Woolwich Basic Current Account Reviews

Watch this item
2.6 stars
Average rating for this product is: 2.6 out of 5

From 2 ratings and 2 reviews

Thumb up 50% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Woolwich Basic Current Account

  • Ease of use2.8 stars
  • Customer Service2.8 stars
  • Reviewer Ratings2.5 stars
  • Overall Rating2.7 stars

2 Reviews For Woolwich Basic Current Account

  • henleyb Rank: Lance Corporal 13th Sep 2006

    Reviewer rating: 0.5 stars


    henleyb's review has yet to be rated - Be the first!
    Report this review



    Good Points: The only good thing was getting a tiny free plastic money box house when I opened my account at the age of 16, but it broke two days later.


    Bad Points: Staff unfriendly
    Customer service staff very unfriendly
    Phone lines poor
    Branches look and feel old, only ever seems to be one person dealing with customers at a time while the other staff have a good old chat with a cup of tea
    Have no idea what's going on with my money
    My free plastic house money box broke


    General comments: I have been with Woolwich for over 10 years. I took a loan out for £6000 (my first loan) and paid it back promptly. They continued to take money out of my account for months to "pay off the loan". I complained many times, and eventually after a lot of stress and dealing with unhelpful staff, I got my money back. This was just one of the many things they have done over the time I have been with them. It's like they just don't care.

    I'm switching ASAP.

  • o2guy Rank: 2nd Lieutenant 6th Feb 2006

    Reviewer rating: 4.5 stars


    On average, people found this review very helpful
    Report this review


    I had some issues with my credit worthiness, and so found it very difficult to open a bank account. I read about the Woolwich savings account that gave you a Visa Electron card and went to open one, when the staff in the branch told me that there was an alternative account to the Open Plan one. It is just called the Woolwich Current account, and it just offers a Visa Electron card, standing orders, direct debits and monthly statements. There is no facility to do telephone or online banking, whic ...