Envirofone Reviews - www.envirofone.com

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343
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“AVOID AT ALL COSTS”

Written on: 04/06/2015 by Angryclient99 (1 review written)

AVOID AVOID AVOID I recently sent a Samsung Galaxy s3 smartphone to this company which I bought late last year. I didn't get on with it so sold it to Envirophone due to good reviews for that company, having firstly take a number of images to prove it was in perfect condition and securely wrapped. A number of days later I was shocked to get an email saying they were taking over £12 off the agreed price as it the chassis was cracked around the charging point , when I queried this they sent an… Read Full Review

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“Rip Off merchants - Beware”

Written on: 22/05/2015 by Cook191569 (1 review written)

I wish that I had read these reviews before sending my S4 off to Envirofone. The package arrived promptly and I decided to bubble wrap it for extra security and peace of mind. well almost 6 days after having sent it off they contacted me to say that they had found 3 cracks on the chassis. When I sent this to them it was in PERFECT order and did not have any cracks on the chassis. I challenged this and again they came back that it had cracks and a revised offer over £25 less was offered… Read Full Review

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“Breach of contract”

Written on: 20/05/2015

I had an offer for my phone, I then received an email reducing the offer due to wear and tear. I rejected the reduced offer and asked for return of my phone in accordance with the promise on the website to return a phone if a revised offer was unacceptable. I then received another email saying in view of the cost of returning the phone the original offer was reinstated. I went back AT ONCE to say I still wanted the phone back as agreed as I had now promised it to my granddaughter. I was… Read Full Review

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“Went on the internet where envirophone offered £90...”

Written on: 16/05/2015 by 491Salazar (1 review written)

Went on the internet where envirophone offered £90 for my S4. Sent them the phone in good full working order and in excellent condition. Suddenly it has a "fault" on the phone, so they are now offering £9. I don't think so envirophone. If you're thinking of selling to them DON'T. Do yourself a favour and put it on Ebay. You will get more than they offer anyway. Hope this saves some people from making a huge mistake… Read Full Review

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“Decidedly iffy company...”

Written on: 04/05/2015 by emHenderson471 (1 review written)

Agreed to sell them my old iPhone 4S...Packaging arrived quickly and I sent back the same day..then kept getting reminders that I hadn't posted..followed by email that it had arrived at 07.43 on a Sunday morning and that the back was damaged...!It wasn't when it left me..! Surprise surprise the value had apparently halved....it took me several days to get the phone back and I sold it on Ebay for more than they offered me originally let alone the reduced price.. I doubt that they ever pay a fair… Read Full Review

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“rip off”

Written on: 28/04/2015 by suewoodbury (1 review written)

i sent my phone to envirophone with an offer of £177 having been offered £175 from o2, it appeared to have then developed a fault ! ,so they have nopw paid me just over £8 .this phone was in pristine condition i had been very precious about it . they sent me an E-mail with this offer and gave me three days to respond( frankly not enough time to deal with these things especially over a weekend ), but i had been away for the weekend with no internet access i also check my e-mails in the… Read Full Review

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“Poor very Poor”

Written on: 25/04/2015 by ZayneKane201 (1 review written)

So 4 weeks and 3 days from getting their hands on my phone to actually paying me, then they decided that the phone had cosmetic damage and knock £29.70 off the price, the phone was 3 months old and I even bought a new back cover from Samsung because one of the letters had fallen off and I didn't want them making excuses but they still did. I knew I should of used other for the sake of the extra £5 they offered it the first place, cant say I'll be using again in a hurry. Be aware but its your… Read Full Review

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“terriable service ”

Written on: 25/03/2015 by TylerAllen (2 reviews written)

I sent off my lg g3 to these idiots which had very very minimal damage and after a very long wait I received an email saying they can only offer £15 (original price £150.05) ARE YOU JOKING!!! I told them to send it back and shove there offer somewhere else… Read Full Review

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“Worst service”

Written on: 21/03/2015 by Lillianna160 (1 review written)

I sent my iPhone 6 through offer good money but have to wait a week for my money, even on the email it says fast payments with other they done same day payments :/ when you click on the fast payments sign it goes straight on to about us and then nothing about fast payments ain't that fake advertising? So people please think fast if your in no rush for your money… Read Full Review

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“Money not received ”

Written on: 18/02/2015 by wa2015 (1 review written)

After 2 weeks wait for the money and 1 month since the phone was sent to envirophone still nothing...terrible… Read Full Review

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“Sharks”

Written on: 14/02/2015 by Brynn303 (1 review written)

I sent them a perfect iphone 4s. They said that it was damaged & offered me £15! I asked for it back & sent it to MAZUMA & they have paid me £80 for it… Read Full Review

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“Never Again!”

Written on: 29/01/2015 by Dunlapid6 (1 review written)

I sent 2 phones, u was told that one was only worth half the value as water damaged, it was not water damaged at all, I asked for it to be returned and it was it was all smashed, enviro phone blame the post, the post office blame poor packaging and I'm left with no money and a smashed phone!!… Read Full Review

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“Terrible Customer Service”

Written on: 23/01/2015 by Jenkins175 (1 review written)

Agreed a price and then sent me a cheque for half the value!!!… Read Full Review

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“very disappointing”

Written on: 18/01/2015 by GrahamH15 (1 review written)

Price quoted for the phone was not the amount i eventually received, this was after the harassing emails as to why the phone had not been sent back to them,it took nearly 2 weeks to receive the packaging to return the phone… Read Full Review

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“Rubbish”

Written on: 14/01/2015 by Zedz9 (1 review written)

Took too long to process the whole thing… Read Full Review

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“I sold my phone and then when they checked it they...”

Written on: 04/01/2015 by KylanFitzsimmons (1 review written)

I sold my phone and then when they checked it they said there was a problem with the screen and therefore offered me a third of the original price agreed. I got the phone back and sold it to another online firm who have me the full price saying there was nothing wrong with the screen… Read Full Review

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“Please don't send your phone to these jokers!!”

Written on: 24/12/2014 by williesyme (1 review written)

Received a quote of £91 for my Samsung Note 2 in tip top condition. Sent my phone away and about a week later got an email saying that there was a fault : LCD burn-in fault. Now they were offering me £9.10 for the phone!! Went on the internet and lo and behold there's pages full saying Envirofone LCD burn-in failure! Asked for my phone to be returned and when I received it there's no LCD burn-in!! These jokers just try to get you to accept the low offer!! Least I got my phone back. Will be… Read Full Review

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“Not good at all”

Written on: 18/12/2014 by Bexisme (1 review written)

Took a week to get letter and posting items recived two emails and texts asking if I'd changed my mind haven't even recived letter. Then I had to pay to send it back to you at my cost Item was then tested then took a week and a half till the money was In my bank. If I had known how long it was to take I could have sold it elsewhere and not been out of pocket as well… Read Full Review

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“offered nothing for a smashed screen. ”

Written on: 11/12/2014 by supertrev1984 (1 review written)

They said I would get 50% for a damaged phone. The screen was smashed and they offered £0 and never returned my phone… Read Full Review

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“Ripped off”

Written on: 28/11/2014 by Alfred124 (1 review written)

2 phones were sent in a Samsung S2 and iphone 5, got the correct money for S2, but instead of the £110 for the iphone only got £33 due to "water damage" and cracked screen.Unfortunately I was overseas at the time didn't get chance to respond to email, therefore was paid minimum amount without chance of getting phone back or contesting the claim.Really feel cheated, ripped off and taken for a ride.On other occasions we have been paid correct, just not on the latest phone and will NOT be using… Read Full Review

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