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Written on: 28/07/2014 by kerrinash (1 review written)
We found a really good deal with onthebeach, so naturally we booked straight away. after only a few weeks we started getting flight changes, which wernt too bad as they were only a few hours either way of the original time. now, with only 31 days until we were supposed to fly, the flights changed with 4 days difference. This is unacceptable due to my son going back to school and obviously work arrangements. onthebeach said there was nothing they could do as the airlines are well within… Read Full ReviewVisit onthebeach.co.uk
Written on: 16/08/2013
I have been going to Marmaris, Turkey for many years and have booked my holiday via onthebeach.co.uk, this year was absolutely messed up! The hotel I booked and paid for when booking my holiday on the whole could not be found l was travelling around Marmaris for about 2/3 hours in the shuttle bus looking only to discover that the hotel had finished there contract with onthebeach.co.uk the previous year.,, I had to wait for a good 5/6 hours maybe more for onthebeach.co.uk to get back in touch… Read Full ReviewVisit onthebeach.co.uk
Written on: 08/11/2012
Booked flights for Gran Canaria through ONB. When it came to making the payment, I selected to pay by credit card. Website did not come up with a prompt to say that credit card payment attract handling fees. Only came to know about it when I received the booking confirmation. I tried cancelling the cc booking & tried paying on a dr card, but customer service adviser could not accommodate I wish handling charges were properly shown in the invoice whilst processing the online payment… Read Full ReviewVisit onthebeach.co.uk
Written on: 07/11/2012
just back from a week in puerto rico stayed in castello de sol flats ,booked thro otb and flights ,the printing off flights thro otb could be made wee bit clearer as it took us 3hours to suss out what to do had to do the print off for tickets 4 times got there in the end ,,got to flat and noticed we had to pay for toaster and kettle most places have kettles and toaster free of charge selfcatereing so we used a pan for the hot water for tea and toast off the cooker but overall what we payed… Read Full ReviewVisit onthebeach.co.uk
Written on: 06/11/2012 by stanti (1 review written)
The actual booking procedure went like a dream, we thought, however, when we came to check in, we did hit a snag in that we did not have boarding passes. The girl at Easy Jet said that this was a problem as we had not done it direct with them. When we have travelled before, we have always had printed passes off at home prior to travelling. I do think that On the Beach should advise you of this. Salt was rubbed in the wound when we looked at our flight reciept and had been charged nearly £70… Read Full ReviewVisit onthebeach.co.uk
Written on: 26/10/2012 by claire_86 (1 review written)
Just come back from an All Inclusive break at the Club Palma Bay Resort in El Arenal, Mallorca. Flight was fine, no problems there but when we went to find our transfer company it was closed so had to wait until another driver was available. In the end we arrived just after midnight, booked in at the hotel reception and was given a map indicating where our room was - so as we walked down through the complex we thought "this is quite nice" only to discover that we had to walk out of the complex… Read Full ReviewVisit onthebeach.co.uk
Written on: 13/10/2012 by Ingra (1 review written)
We booked our return flight from Bournemouth to Faro and the price was shown as £151. But after I finished completing may booking and pressed "confirm" button I was charged for £175! And the second bad thing was the big mess with the airports. If I had chosen a return flight from Bournemouth so why this website gave me flight back to Bristol which is 80 miles away? Yes, it was a bit cheaper but sorry, if I book a return flight then I find it logical that I want to fly back to the same… Read Full ReviewVisit onthebeach.co.uk
Written on: 24/09/2012 by loveholidays123 (1 review written)
We got a fantastic deal on a holiday to Majorca with On The Beach. Once I'd booked it, I received the very long set of booking details/instructions etc and read a few reviews and started to panic a bit, but I needn't have. For us, everything went smoothly - we followed the instructions given (such as using the unique email address they provide you to check in online with a low cost airline..) and everything was booked for us as we'd expected. You have to remember On The Beach aren't like… Read Full ReviewVisit onthebeach.co.uk
Written on: 23/09/2012 by markpden (1 review written)
myself ,wife and 12year old went to turkey for 1 st time ,hotel aqua in icmeller was wonderful , i really would recommend to anyone. but not to go with thomas cook, the flight on the way back was a night mare. i am 6" and the seat i was given was right at the back of the plane. the last seats which do not recline. I sat in the seat near the ailse,but the person in front of me decided to recline his chair so when i ate my meal the table was near my chin. Plus the chair arm was broken and could… Read Full ReviewVisit onthebeach.co.uk
