24 7 Spares - www.247spares.co.uk Reviews

★★☆☆☆
1.5 / 5
16.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“You'll be out of pocket”

Written on: 09/05/2013

Don't touch with a barge pole. They give you a number to contact the supplier, but what they don't tell you is that the number costs £1 per minuit. It cost me £26 and I still didn't get through! Also, two separate quotes had to be contacted by the same number. Very iffy!!!! (read more)

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★☆☆☆☆

“what a croc”

Written on: 07/05/2013

ordered a rear bumper,promised it would be delivered within 2 days,got it 6 days later,also promised it would be silver or grey in colour!Guess what?It arrived and it was a black one.On the webpage it told me free delivery and hidden within the invoice was a £30 bumper,£20 for delivery and £10 for vat so I actually paid for delivery when I was told it was £50 for the item and £10 vat.Disgusted with the service and explanation I was given over the phone.PLEASE PLEASE PLEASE no-one else... (read more)

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★☆☆☆☆

“What A Rot”

Written on: 01/05/2013

This company charges for receiving text msgs and calling them.. Ive got a massive bill. Well annoyed. Need to write review on TRUSTPILOT as they seem to have people singing a different song! Stick with local suppliers with national phone numbers in future! (read more)

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★☆☆☆☆

“USELESS”

Written on: 18/04/2013 by dfhiy (1 review written)

Do not use this site.They kept me on the end of a phone for 20 mins with no response just an ansaphone which kept saying your next in line with a 2 minute wait then I was found the calls cost was 10p per minute.Bloody rip off merchants and it is absolutely impossible to contact them via email or telephone without filling out a long and very detailed form.I will never use agail. ABSOLUTE RUBBISH SITE.!! (read more)

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★☆☆☆☆

“dont use these for any parts or a engine”

Written on: 04/04/2013 by jjroberts (1 review written)

bought a zafira engine they sent me a vectra engine that was faulty after 2 weeks of chasing them now they dont want to know dont return any calls never there or too busy to talk to you now im left with no car a engine that is faulty going to get trading standards to investigate them so anyone who has a complaint go straight to trading standards (read more)

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★☆☆☆☆

“waste of time and money ”

Written on: 20/03/2013

i bought a gear box from northcarspares not only was they rude,there service was poor i didn't receive my gear box even tho it was sent through fed ex, (lies) and have been told to stop ringing to try find out where my parts are i am having to seek legal advice to sort this matter out, Don't use this site they try and rip you off (read more)

Silvius's Comment

Written on: 26/03/2013

Hi everybody, I just contacted this company to buy a part for my van, they contacted me back swung that they have the part, but trying to sell me more parts that I need, anyway I have been agree with the price but the part never come to me, I tried to get to costumer service.. There is not such thing as nobody answer as you are asked to leave a short msg or to send an email in order for them to contact you back..I think I am going to seek legal advice too as there are 2 weeks since I have no answer nor many back from this company

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★★★★★

“great ”

Written on: 16/03/2013 by ianandskye01 (3 reviews written)

i needed a backbox for my mot so needed just a second hand one cheap and i searched net but couldnt find 1 with quick delivery so went to 247 spares i got some quotes and 1 came threw 3 days delivery so phoned them up and payed on my card and they sent out same day and received it next day quicker than i thought it was the right part and in very good condition top people (read more)

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★☆☆☆☆

“Avoid or pay high call charges!”

Written on: 16/03/2013

This company needs to be checked out by Trading Standards as there is no mention in its terms & conditions that users will be charged £1 per minute if they call the 070 numbers using a mobile. What makes me suspicious is that quite often when a "quote" is provided & you call to get further details, you are told "sorry, don't have that in stock" - so why quote? unless it is just to receive a percentage of the £1 per minute call charge! I simply wanted an ABS pump, but it took so many calls... (read more)

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★★★★★

“Fast and easy to use website, & got the parts...”

Written on: 14/03/2013

Fast and easy to use website, & got the parts delivered that I wanted in 3 days. Will be using again, by far the cheapest car parts on the market. (read more)

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★☆☆☆☆

“BE WARNED”

Written on: 12/03/2013

DONT EXPECT TO GET IN TOUCH WITH 247SPARES WHEN THINGS GO WRONG WITH SUPPLIERS AND DONT TRY AND RING THEM YOU WILL NEVER GET THROUGH AND IT WILL COST YOU.I USED ONE OF THEIR SUPPLIERS BICKFORD SPARES WHO TOLD ME THEY HAD THE REQD ITEM ,TOOK MONEY AND YOUVE GUESSED IT DIDNT HAVE THE ITEM AND I AM STILL WAITING FOR A REFUND (read more)

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★★★★★

“Filled out the online quote form looking for a new...”

