Have a picture of 24 7 Spares www.247spares.co.uk?, please send it to us.
Picture courtesy of citynet.
| Quality of website | 6.4/10   |
|---|---|
| Value for Money | 4/10 |
| Reviewer Rating | 4.1/10 |
| Overall Rating | 4.3/10 |
Full review by
superwol
on 10th Apr 2008
User Rating : 0
Respect :
0
Bad Points: Sitting on hold for over an hour on a premium rate line
General comments: I might be jumping the gun a bit here but it may spare someone a bit of grief if you read this.
We order a replacement bumper through 24 7 spares at a good price but when it turned up at the garage to be fitted it was the wrong colour. jap auto parts, who supplied the bumper, have said that 'it is their policy to send out any part whether it matches the colour on the order or not' and want £25 to return it.
Why you would send out any old part that doesn't is beyond me but to be honest i could barely understand what the guy on the other end of the phone was saying half the time..
So i have just sat on hold for an hour to 24-7 listening to that ridiculous looping advert, and paying to do so, after which time i gave up and sent them an email through their site but after reading some of the other reviews on here i'm not holding out much hope of a response. if they sort this out i'll happily come back here and give them a glowing review and publicly apologise.
superwol's review and ratings | 207 words
Review by
Guest.
on 18th Jan 2008
User Rating : 2
Respect :
0
Worth using when you have a lot of time to spare.
Guest.'s full review | 27 words
Review by
cuzzy
on 13th Jan 2008
User Rating : 10
Respect :
0
Seemed nice on the phone and polite. Prestige Allparts called me first, was the cheapest quote after all the other quotes gearbox fitted now will 100% use again I will definately use again.
cuzzy's full review | 40 words
Review by
drvford
on 30th Nov 2007
User Rating : 2
Respect :
-1
There needs to be more control of the breakers used by the system. 24/7 replied to my complaint on both occasions but said they were unable to get through to the breaker in question and would ring back. I am still awaiting a reply from week beginning 5 November and last week.
drvford's full review | 116 words | 1 comment added.
Review by
jsteiner
on 21st Oct 2007
User Rating : 10
Respect :
-1
The 24 7 Spares web site is very easy and simple to use. Great little help videos (I though that was a great touch to the site, and it looks like it cost them a lot of money). I also got different quotes from 10 of their listed breakers, all giving me very cheap quotes.
jsteiner's full review | 95 words
Review by
bbbd
on 18th Oct 2007
User Rating : 8
Respect :
0
Awesome site got all the parts and cheap quotes I needed. Very taste full help pages with videos and sound! I though that was a nice touch. I can see why Quentin uses these guys.
bbbd's full review | 61 words
Review by
canti68
on 27th Jul 2007
User Rating : 0
Respect :
-1
Within an hour of posting my request for a handbrake sleeve for a 98 Audi Avante I had a call from a breakers yard saying they had the sleeve but understandably had to sell me the handbrake with it at a cost of £25 including post. Excellent and speedy response I thought.
After it taking two weeks for the part to arrive I can't be bothered to officially complain or try to return the part and get my money back so will instead put it down to experience. I've lost £25 though and will ne ...
canti68's full review | 271 words | 3 comments added.
Review by
bbbd
on 22nd Jun 2007
User Rating : 8
Respect :
0
Overall, 24 7 Spares have an awesome site, and they are very helpful. I'm not sure why others have had such bad experiences, but for me it's been a very good service.
bbbd's full review | 84 words
Review by
gjp
on 17th Apr 2007
User Rating : 0
Respect :
0
Ordered replacement engine for Land Rover Freelander, agreed on engine to be sent with copy of service history of warranted mileage.
Six days later I phoned them for delivery date and was informed there was a problem with the engine and they would not send faulty goods out. They said they would phone me within 3 days on progress.
Two days later, a half stripped engine turned up and when I phoned them they didn't want to know.
gjp's full review | 83 words
Review by
VOLKAN70
on 30th Jun 2006
User Rating : 0
Respect :
+1
24 7 Spares service is generally very POOR!! Nobody responds to e-mails, and you are left waiting on the phone for 20 minutes, and as it is a premium rate phone number, you end up giving up!! Miserable service!!
VOLKAN70's full review | 36 words
Review by
AlanH
on 29th Jun 2006
User Rating : 1
Respect :
0
I was sent the wrong parts from 24/7 Spares which were also damaged. I was told to send the parts back at my expense (contrary to 24/7 Spares Terms and Conditions). The breaker then continually promised to send the correct part but it never turned up. I was then promised a refund eventually after complaining to 24/7 Spares. This didn't arrive, and it was only after threatening to dispute the charge with the credit card company that a refund was given. However, the postage for returning the ...
AlanH's full review | 144 words
Review by
citynet
on 3rd Jun 2006
User Rating : 7
Respect :
-1
Used 24-7 Spares.co.uk several times, never had a problem, received plenty of quotes for parts. Always take the names and numbers of those quoting. Can save yourself a lot of money and time when looking for car parts especially used ones.
citynet's full review | 50 words
Review by
mark1340
on 3rd May 2006
User Rating : 10
Respect :
-1
I needed a new driver side door mirror and I was quoted £180 from Vauxhall and fitting was extra. I found 24 7 Spares and checked with them, and I got a new wing mirror the next day for £50 inc. delivery. It was a brilliant deal!
I will always check with 24 7 Spares first if there are any motor parts I require.
mark1340's full review | 59 words
Review by
consumerX
on 1st Feb 2006
User Rating : 0
Respect :
0
I was looking for a bumper for my Civic Coupe and was having difficulty locating one from my local scrapyard. Tried others online but nothing. 24 7 Spares claimed to have three. I chose the cheapest and was informed by phone it would be 50 plus 15 for delivery. Two weeks later nothing. Then checking my card I was charged 77 pounds!! I immediately informed my credit card company who chased up the salvagers in Halifax and refunded my money. After a week I requested information about the seller fro ...
consumerX's full review | 119 words
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