written by Godamit on 17/04/2018
Do not go anywhere near. Ordered parts through 247spares then dealt with cosmos auto parts. No parts ever sent. Premium rate phone number for a complaints line. They want you to complain, this is how they make money, £6 per min. How is this allowed to continue.
written by Christian236 on 23/03/2018
WATCH THE 0703 NUMBER I had to ring 9 times in total to try to get condition of quoted price confirmed - got through twice but no answer. The other times i was kept on for about 2 minutes before the auto reply rang off - I then find a bill of £14.30 on my phone for the premium numbers pretending to be land line - never got an answer - nor the part. The number not being answered must be deliberate
written by Kennedykk337 on 31/07/2015
Just received a quote for £120 on a part that is retailing between £10 and £20!!!!!! Stay away!!!!!!!!!!!!!!!!!!!!
Written on: 19/08/2016
never sent part I paid for when I got in touch they said part was still their and would send right away it never arrived so got in touch again this time they said they broke the glass but door was ok so they would send and you guessed it it never arrived so got in touch again this time they said a forklift had smashed the door so would I like another one I told them where to go .the only thing their very good at is lying time and again this company is an insult to a one star rating they also keep you on the phone at £3.50 a minute AVOID AVOID AVOID
written by Karlee294 on 17/07/2015
Sent wrong part then said if I don't send it back at my own expense they would not send me a replacement . Sent it back at a cost of £12.90 they then fobbed me of for 4 weeks the told me they could not get the part and would give me a refund
written by Deanna1978 on 16/07/2015
would advice strongly not to buy anything from these
written by Kerr1985 on 04/06/2015
Ordered a rear windscreen wiper arm set from these people. Was pretty hard to understand them on the phone as they didn't speak very good English. A week later I received my parcel but I didn't get the whole set as described. I have rang them on many occasions but keep getting fobbed off and promised a call back but never hear back from them. If you get asked to ring this number. Avoid it as all they are out for is your money and don't sell you what you pay for! Since This incident I have looked into it and noticed they have really bad reviews from loads of people and wish I'd looked into it earlier. Another thing is there Is no one to complain to. No address to write to them. Just a number. Stay away and go else where people.
written by TaraBateman on 22/03/2015
I do not believe they ever had the (rare) part I needed, they just want you to ring their premium rate number disguised as a mobile number; clearly this is where they make their money rather than honest business.
written by Bellvx251 on 16/02/2015
Will email you supplier phone numbers who charge you premium rates and keep you on hold for as long as possible. These numbers begin 0703 AVOID AVOID AVOID!!!
written by on 12/01/2015
Ordered a part on 19th December and was told it would arrive within 2 days. Almost 4 weeks later .....still no part! After numerous phone calls over the last 4 weeks all I have received are excuses. Delivered to wrong address, part was damaged on removal, problems with delivery company. Called the supplier today to be told that I now wasn't going to receive the part and he would "have to give me my money back". All I can say is I won't hold my breath! I'd advise everyone to STAY WELL CLEAR of 24/7! Only reason I gave one star is because it won't let me post with none!
written by carlton282 on 12/11/2014
Received a quote from this site, on +44 7034 number disguising the premium 070 number ,fell for it after ringing and being held up on,then disconnected 3 times turns out to be about £3-4 a minute , phoned 24/7 up to report it not intrested , won't be using again and would avise other users to be very wary who your calling back.
written by james-totten on 15/10/2014
The throttle body on my Toyota was faulty and a Toyota main dealer quoted £1,200 to fit a new replacement part. I put the particulars to 247spares and the following morning Manchester Autospares phoned to offer a reconditioned part for £120 .I bought it and it was delivered as promised 2 days later . It cost £50 to have it fitted and car is now running well with no problems. I am very impressed with the 247spares service and the prompt and efficient response by Manchester Autoparts. They certainly solved my problem and saved me a small fortune
written by Charleyblue on 15/10/2014
Sold me scrap engine with 35k on it.What a load of rubbish pissing oil out all over. When i rang them within 24hrs of purchase they did not want to know Expect the full force of legal proceedings
written by pqRankin207 on 02/10/2014
After receiving quotes from different suppliers I got call from Lancashire commercial I bought parts and paid them for next day delivery but received parts after 4 days and they were full of rust and one of the part was missing Called them few times but they did not send missing parts. Really day light robbery
written by Sawyer208 on 09/09/2014
Ordered part on Monday afternoon and received Tuesday morning next day.I guess some firms who are involved with 24/7 are better than others.No Probs.
