Envirofone Reviews - www.envirofone.com

★★★★★
4.6 / 5
287
93.4% of users recommend this
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“Average service”

Written on: 06/02/2016 by ZachariahSerrano41 (1 review written)

Pos- Great that you can send in a phone without indicating whether it is faulty or not. In most other companies you can only choose either in excellent condition or faulty. Envirofone assesses the phone when they get it. Great approach. Neg- it took a month between posting out the phone and then receiving it. When phoning up to check, the only response was to declare this to the post office. A month later they finally received the phone. Frustrating and not great service. Neg - when they… Read Full Review

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“Phone price not good (:”

Written on: 28/01/2016

I was happy with the overall service just the price of my phone wasn't great I spent 15 pound on a screen protector but you did keep me in touch what you was doing so not bad thanks but I did think my phone was worth more because it was in very good condition… Read Full Review

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“Payment”

Written on: 24/01/2016 by ShaunWelsh (1 review written)

Now 24th January and not yet received my e-gift certificate promised to me twice by the 21st January ! Not happy… Read Full Review

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“Big reduction for minor wesr and tear”

Written on: 15/12/2015

I had used Envirofone twice before with no issues. This time they reduced their initial offer by £14.98 due to "minor wear and tear". The unit had been encased in a gel case with a screen saver from new. In my opinion it was in excellent condition. As I had spent circa £8.00 to insure the phone when despatched, to reject their offer would not have been cost effective. So if your handset is not as good as new the initial offer is a bit meaningless. Had the unit not worked or had the screen… Read Full Review

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“Good service, reasonable offer, slow payment ”

Written on: 09/12/2015 by WeeGee83 (1 review written)

Offered good price for phone but waiting for a BACS payment seemed to take forever, well it took 7 days, that plus the time it took for me to send the phone and for Envirophone to check this, it was nearly 2 weeks before I got my money!… Read Full Review

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“A little disappointed ”

Written on: 16/11/2015 by LilaDempsey (1 review written)

After receiving my pack which was the wrong one I had to call to receive the proper one, once you received the phone I think it takes a little to long for money transfer… Read Full Review

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“Expected more for my iPhone 6 plus”

Written on: 14/11/2015 by Jayda62 (1 review written)

Fantastic service with enviro phone but I expected more for my iPhone 6 Plus as I paid double for the phone. Better then other companies an selling it on eBay. Thanks again for recycling my phone, very pleased with how fast I got my money into my account, as well as how fast my phone package was delivered to me so I could send it to enviro phone… Read Full Review

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“OK but not perfect”

Written on: 03/11/2015 by DebB123 (1 review written)

I was very happy with the communication, speed, despatch of cheque. I was unhappy with an email that said my payment would be just over £20 less than promised on original quote. The explanation was that the phone was not on the specified network, which is completely wrong as I've not changed my network provider for more than 5 years. So the amount promised was not fulfilled despite the phone being immaculate in appearance and its functions… Read Full Review

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“Could be quicker”

Written on: 01/11/2015 by MaliaPorter435 (1 review written)

The speed of payment could be faster, it took a week and a half from the date the phone arrived with Envirophone… Read Full Review

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“Good £££ but slow getting the £££”

Written on: 26/10/2015 by dbMonaghan241 (1 review written)

Got a good price for the phone but took 10days to recieve the cheque… Read Full Review

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“A long time to proces”

Written on: 27/09/2015 by 300Wilson (1 review written)

Took a long time to process even when it said my parcel was delivered four days prior. Then a week again until the (very small) payment came through… Read Full Review

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“10 days after passing test for payment ”

Written on: 27/09/2015 by MaxwellMedina496 (1 review written)

I found that haven to wait 10 days after my phone passed test to get my payment was excessive and far to long to have to wait would only recommend if your not in a rush for your money… Read Full Review

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“Not the best”

Written on: 16/09/2015 by Corinne210 (1 review written)

Easy to use website, easy to understand instructions, what's not good is the feed back. Nothing wrong with my phone yet told there was and guess what £40 less on offer, BUT you think ok what's wrong with it!! Well you don't get feed back or told anything all you get is are you taking the offer, as I could not be bothered took the voucher but will not use again or recommend. … Read Full Review

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“Could have been better”

Written on: 08/08/2015 by Jayce1982 (1 review written)

The phone that i am writing this about was sent for recycling. I recieved an email saying that it had been rejected this was very confusing as another one came theough aaying o had been accepted… Read Full Review

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“Average”

Written on: 26/07/2015

I used envirofone to sell 4 phones. I chose them as although they didn't offer the highest amount for the phones, they were the biggest payer out of the big names of phone recyclers which gave me a bit of peace of mind. Disappointed that it takes a week for the cleared funds to reach your bank account in this day and age. It's not clear on the website that this is the case which perhaps should be addressed. My biggest frustration is that 2 phones were reduced in value for very minor cosmetic… Read Full Review

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“Slow payment process ”

Written on: 16/07/2015 by JuliusHickey (1 review written)

Easy to sell, fair prices, fast testing. Very slow payout… Read Full Review

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“Can get more money elsewhere”

Written on: 10/07/2015

The overall service provided is indeed very good and a swift process. However, it may have been a bit too swift for me. After agreeing to sell, and then sending my mobile in to envirofone, (they send all the necessary equipment very quickly to you and its very easy to package and send off your phone), I realised that because I had the original box and accessories I could have actually obtained more money elsewhere by selling the whole lot as a bundle, instead of just the phone. My own mistake… Read Full Review

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“Don't know why you have changed payment from same day...”

Written on: 30/06/2015 by Careyum110 (1 review written)

Don't know why you have changed payment from same day to nearly a week .. Next time I have something to sell will look for someone who pays straight away .. There are some have checked… Read Full Review

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“Slightly ripped off”

Written on: 24/04/2015 by Dolan1990 (1 review written)

Price when I sent my phone off was £48 - when the phone arrived they offered me £38 due to 'significant cosmetic wear and tear'. Now, this may be subjective, but my phone did not have significant cosmetic wear and tear. Difficult to recommend this company - perhaps they should put some example photos of what they deem to be 'significant' on their website?… Read Full Review

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“Less than I thought”

Written on: 19/02/2015 by HowardMurray65 (1 review written)

I was originally told I would get £22 but if I unlocked phone I would get another £50 but I was only given £43. It cost me £20 to unlock phone so really only got £23 for my phone. Process and website really user friendly but left really disappointed in the end… Read Full Review

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