Envirofone Reviews - www.envirofone.com

★★★★★
4.6 / 5
355
93% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Envirofone - www.envirofone.com - Ask a question now

Media Gallery for Envirofone - www.envirofone.com

Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com
Envirofone - www.envirofone.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Late payment”

Written on: 03/05/2016 by Joooooooooooanne (1 review written)

Envelop came quickly but the processing took a while then I received an email saying when I'd receive my payment but it was FOUR days late!… Read Full Review

Visit envirofone.com
Report this review

“Horrible”

Written on: 30/04/2016 by 82krob (1 review written)

I sent my phone last week, Yesterday I received and email advising me that my iPhone 6 was faulty and they would only pay me £28 - I was using this up to the day I sent it!! in extra bubble wrap!! I get that its a risk and that's fine but my choice would be to have the phone sent back to me. The only problem being is they give you a few days to agree or not and this happens to be a weekend/bank holiday + the web site does not appear to be working??? So I cant decline. Unfortunately I work in… Read Full Review

Visit envirofone.com
Report this review

“Worst Sales Process Ever”

Written on: 27/04/2016 by lisajs80 (1 review written)

Tried to sell numerous mobile phones only to find that I am still waiting for the money to arrive as twice now the cheques have been made out incorrectly. Now are 4 weeks of chasing I am being told I need to supply them with an invoice. Absolutely shocking services why this has only come to light now I have no clue. Complete nightmare from start to finish. I would never use this company again… Read Full Review

Visit envirofone.com
Report this review

“Regularly find a fault with your phone”

Written on: 11/03/2016 by Williams180 (1 review written)

Had 6 x phones to sell. First of all only sent me two envelopes, after I requested 4 x more, only sent me one more. Of the 3 x iPhones I actually managed to send them one apparently had "water damage" - though I don't recall any water getting on/into it - and in any case it was working absolutely perfectly. Another had "screw missing". A TINY screw - but Envirophone wanted to reduce the cost by nearly £15. The third went through okay. So, in my experience, they didn't send the correct… Read Full Review

Visit envirofone.com
Report this review

“awful”

Written on: 16/02/2016 by customer.1_angry (1 review written)

False advertisement, do not use this site as they are robbing you for your money!!… Read Full Review

Visit envirofone.com
Report this review

“Do not use Envirofine”

Written on: 30/01/2016

Send my used phone in full working order and was offered 46 pound then receive an email offering me 26 as the phone has wear and tear. The phone was in excellent condition yes you could see it was used and had wear but I'm not selling a new phone. I've always used o2 and this messing around wasn't worth the extra £7 do not use these people it's a complete scheme Absolutely disgusted hate peopke trying to rip me off. … Read Full Review

Visit envirofone.com
Report this review

“Lied about my iPhone's condition.”

Written on: 05/12/2015 by katetowsey (1 review written)

Envirofone received a perfect iPhone 5C from me. I received an email to say that the screen was cracked and I would therefore only receive half the quoted price for the phone. I luckily asked for the phone to be returned to me, and it arrived back in perfect condition, which is at least something. I can only think you're in the business of cheating people out of money. I've now sold the phone to Mazuma's for twice the amount you offered me. I phoned Envirofone to complain. The guy on the… Read Full Review

Visit envirofone.com

Shezzy32112's Response to katetowsey's Review

Written on: 12/01/2016

Hi,

I got an email from them today saying my phone is cracked too! And I sent it off in perfect condition. I am so angry! I just wanted to ask, when you received your phone back, was it in the condition you sent it off for? And did they send it via tracked postage? They are a horrible company to do business with. I'm really upset

Reply to this comment

Katetowsey's reply to Shezzy32112's Comment

Written on: 13/01/2016

Hello, I asked Envirophone to send my phone back, which they did. I'm not sure if it was tracked or not. At any rate, it was in perfect condition when it arrived. I sold it for £88 to Mazuma (Argos vouchers) without hassle. I phoned Envirophone to complain, and they said they'd phone me back in 15 minutes. I'm still waiting.

Reply to this comment
Report this review Read 2 Comments

“failed to respond to emails, failed to send out...”

Written on: 25/11/2015 by Brandonv452 (1 review written)

failed to respond to emails, failed to send out welcome pack until it was impossible to get the quoted price. Reporting the company to trading standards… Read Full Review

Visit envirofone.com
Report this review

“EmvirophoNe Artists ”

Written on: 20/11/2015 by ReubenNash348 (1 review written)

The heading says it all really. Enviro phone offer you a great price but you don't get it because they come up up with every reason why your phone does not come upto standard. None of this is told to you in advance. Won't deal with them again a really big mistake. What is laughable is when they tell you you have another email address and you know you don't ......how sad is that eh Anyway make your own minds up.............good luck you'll need it… Read Full Review

Visit envirofone.com
Report this review

“Knocking off 20% of stated sell price ”

Written on: 19/10/2015 by Terry435 (1 review written)

Very disappointed in the service, sent my mobile in A1 condition and fully working. The testing provided stated it as faulty due to minor cosmetic wear and tear. Firstly this is not faulty and falls within the criteria of 'working condition'; secondly my phone was always in a case, therefore it had no cosmetic damage. This just seems like a something to knock off a considerable percentage of the stated price, in order to beat competitors. I am awaiting a response for them to validate their… Read Full Review