Written on: 12/03/2013

Filled out the online quote form looking for a new exhaust box, and got a quote from Direct Auto Salvage for a 2nd hand one in decent condition for just over £20. Really cheap, will use again in future. (read more)

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★★★★★

“Don’t look at the bad reviews on here, 247 Spares is...”

Written on: 12/03/2013

Don’t look at the bad reviews on here, 247 Spares is a GREAT site! So my bumper got smashed in when visiting a friend up in Newcastle, and being a student I really didn’t want to have to fork out for a replacement. Had a look on the internet and I was a little worried about the reviews for 247 Spares, but gave it a whirl anyway. Got four quotes in half an hour, each one cheaper than the last and got my new bumper delivered two days after making the request! Only paid £21, quality! (read more)

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★★★★★

“Have used 247 Spares a number of times and I’ve...”

Written on: 12/03/2013

Have used 247 Spares a number of times and I’ve always been given decent quotes (read more)

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★☆☆☆☆

“JAP BIRMINGHAM B302JF”

Written on: 12/03/2013

Beware of this Company I purchased 4 Wheels & Tyres for my Toyota Landcruiser Colorado 4x4 and they sent Mitsibichi parts not what i ordered they sent me photo's of a Wheel Face & one of the Tyre Tread before I ordered I then paid £600 for them by Credit Card.When they arrived they were Stamped on the inner side of the Wheels Mitsibishi When I asked them to take them they tried always for me to keep them. I eventually had to send the parts back at my Cost when they arrived back... (read more)

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★☆☆☆☆

“NEVER USE THESE”

Written on: 06/03/2013

Thought i need to tell people NEVER to use this service for spare parts, trying to resolve issues over the phone will end up costing you POUNDS ON YOUR PHONE BILL , as you will be in a queue that keeps increasing the longer you are on it, also you can never get thro to the parts company that you get contacts from as every time i have tried the number/s do not ring, KEEP AWAY FROM THEM, YOU HAVE BEEN WARNED !!!!!!!!! (read more)

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★☆☆☆☆

“waste of time”

Written on: 01/03/2013

i used this site twice and both times i was messed about. the first company (can't remember the name) promised to deliver the engine i ordered the next day but didn't deliver. The second company (Bayliss Recovery) took my payment but again didn't deliver my engine. this left me in a mess because on confirmation of my engines delivery date i got my local garage to remove the old engine. No engine arrived. They promised it would be delivered the next day. No engine arrived again this went on... (read more)

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★☆☆☆☆

“dodgey 247”

Written on: 22/02/2013 by jpd1888

i didn't read these rewiews first but wish i had i need some parts for my car but 247 did'nt show them on the main menu so they said contact us if you dont see the parts you require to which i did i was in a que on the phone for 53 minutes at 10p a minute then i was cut off as the line went dead so i rang back like an idiot for a further 30 mins then i clicked this is a total rip off so stay away from this place like the plauge hope this helps other people in the future from being ripped off... (read more)

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★☆☆☆☆

“broken parts”

Written on: 22/02/2013

I have ordered 2 shock absorbers for my C5. They arrived very quickly but when I took the parts to the garage the technicians looked at them and neither of them was possible to use. They were damaged and also with incorrect thread sizes so possibly from another Citroen if Citroen at all. Sent them straight back but they tried to convince me that they haven't got them back yet. I track the parcel and it was delivered. Still they denied. Contacted Rotheram Depot to confirm and yes, they were... (read more)

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★☆☆☆☆

“Thank you decent citizens of planet earth!”

Written on: 22/02/2013 by davyk77

Nearly phoned about quote for reconditioned engine. Won't be following this one up. Thank you, and I hope you all get some satisfaction eventually. (read more)

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★☆☆☆☆

“Consider yourself sensible? Steer clear of these thieves.”