Written on: 16/09/2012 by cherylandnathan (1 review written)
We had no problems with flights hotel or the cost of the holiday but we were not informed that we would have to book in our luggage before hand , so when we arrived at the airport we had to pay £25 there and back just to have our luggage on the plane. We thought it was included and had no warning that it was not . … Read Full ReviewVisit onthebeach.co.uk
Written on: 04/09/2012 by Bmike (1 review written)
The holiday as a whole was what we expected, some bad points but mainly good. The main concern was the £60 I paid On the beach for inflight meals, I was left looking and feeling red faced when I assured the flight attendant that we had meals ordered and paid for. Obviously there was a mix up as thomsonfly stopped doing per-ordered meals 9 months before and all agents (On the beach) were advised of this a year previous to Thomsonfly stopping the meals, luckily I had money and cards so I… Read Full ReviewVisit onthebeach.co.uk
Written on: 03/06/2012 by Lankies69 (1 review written)
Just returned from a fab holiday in Ibiza with my family and believe I must have been one of the lucky ones. I booked with this company WITHOUT reading the reviews first and panicked once I did! I booked and paid the deposit for our family at around 9pm and received a conformation email straight away and then checked with the Ryan air website and our flights were already confirmed but noticed that our flights had been paid for but at a higher price than I agreed, so started reading these… Read Full ReviewVisit onthebeach.co.uk
Written on: 19/05/2012 by lemonxx (1 review written)
After booking my holiday to Crete through On The Beach, it is safe to say I was slightly worried having read other reviews. I booked a holiday for my partner and I (early 20's) i paid around £450 for both of us All Inclusive for 1 week in May 2012- that includes the plane, transfers, hotel, food... bargain About a week after booking, I received a call from On The Beach, telling me that there was a mistake online and I had actually booked a hotel 4 hours from the airport (30mins from the… Read Full ReviewVisit onthebeach.co.uk
Written on: 16/04/2012
I booked through on the beach to go to egypt , our holiday is on the 26th april. Everything has been smooth running EXCEPT when I wanted to add baggage to our flight, they wanted to charge us £30 admin fee to do this. Lucky for me I didnt just take them up on there offer, I could the airline direct and booked through them. Also even though u are able to book 4 weeks before you fly eveytime u wish to add money t ur holiday an admin fee is added. PLEASE BE AWARE OF ALL THE HIDDEN COST U HAVE TO… Read Full ReviewVisit onthebeach.co.uk
Written on: 19/03/2012
'Terrible' review sounds very similar to mine. My son and his 7 friends booked a 3 day break on Sunday 18th March , flying with Ryanair on May 11-14. On Sunday night he received an email welcoming him to OTB and then the next day he got a phone call saying his flights had gone up an extra £35p/p and to pay up or cancel. This we feel is a very big mistake by OTB as they did not secure the cheaper flight price in time.We all know how much Ryanair change their prices/flight and so OTB should of… Read Full ReviewVisit onthebeach.co.uk
Written on: 12/03/2012 by miw5455 (1 review written)
Booking with On the Beach was quick and easy although the additional charges racked up an extra £50 on the original price quoted. My only complaint is that it is very difficult to get any help if you have any queries. Once you have booked, any attempt to get help on the 0870 number is thwarted as it is an automated answer service that just directs you to a premium phone line. Once this has connected you are left hanging on ( being charged for 50p per minute) whilst music is played. Having… Read Full ReviewVisit onthebeach.co.uk
Written on: 13/10/2011 by mariatattersall (2 reviews written)
Just discovered that it is way cheaper to google resorttaxi to book your transfers than follow OTB link. came out far cheaper. obviously OTB charge a commission for them to advertise and we then pay for this commission!… Read Full ReviewVisit onthebeach.co.uk
Written on: 15/05/2011
I am a bit of an independent traveller and have booked several low cost trips through On The Beach and would say they are the best of a rotten bunch and have saved me £thousands over the years.
A few thing to be aware of is;
1. They are an online travel agent who have little or no presence in the resort you are travelling. So if you need a holiday rep go to the traditional companies e.g. Thomson.
2. When booking flights make sure there is a proper flight number asigned as they seem to make… Read Full Review
Written on: 19/11/2010
Booked holiday sharm el sheihk,Hauza beach resort.
Rated 5star, hotel grounds and pool and beach good,
rooms clean (3star),food-sevice-very poor.
Drinks in small plactic cups and you felt that you
where being restricted on some food and drink although
you where all inclucive.
There was a lot of people ill with the dreded very belly.
NEVER AGAIN SO BE WARNED… Read Full Review
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