Visit envirofone.com
Report this review

“Downgraded with no recourse”

Written on: 18/10/2015 by Sb247 (1 review written)

One of my phone's was downgraded due to a 'broken back', however I had proof (date stamped photograph) of the phone before sending in Envirofone's packaging. No choice but to accept, as what would I do with a broken phone?! Ridiculous as it was their packaging which clearly isn't protective enough. Have sold iPads and iPhones through O2 before without a problem - would definitely suggest them over Environfone!… Read Full Review

Visit envirofone.com
Report this review

“Poor Customer Service and Mistruths”

Written on: 24/09/2015 by DBH357 (1 review written)

I am disgusted and dissapointed at the way the whole process has been. And I still do not have my payment after 5 weeks!! There web page promises a lot but delivers nothing. I sent my phones with proof of posting on 9th September - they claim they only recieved them on 16th informed me it would take 7 days to process payment (not what they claim on their site)paid it into the wrong bank a account and then after numerous calls stated it was my fault and if they couldn't retrieve the money I… Read Full Review

Visit envirofone.com
Report this review

“AVOID AT ALL COSTS”

Written on: 04/06/2015 by Angryclient99 (1 review written)

AVOID AVOID AVOID I recently sent a Samsung Galaxy s3 smartphone to this company which I bought late last year. I didn't get on with it so sold it to Envirophone due to good reviews for that company, having firstly take a number of images to prove it was in perfect condition and securely wrapped. A number of days later I was shocked to get an email saying they were taking over £12 off the agreed price as it the chassis was cracked around the charging point , when I queried this they sent an… Read Full Review

Visit envirofone.com
Report this review

“Rip Off merchants - Beware”

Written on: 22/05/2015 by Cook191569 (1 review written)

I wish that I had read these reviews before sending my S4 off to Envirofone. The package arrived promptly and I decided to bubble wrap it for extra security and peace of mind. well almost 6 days after having sent it off they contacted me to say that they had found 3 cracks on the chassis. When I sent this to them it was in PERFECT order and did not have any cracks on the chassis. I challenged this and again they came back that it had cracks and a revised offer over £25 less was offered… Read Full Review

Visit envirofone.com
Report this review

“Breach of contract”

Written on: 20/05/2015

I had an offer for my phone, I then received an email reducing the offer due to wear and tear. I rejected the reduced offer and asked for return of my phone in accordance with the promise on the website to return a phone if a revised offer was unacceptable. I then received another email saying in view of the cost of returning the phone the original offer was reinstated. I went back AT ONCE to say I still wanted the phone back as agreed as I had now promised it to my granddaughter. I was… Read Full Review

Visit envirofone.com
Report this review

“Went on the internet where envirophone offered £90...”

Written on: 16/05/2015 by 491Salazar (1 review written)

Went on the internet where envirophone offered £90 for my S4. Sent them the phone in good full working order and in excellent condition. Suddenly it has a "fault" on the phone, so they are now offering £9. I don't think so envirophone. If you're thinking of selling to them DON'T. Do yourself a favour and put it on Ebay. You will get more than they offer anyway. Hope this saves some people from making a huge mistake… Read Full Review

Visit envirofone.com
Report this review

“Decidedly iffy company...”

Written on: 04/05/2015 by emHenderson471 (1 review written)

Agreed to sell them my old iPhone 4S...Packaging arrived quickly and I sent back the same day..then kept getting reminders that I hadn't posted..followed by email that it had arrived at 07.43 on a Sunday morning and that the back was damaged...!It wasn't when it left me..! Surprise surprise the value had apparently halved....it took me several days to get the phone back and I sold it on Ebay for more than they offered me originally let alone the reduced price.. I doubt that they ever pay a fair… Read Full Review

Visit envirofone.com
Report this review

“rip off”

Written on: 28/04/2015 by suewoodbury (1 review written)

i sent my phone to envirophone with an offer of £177 having been offered £175 from o2, it appeared to have then developed a fault ! ,so they have nopw paid me just over £8 .this phone was in pristine condition i had been very precious about it . they sent me an E-mail with this offer and gave me three days to respond( frankly not enough time to deal with these things especially over a weekend ), but i had been away for the weekend with no internet access i also check my e-mails in the… Read Full Review

Visit envirofone.com
Report this review

“Poor very Poor”

Written on: 25/04/2015 by ZayneKane201 (1 review written)

So 4 weeks and 3 days from getting their hands on my phone to actually paying me, then they decided that the phone had cosmetic damage and knock £29.70 off the price, the phone was 3 months old and I even bought a new back cover from Samsung because one of the letters had fallen off and I didn't want them making excuses but they still did. I knew I should of used other for the sake of the extra £5 they offered it the first place, cant say I'll be using again in a hurry. Be aware but its your… Read Full Review

Visit envirofone.com
Report this review

“terriable service ”

Written on: 25/03/2015 by TylerAllen (2 reviews written)

I sent off my lg g3 to these idiots which had very very minimal damage and after a very long wait I received an email saying they can only offer £15 (original price £150.05) ARE YOU JOKING!!! I told them to send it back and shove there offer somewhere else… Read Full Review

Visit envirofone.com
Report this review
overview
envirofone.com