a dryer fan failure.
One engineering cal out was confirmed but never passed to an engineer so no-one came. On the last call out, Hotpoint/Indesit sent the wrong parts and so I had to stay off work for another day.
2 weeks ago we had to have the main logic board, motor and motor controller replaced because the whole lot suffered a cascade failure and I had to dive to pull out the power as the machine popped, sparked and smoked. Now the door sensor has failed and I am waiting for yet another engineering visit.
Spoke to customer services about the string of repairs and it seems they just couldn't care less and their only suggestion was to purchase a rolling service/repair plan.
I will NEVER buy another Hotpoint or Indesit machine.
This one was total rubbish
nkendrick's review and ratings | 175 words
Review by
cooldude25
on 3rd Aug 2008
User Rating : 0
Respect :
0
I bought this Hotpoint WD860 following on from a whole year of problems with a hotpoint WD640 washer dryer. After over 10 visits from hotpoint to repair the old machine I insisted on a replacement. Not wanting the same maching I paid them to upgrade it to this model.
First few days seemed ok, it certainly looked great but then the problems started again. Heres a list of the problems:
Boiling clothes even at 40 degrees:- Twice (yes twice) the thermostat had gone faulty and consequently it di ...
cooldude25's full review | 504 words
Review by
buddly
on 31st Jul 2008
User Rating : 0
Respect :
0
We purchased all of our appliances, including this Hotpoint WD860 from this range so they were matching. 2months after delivery of this appliance it broke, and the same part was repaired over 7 times; the modular, motherboard. This left us requesting a replacement appliance and none was offered only repairs. Eventually they agreed to a replacement (only because the machine was irrepairable) which was delivered 3 weeks later, and when plumbed in by the driver; was broken! Brand new from the wa ...
buddly's full review | 169 words
Review by
Guest.
on 6th Jun 2008
User Rating : 5
Respect :
0
I would not recommend this Hotpoint WD860. It is not worth the money to me. The display also stopped working within the first year. Dryer don't dry properly (had to buy a separate dryer). Clothes are creased beyond believe.
Guest.'s full review | 49 words
Review by
E Richards
on 13th May 2008
User Rating : 0
Respect :
0
Everything, takes ages to dry, and it's noisy (does anyone else's machine do a very fast spin in the middle of a hot tumble, hotpoint engineer is baffled that mine does). I have had so much changed on it now it must be a completely different machine. I have now taken out the extended warranty because it's cheaper then paying the call out charge for the engineer.
E Richards's full review | 76 words | 1 comment added.
Review by
Guest.
on 23rd Apr 2008
User Rating : 0
Respect :
0
Bought my Hotpoint on 02 04 07. Don't have the 1st and 2nd repair sheets but from memory repairs were to do with excessive noise on spin, imbalance of the drum so it hit the sides on 1600 spin and replacement of thermostat plus washing had what seemed to be black lines (oil?) when washed.
14 01 08 new thermostat fitted - all washing on dry came out overdried and badly creased and finally the weight in the top part of machine was adjusted so it no longer sounded as though it was going to take of ...
Guest.'s full review | 258 words
Review by
confudler
on 9th Apr 2008
User Rating : 9
Respect :
0
2 months in, very happy with Hotpoint WD860 washer/dryer machine. It is quiet as a mouse (the oven makes more noise) and washes well. Drying takes a long time, I guess its to do with the efficiency. Don't believe the reviews that say it is noisy. They must have a faulty machine or poor installation (ours is on a concrete floor, I know machines are generally much louder when on boards).Its a bit early for me to comment on reliability.
confudler's full review | 84 words
Review by
huggles8
on 1st Apr 2008
User Rating : 3
Respect :
0
I did a lot of research before getting this Hotpoint WD860 (obviously not enough)as I needed a very quiet machine so i could run it overnight, with a built in dryer as we live in a small semi with thin walls.
Sadly even though it is supposed to be Super silent we can't hear the telly in the next room when it goes into spin mode. Trying to talk to someone on the phone when you are in the same room is almost impossible!