Written on: 06/02/2013 by MartynG (1 review written)

There was nothing I liked about this site. First you have to confirm a text that is sent to you without know its costing £1.50, and that for nothing. When I got an email with a quote for a car part I was supposed to call a number on the email. But being a little bit shrewd I did a google search on what looked like a mobile number only to realise it was a premium rate number. The warnings are they are trying to get pounds and pounds out of you using their number. Needless to say I didn't... (read more)

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★★★★★

“quick and easy to use”

Written on: 31/01/2013 by christinacee

Tried everywhere for a fan for my car and couldn't get one. I wish I came here in the first place. The calls are expensive to them but you'd probably spend that if not more ringing everywhere else. Was impressed with the fast delivery too. (read more)

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★☆☆☆☆

“What a rip off”

Written on: 30/01/2013

Sent me a gearbox (recon) no it was a con. Would not go into 1st gear and crunched trying to get 2nd. It was only cleaned not recon. rang them they said if I returned box I would get a refund. 40 phone calls later no refund.They are con men (read more)

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★☆☆☆☆

“DID NOT ARRIVE”

Written on: 28/01/2013

I payed for parts, and did'nt get them, waited and waited for amost an hour on the phone on my first call to them at my cost, and have tried to contact this mob every day for almost a month since. DONT GO ANY WHERE NEAR THEM, now that this is off my chest I feal much better. RATING. ZERO ZERO ZERO (read more)

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★★★★★

“This is a great site that my boss at my last garage...”

Written on: 22/01/2013

This is a great site that my boss at my last garage showed me. Tell it want you want and normally you can have the right part within days. Prices are OK and mostly the breakers on 247 do what they saty for good prices (read more)

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★★★★★

“247Spares sort me out with parts all the time. Yes its...”

Written on: 22/01/2013

247Spares sort me out with parts all the time. Yes its got phone call costs but nothing is free in this life (sadly) and it gives access to all the best breakers. I’d happily recommend it. (read more)

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★★★★★

“Got a wing mirror off this site…asked for quotes on...”

Written on: 22/01/2013

Got a wing mirror off this site…asked for quotes on Friday and got quotes within hours. Wing mirror arrived today and is now on the car – happy punter! (read more)

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★★★★★

“Cheapest Out there”

Written on: 18/01/2013

Definitely the cheapest place to get spare parts – have got parts for my Mk 2 Golf in the past and they aren’t always the easiest to find. 247 referred me to different breakers both times, and parts were delivered as promised. (read more)

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★★★★★

“Have used a number of times”

Written on: 18/01/2013

Have used 247 Spares on three separate occasions over the last 2 years and every time I got what I wanted. Calls are expensive but so far I can’t fault the service or the quality/price of my parts. (read more)

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★★★★★

“Happy”

Written on: 18/01/2013

Needed replacement break discs for my Corsa C and made a request through 247. The breaker called and said the part would be dispatched the next day – I received my break discs the following day. Happy customer. (read more)

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★☆☆☆☆

“Scam to make money by long waiting call times using...”

Written on: 17/01/2013

Avoid them. 29 minutes waiting as 1st in the queue. (read more)

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★☆☆☆☆

“Put me in touch with a Con artist ”

Written on: 13/01/2013

I Contacted 24/7 parts, left details of car part i wanted, i was then contacted by Fenland Breakers Commercial Road Cambs, who assured me they had the correct part for my car, i paid and received the wrong part, sent it back but never got a refund. Seem's this scam with Fenland Breakers has been going on for years, sends wrong part and do not refund your money, tried to contact 24/7 parts to inform them but can not get through to them. Beware of Fenland Breakers, owned by Councillor David... (read more)

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★☆☆☆☆

“AVOID!!! CON !!! UNCONTACTABLE!!!”

Written on: 12/01/2013 by dopie3 (1 review written)

So pi..ed off with 24/7 spares and NorthCarSpares.com or North West Car Spares Ltd. from Padiham Burnley. DO NOT TOUCH !!!! Need some serious legal action here for both 'companies'. think i'm the one to take it!! Worth NO STARS. (read more)

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★☆☆☆☆

“Lucky escape”

Written on: 07/01/2013

I tried calling them because I received a good quote that I wanted to follow up on, but the phone number they gave me didn't work. It seems that all of their suppliers have mobile phones begninning with 07034 71x xxx which seems more than a little fishy. I stayed on their phone queue for 46 minutes, 40 mins at top of the queue. The lucky escape is that I didn't already buy anything. I have submitted a complaint to www(dot)phonepayplus(dot)org(dot)uk. They are the regulator for premium... (read more)

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★☆☆☆☆

“THEY DONT EVEN DESERVE ONE STAR!”