written by xbHolder61 on 31/08/2014
After filling out my car details and requesting quotes on www.247spares.co.uk, I was sent a number (which I later discovered is premium rate) to call and order. At this stage the customer has no information on the actual supplier of the parts, just this rip-off phone number. In fact, you don't discover who the supplier is until you have placed and paid for your order. In my case the supplier turned out to be Sheffield Motor Spares, Grange Lane, Sheffield S5 0DP. Incorrect parts were sent by Sheffield Motor Spares so I contacted them directly (as advised by 247 Spares on their website). I spoke to a character called "J**k" who subsequently strung me along for three weeks, telling me variously that he had sent replacements, would refund money, had broken one of the replacement parts he was supposed to send, would part refund me, would send a courier to pick up incorrect parts - you get the picture. I called him many times and was consistently lied to. Very frustrating. After realising that I was being ripped off, I did a simple Google search for Sheffield Motor Spares and was met with dozens of terrible reviews, many mirroring my experience. So... Sheffield Motor Spares are obviously crooks, BUT, the massive problem with www.247Spares.co.uk is that they clearly don't vet their suppliers (not even a Google search?!) and as mentioned above, don't give the customer a chance to do so either. The only way to take issue with 247 Spares is to open a dispute through their website. This is essentially firing an email into a black hole. I tried several times to elicit a response but all you get is this automated reply: "Your dispute/update has been received and will be reviewed by our support staff in the next 24-48 hours." And that's it. No response. So to reiterate, DO NOT USE THESE PEOPLE!
written by vyPalmer229 on 17/08/2014
Ordered a part on Thursday from a company which is part of 247 spares called Rochdale van breakers. cost was nearly half of what was from main dealers and part arrived before promised 2 days. my van is bak on the on the road and back to work. will defiantly use again Thanks
written by grevio40 on 14/08/2014
tried phoning about a part for my car. the message on the phone whilest wait it said average waiting time for them to answer the phone was ten minites. was on the phone for an hour and still didn't get through
written by yesssica29056 on 05/08/2014
Anyone out there looking for spare parts do no I MEAN DO NOT USE THIS SITE, I ordered a aspare part for a citreon xsara on this site through a company called Peugeot Citreon Specialists limited paid for it and now can not contact them as the phone number does not exist, had a mobile no but still they will not contact me or answer the phone and yes you guessed no delivery of item either. this company ask you to agree to a disclaimer now you no why. STAY AWAY BE WARNED.
written by Seanlin on 30/07/2014
Ordered bumper bar for Talbot express was promised 3 days still not received after 3 months rang several times had phone slammed down on me was told we'll ring back never did passed from pillar to post given the same miserable excuse asked for refund was promised I.would receive it in 3 working now in hands of my solicitor very poor symbolic service all round
written by IslaJarvis on 27/07/2014
Ordered an oil pump promised a couple of days delivery. After several phone calls arrived 10 days later. Pump was fitted and was faulty causing rest of engine to fail. Returned for a refund but can never speak to same person just keep getting fobbed off. An initial cost of £116 has turned into £1500 for a new engine and still not been refunded for the part. Have reported them to trading standards and am in process of putting in a chargeback claim to try to get my money back. Avoid them at all costs. Wish I had read these reviews before I got duped.
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As rated by our community of reviewers
Johnwarburton's Response to Godamit's Review
Written on: 09/10/2018
I bought a gear linkage from these the main dealer garage refused to fit it as it was that bad worse than the one coming off my vehicle phoned up so called talked to a manager who was very rude and accuse the main garage as using their part on mine and trying to send them mine back the he said I have no chance of a refund and refused me a returnable address this firm needs striking off from selling I honestly urge people not to fall into the same trap as me don't buy anything