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| Value for Money | 5.7/10  |
|---|---|
| Overall rating | 5.2/10 |
Full review by
remodel12345
on 6th Jan 2008
User Rating : 10
Respect :
0
Good Points: Beautiful vanity - even more so than the picture on the site. Very functional with room to keep all my things organized.
General comments: When I ordered the Provance 46" vanity I knew it was not in stock but it arrived within the time frame promised. After looking around, comparing prices, and ordering units from other suppliers only to be disappointed when they were suddenly "discontinued", I found this company. My experience with HomeCraft was positive from beginning to end. The people with whom I dealt were very friendly and helpful and always answered my calls or returned them promptly. I'm very pleased with my purchase and the service I received.
remodel12345's review and ratings | 108 words
Review by
Pat Updegraff
on 16th Mar 2007
User Rating : 1
Respect :
+1
Don't believe thier promises. I ordered Jan. 15, 2007 and didn't receive until beginning of March. If they hadn't promised two day delivery I wouldn't have gone ahead and torn out old bathroom. Finally got a lady who told me there were some in warehouse they were holding for another shipment but she'd ship them to me.
Pat Updegraff's full review | 97 words
Review by
mushman73
on 13th Jan 2007
User Rating : 10
Respect :
0
I ordered off their website, and I received good service and a quick shipment. The item I ordered was in stock, so there was no waiting on shipment from overseas. Everything was packed well, and there was no damage. I ordered 2 Alexis vanities, and they looked almost the same as the picture on the Homecraft website (in the picture it looks like a gold ring at the bottom - it's wood, and I was told that over the phone when ordering). I'm happy, and I have told others about the value. Mine were o ...
mushman73's full review | 101 words
Review by
crtsiang
on 10th Dec 2006
User Rating : 10
Respect :
0
Worked with Homecraft to understand the vanity we saw online and get assurances that it could be delivered right away. We sent cheque and unit was fedex shipped as soon as received. We unpacked it two days later in New Jersey and the 42" single basin vanity was beautiful...everything he said it would be. And the price was right and the shipping just as estimated. We are very comfortable/pleased with Homecraft based on this experience and the service we obtained from the staff.
crtsiang's full review | 118 words
Review by
bob reynolds
on 28th Oct 2006
User Rating : 10
Respect :
0
Overall, they are a great company to deal with. They're a huge outfit, so make sure you get with a good sales rep or customer service person when you order. Best to order by phone, as the Homecraft LLC Bathroom Vanity website only updates status' weekly. Looked around for a while. They were the best deal overall.
bob reynolds's full review | 96 words
Review by
Ruth Davis
on 16th Oct 2006
User Rating : 1
Respect :
0
I cannot judge the quality of the product since I have not received it. I ordered a bathroom vanity on September 4, 2006, from Homecraft LLC Bathroom Vanity. As of October 16, 2006 I have not received it, nor been given a date certain for shipping it to me. I will not do business with this company in the future, nor recommend it to anyone else.
Ruth Davis's full review | 73 words
Review by
rnekoroski
on 21st Mar 2006
User Rating : 0
Respect :
+1
Eight+ weeks ago we ordered a vanity with mirrior from Homecraft. Staff were very helpful until they received payment. When the vanity arrive the mirror was damaged. First, they tried to deny responsibility. After Fedex acknowledged responsibility, they said they would send a new mirror. That was three weeks ago and they has stopped answering the phone.
rnekoroski's full review | 57 words
Review by
patriciacontreras
on 14th Mar 2006
User Rating : 0
Respect :
0
In October I ordered 2 vanities with sinks from Homecraft. After 6 weeks I received the vanities but no sinks. I am still waiting for my sinks! No one answers the phone, and if you can speak with someone it's all lies anyway! Stay away from these people.
patriciacontreras's full review | 50 words
Review by
Ansca Builders
on 22nd Feb 2006
User Rating : 10
Respect :
0
Excellent company. Since Homecraft manufacture their products in their own factories, the prices are more than competitive, Service was excellent, and have reordered 3 times.
Ansca Builders's full review | 41 words
Review by
shh
on 2nd Feb 2006
User Rating : 0
Respect :
+1
Stay way from Homecraft! Company was a nightmare to business with. They never returned calls or emails. No help to match the vanities color or hardware. Did not even replace or compensate the broken sink they packed and shipped.
shh's full review | 57 words
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