Written on: 30/11/2012

i ordered gear linkage cables for a fiat ducato van at £45 i thought thats a good deal paid with debit card and a 48hr delivery time....6 weeks later no part numerous phone calls with excuse after excuse ended up asking for a refund and was told be in bank with in a few days 2 weeks later no refund!! ive giving up they obviously need the £45 more than me. this isnt a proper company and they have no experiance with cars or parts i suggest pay that little bit more and go to a real company... (read more)

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★☆☆☆☆

“Not happy”

Written on: 13/11/2012

I telephoned and was told 6 in fron of me. After 20 minutes I was told I was next call to be answered but still held on for a further 20 minutesa with constant messages saying I would be next call to be answered. I guessed after I had been on teh phone 20 minutes that teh call was not going to be answered any time soon and suspected it was a ploy to keep callers hanging on paying a premium rate. I could not wait any longer so had to ring off. I do not believe there was a real queue.. If... (read more)

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★★★☆☆

“unhapy customer”

Written on: 12/11/2012 by alancreswick (1 review written)

sirs, tried to contact you about a wrong part,was held on the phone for 1 hour 6 mins at a cost to you for about £6 and then when it got to my turn guess what i was cut of ...ive now been in contact with trading standards ,ref no 10799353..there was no way of contacting you you dont have a address to rite to..please respond to my review or request Review Centre to pass my details on to you. (read more)

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★☆☆☆☆

“Absolute Scam”

Written on: 07/11/2012

The dealers that are quoted are majority of fakes, and don't have the first notion about cars, and will try sell you parts without having the first notion if they even have it Also, i opted to not receive texts or phone calls, only emails, yet now I'm getting messages flat out, and there is no option on the website to unregister. Horrible Horrible Site! AVOID! Definitely flawed in comparison to parts gateway and other similar sites. (read more)

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★☆☆☆☆

“gear linkage”

Written on: 05/11/2012 by stevie79

AVOID AVOID AVOID ordered parts which was only to take 3 days delivery still nothing 4 weeks later excuse after excuse. will call bank now as i paid with debit card. (read more)

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★★★★★

“Best and simple way to Save money on car parts”

Written on: 15/10/2012 by james_BRM

i don't know why most of people having issue using this website, i think people who are tetchy are none sense or .... because this is your responsibility that whenever you buy anything you must read the details, check seller etc with full details and finally decide what you require and what you are going to buy and where you are going to buy, in that case you will never get trouble. As for me i uses this website several times and never ever had problem regarding using website or getting... (read more)

Martyng's Response to james_BRM's Review

Written on: 07/02/2013

You would have thought that any company worth it's salt would have some response to these appalling comments. Why don't they? I wonder.

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★☆☆☆☆

“Con artists plain and simple”

Written on: 12/10/2012 by BirtyDugger (1 review written)

The first thing I noticed was all the phone numbers they suggested I ring are 070... mobile numbers which are PREMIUM RATE. This lead me to do some research (which I should have done before contacting them!) and find lists of unhappy customers. Avoid like the plague (read more)

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★☆☆☆☆

“Do Not Use!”

Written on: 10/10/2012

Please do not use this company - totally uncontactable in the event of a problem. You have to complete a lengthy form only for a message to flash back that purchase date invalid - it wasn't. Took up a quote from Foreign Car Spares - took money despite part not being ready to despatch. After numerous phone calls they admitted they hadn't got an undamaged part to send and would refund ... still battling to get money back - never heard so many lies and excuses from very rude members of staff... (read more)

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★☆☆☆☆

“AVOID AVOID AVOID...THIEFS, also known as JUST PEUGEOT”

Written on: 09/10/2012

They never sent item, never issued refund. They have someone manning the phones literally to fish out the sales from the most likely hundred of complaints they receive every day. Called to follow up where my part was, always told 'It's on it's way', without them even asking my name or order details! If I enquired any further I was just told 'I'll call u back in an hour' of course they never did. The company also seem to have some connection with Just Peugeot, which have now ceased, so I... (read more)

Misscjay's Comment

Written on: 23/10/2012

I used that company "Just Peugeot Citroen Parts" never received my goods, got told it would be delivered within the next few days, five weeks later they sent the wrong part, I sent three letters asking for my money back and nothing, last one was a court order and still heard nothing.... Though I am starting to find out that because they never delivered a invoice I can't prove that the wrong goods was in fact the wrong goods despite the fact they took the money and a 1.1 engine doesn't exactly fit in a 1.4 so they are extremely crafty.
Also reported to watchdog but they pick and choose which story gets looked into and didn't pick this one!