On the Various sites even Hotpoint's, it doesn't fully explain the dryer, whic ...
huggles8's full review | 222 words
Review by
Guest.
on 7th Mar 2008
User Rating : 0
Respect :
0
I am very frustrated.
Guest.'s full review | 14 words
Review by
micantjac
on 22nd Feb 2008
User Rating : 1
Respect :
0
This has been the most unreliable machine I have ever bought. It is only 6 months old and has broken down 7 times. It has all but been rebuilt. it is so noisy it is impossible to speak when it is spinning. Hotpoint are less than interested in any fault with it. If this was the last machine in the world it would be better to use the local launderette.
micantjac's full review | 76 words
Review by
Guest.
on 14th Feb 2008
User Rating : 8
Respect :
0
We bought the wash/dryer because we live in a small flat, ideal. no need for external pipes or the like. its quiet except for high spin but what do you expect silence????? Washing v good drying might take a while but better than doing it on the small radiators we have. Overall good. Does the job
Guest.'s full review | 66 words
Review by
Guest.
on 24th Jan 2008
User Rating : 1
Respect :
0
I would avoid the Hotpoint WD860 at all costs
Guest.'s full review | 52 words
Review by
annaclimber
on 15th Jan 2008
User Rating : 8
Respect :
0
We've had one of these for two years and three months and so far we've had few problems. The display stopped working once, but we hit it a few times and it leapt back into action. However, having read the reviews about I'm wondering whether we should buy the extended warranty....
annaclimber's full review | 99 words
Review by
volex
on 28th Dec 2007
User Rating : 0
Respect :
0
Very noisy, does not dry properly.
Even if you put a half load in to dry, after 4 hours is is still damp
volex's full review | 22 words
Review by
Guest.
on 21st Dec 2007
User Rating : 2
Respect :
0
Works ok, shakes itself to death at high spin.
Guest.'s full review | 16 words
Review by
Slawler
on 19th Dec 2007
User Rating : 0
Respect :
0
I would never ever again spend my money on a Hotpoint, or any company that they are affiliated with. All the same rubbish just a different badge and still I think the extremely bad customer service.
I would hate for anyone to go through what I have been through with my washer/dryer...
Slawler's full review | 64 words
Review by
lawlor
on 18th Dec 2007
User Rating : 0
Respect :
0
All I am going to say is stay well clear of this machine - I have had one for a little over 2 years - the machine has broken down 22 times, yes 22 times! 5 times in the last month. It has taken this time for someone to write the thing off!
lawlor's full review | 54 words
Review by
enoyna
on 12th Dec 2007
User Rating : 2
Respect :
0
I've had it for 18 months now, when it is working it's fine (some people say it is quite noisy but that doesn't bother me). However, every 3/4 months the dryer stops working. Had it fixed several times already and when the warranty expired they said that if the same fault appeared no charge would be made. The dreaded F-13 appeared again and they now want to charge £90 for the engineer to visit (apparently they've changed their policy, I wonder why!) Seems like they all have the same proble ...
enoyna's full review | 114 words
Review by
Guest.
on 12th Dec 2007
User Rating : 3
Respect :
0
The Hotpoint WD860 washes well on all programs except for Wool Wash - where detergent is not distributed well enough and remains in clothing..... Have tried using less washing liquid but problem remains. I would not by another machine with LCD ........
Guest.'s full review | 84 words
Review by
DavidJB
expert review 
on 3rd Oct 2007
User Rating : 8
Respect :
0
We've had one of these for about 2 months now and so far all has been well (although I have read negative reviews about reliability)
As for performance I have no complaints at all. It washes superbly and is extremely quiet. For the most part the only sound you can here is the water sloshing about, except when it spins at 1600 but even then it is quieter than other machines (including our old 1200 spin one)
As for the drying function I find that excellent as well. It may not match the per ...
DavidJB's full review | 290 words
Main characteristics: Weight Capacity: 5.99 Kg Washer Type: All-in-One Washer / Dryer Load Type: Front Load Wash: Wash Presets: 4 Wash Presets, including: Wool, More...
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