Envirofone Reviews - www.envirofone.com

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4.6 / 5
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“It's good if you need the money.”

Written on: 01/10/2014

The price for my phone seemed very low, but when I realised that they could recycle the cheapesed Samsung there is, I felt more confident with them… Read Full Review

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“long wait for money..”

Written on: 22/09/2014 by NoelCurtis459 (1 review written)

Wasnt advertised how long i had to wait for money transfer. Not impressed… Read Full Review

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“Took to long to send payment ”

Written on: 07/09/2014 by szHansen449 (1 review written)

It took to long for payment to reach me… Read Full Review

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“poor communication! ”

Written on: 05/09/2014 by kayjay56 (1 review written)

After sending my phone and it being received by envirophone as stated by royal mail I was advised through phone call that it would take two days to be delivered, after four days the phone had still not been received, another phone call was made where I was informed by the staff member that they would look into the delay only to receive an email the day after asking if I had sent my phone or not?! Finally after nearly three week my phone was received and payment was made! All seems that staff… Read Full Review

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“Still waiting!”

Written on: 28/08/2014 by Jyemm (1 review written)

I am still waiting for my payment! £180 quoted and only received £45 despite being advised over the telephone there was a technical error which had been resolved ?? Where is the balance of my payment?… Read Full Review

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“Disappointing mobile recycling”

Written on: 26/08/2014 by ggBolton311 (1 review written)

I was very disappointed with the price I received for my phones.According to envirofone all three phones had issues! They left my home in perfect working order and almost perfect condition. They are supposed to have arrived with two cracked screens and one water damaged!! I had little alternative but to accept this but I won't sell phones this way in future. … Read Full Review

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“Rather poor and somewhat untrustworthy!!”

Written on: 26/08/2014 by SJ2310 (1 review written)

Sent my phone with absolutely no issues or anything wrong with it at all. When Envirofone test it somehow has a problem. After I complain it apparently has a different fault but they will still honour my original price. Whilst I am pleased I got my full value I find it a little strange that had I not complained I would have received less money. It is has certainly made me question whether I would use Envirofone again in the future… Read Full Review

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“disappointing of late”

Written on: 15/08/2014 by jqCox43 (1 review written)

I have sold 2 items recently through Envirofone and both have been flagged with mysterious faults that didn't exist when I sent the items off. As a result both ended up with reduced valuations ... not the experience from a year or two ago. Really disappointed of late… Read Full Review

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“Poor service ”

Written on: 14/08/2014 by AzulAlexander (1 review written)

The service was very slow and the money did not get sent to my account quickly as they took a long time to process everything, they were also not clear on the website if a small crack on the corner of the screen classified it as damaged and would result in such a large deduction in price… Read Full Review

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“was not good where i could not get the help ”

Written on: 14/08/2014 by KennyWarner89 (1 review written)

I ardently clicked on accepted my offer which I did not want I wrote an email explaning I clicked the wrong button and lost my phone for the cash which I didn't want the cash but they sent me an email back telling me that there was nothing that they could do about this as it has already been sent of for re use now. but other than that I've not had a problem with them just a shame I lost my Samsung galaxy s4 which im going to have to pay out for a new one now… Read Full Review

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“Finds faults that don't exist.”

Written on: 13/08/2014 by 380Sanders (1 review written)

The speed of service offered by envirophone was great from my initial enquiry. However I sent off my fully working iphone 4s and was then tolt phone tested as faulty and I would receive more than £30 less than the original quote due to 'water damage in the headphone port.' I had simply upgraded to a newer iphone as my contract was up and the handset previously worked with no problems at all. It had been looked after well and had no damage at all to it so I simply think they were conning me out… Read Full Review

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“Envirofone service found to be very inflexible”

Written on: 12/08/2014 by Coxpo414 (1 review written)

I thought my phone was broken as it would not connect to a network. I therefore decided to try my luck by selling it to Envirofone as a broken phone. Surprisingly, it was found that my phone had been reported by T-mobile (not my network) as stolen in error. Despite sending through the phone purchase documentation as proof of ownership, I was informed that the phone would be disposed of if the problem was not rectified by me in 28 days. I found response times to my queries to have the phone… Read Full Review

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“Short changed again. ”

Written on: 12/08/2014 by Preston133 (1 review written)

This was the very last time I will use envirophone. This was the second time they knocked money off of a phone, this time 25%. They said it had a water damaged port, this phone had never been dropped, let alone in water. As I say, NEVER AGAIN… Read Full Review

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“Didn't get the value I was promised”

Written on: 12/08/2014 by Watson177 (1 review written)

I sent in my iPhone 4s and the value for any network at that time was £115. I was informed it was faulty with water damage and was on the wrong network so I cancelled the sale. You retested it and it came back fine and said I would get the full amount and then emailed me to offer me £90. I rang again and after several calls you said that as I was on ee the value was £90. I feel I was mislead on what I would get and the whole process took far too long!… Read Full Review

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“Could have been better ”

Written on: 12/08/2014 by daviesl1 (1 review written)

I didn't get anywhere near the amount of money originally promised. Was glad to get rid of the old phones and make space though and it is good that the phones are being recycled though. I was a little concerned also that 2 of my phones were received within 2 days and the remaining 4 weren't received by you until the following week. I suppose that is partly due to the postal service however. It was good that I was informed of this in advance as it would have created some confusion when I… Read Full Review

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“Envirofortnight”

Written on: 12/08/2014 by richt68 (1 review written)

I have used Envirofone in the past and had great service. This is why I decided to use them again. Unfortunately this time the service was poor and far to slow, taking over a fortnight to process and make payment to me. Poor!… Read Full Review

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“Not very impressive!”

Written on: 12/08/2014 by phMartin62 (1 review written)

Sent in three IPhone 4's having been offered a good price online. Upon receipt two were immediately upgraded on price!! The third was still 'locked' to an apple account!! Un-locked it as instructed only to be told the phone was damaged by both water and screen cracked....... Price now £86 lower :-( Didn't trust the inspection so declined the laughable offer price of some £8. Not impressed. … Read Full Review

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“Total rip off's!”

Written on: 08/07/2014 by missjamielou (2 reviews written)

I recently decided to sell my Samsung Galaxy S3. It was in really good condition, worked absolutely perfectly, I just decided with my skinny hands I preferred a smaller phone so got myself an S4 mini which then left me with selling the phone. I did try and shift it on buy sell groups on facebook but people just wanted it for nothing so I gave up on that and thought I'd give Envirofone a go after seeing an advert about how they pay good money for broken OR fixed phones. Anyway I was dubious… Read Full Review

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“terrible”

Written on: 09/06/2014 by rgrfletch (1 review written)

was a small crack no bigger than a cm on bomttom of phone not even on the screen which could be fixed for roughly £5 but yet they drop there offer by over 125 pound complete robbery!… Read Full Review

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“Slow slow payment”

Written on: 17/03/2014 by agadoo2 (1 review written)

I sent of my phone 10th March and they didn't receive it until 5 days later then they have just told me my payment will take over a week to go in my bank. Why so slow payment in this day and age? Im happy with the price but next time i will be using somewhere faster… Read Full Review

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