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★☆☆☆☆

“wait for ever”

Written on: 09/10/2012 by WEMBURY1 (1 review written)

I tried to contact this firm to obtain a part. I started my call at 12.50 and was 6th in the queue. At 1.15 I was told that I was first in the queue so decided to hang on. By 1.40 I had still not been answered though I was assured by someone with an American accent that I was next. At 1.40, I gave up the struggle after I had noticed how much the call was costing me and I dread my phone bill, I am sure that this company makes a fortune from unsuspecting people like me who hope their... (read more)

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★☆☆☆☆

“Terrible service and no redress.”

Written on: 09/10/2012 by Mike407

I ordered a part for my Peugeot 206. They took the money from my credit card but did not deliver the part. When I rang back they kept promising delivery but it never came. They are unwilling to refund me my money and will not allow me speak with anyone in authority, just a receptionist with no ability to deal with my query. She kep telling me to email my query but they never answer my emails. Absolutely terrible service and nothing more than thiefs. (read more)

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★☆☆☆☆

“24/7 spares be warned! You will get ripped off ”

Written on: 30/09/2012

Wanted a rear axle for a peugeot contacted this company 24/7 spares they in turn contacted PC Refurbished Ltd, Blackburn, Lanc. They contacted me stating they had one in stock for £200 complete, transaction made will receive 3 days later. After 3 weeks countless phone calls to this company they sent a part that was total wrong, still trying to get money back, 24/7 uncontactable will be persueing other ways. Trading Standards Contacted and bank now chasing and if that fails i will not be... (read more)

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★☆☆☆☆

“Crooks”

Written on: 27/09/2012 by premchandravn (1 review written)

I requested a quote for fuel injectors for my Kia sorento, some one came back immediately, price £550 for 4, these were used ones, brand new ones costed me £425 for 4 of them. Biggest scam these people are, forget using this site, if there is a junk yard visit tem but do not use this site. (read more)

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★☆☆☆☆

“Why did I not check reviews on these ******* ****...”

Written on: 26/09/2012

This company is not rateable because it seems, going by all these reviews, to be at best incompetent and at worst a scam. But this site demands a rating so gave it one star. I ordered a Citroen C1 parcel shelf. Now I have a horrible feeling it is going to work like this. Ask for a spare part from 24/7 which has no email reply facility. They pass a 070 personal (untraceable) phone number to the customer of a possibly 'non-existent' supplier. Ker ching! Customer rings the supplier and a... (read more)

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★☆☆☆☆

“! DO NOT USE ! BE WARNED SCAM !”

Written on: 01/09/2012

ordered parts for my Nissan micra took money charged expensive phone calls after the 5th rime calling them arrived paid for mechanik and wrong part sent, this is after 2 weeks waiting when quoted next day delivery so im oit of pocket 80 quid and to be honest with you 8 wish id of done my research of this absolute f king company can't believe no 1 has shut them down yet ! Because it. Needs to be done ! Like all the rest I've been messed about and out of money and ive learnt my lesson DON'T... (read more)

Lilly29's Comment

Written on: 10/10/2012

Please contact Watchdog about this company, I have and we need some people power!

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★☆☆☆☆

“it is practising legal robbery...”

Written on: 31/08/2012

This company will leave you listening to a voice message for ages before either telling you nobody is available or to tell you it is closed...and still take your money for your time wasted. If this company closes at the end of a business day then their money making voice message service should close for business also, and not take money for providing nothing!!! This is, in my view an illegal act practising legally through the many purpose loop holes in the law. (read more)

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★☆☆☆☆

“New part was in worse condition than what I was replacing”

Written on: 31/08/2012 by cliveskie

Wish I'd read this review site before using 247. Ordered a replacement brake caliper for my MR2. I must admit it arrived within a day of ordering but when I inspected it, the caliper was covered in oil/dirt and more importantly, the piston/ slide and other bolts were seized solid and it was totally unusable. I contacted the supplier and they say they'll provide a full refund but I now have to search round for a proper replacement. Tried to complain to 247 but their website complaint system... (read more)

Lilly29's Response to cliveskie's Review

Written on: 10/10/2012

Please contact Watchdog about this company, I have and we need some people power!

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