Envirofone Reviews - www.envirofone.com

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4.6 / 5
337
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“Poor very Poor”

Written on: 25/04/2015 by ZayneKane201 (1 review written)

So 4 weeks and 3 days from getting their hands on my phone to actually paying me, then they decided that the phone had cosmetic damage and knock £29.70 off the price, the phone was 3 months old and I even bought a new back cover from Samsung because one of the letters had fallen off and I didn't want them making excuses but they still did. I knew I should of used other for the sake of the extra £5 they offered it the first place, cant say I'll be using again in a hurry. Be aware but its your… Read Full Review

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“terriable service ”

Written on: 25/03/2015 by TylerAllen (2 reviews written)

I sent off my lg g3 to these idiots which had very very minimal damage and after a very long wait I received an email saying they can only offer £15 (original price £150.05) ARE YOU JOKING!!! I told them to send it back and shove there offer somewhere else… Read Full Review

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“Worst service”

Written on: 21/03/2015 by Lillianna160 (1 review written)

I sent my iPhone 6 through offer good money but have to wait a week for my money, even on the email it says fast payments with other they done same day payments :/ when you click on the fast payments sign it goes straight on to about us and then nothing about fast payments ain't that fake advertising? So people please think fast if your in no rush for your money… Read Full Review

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“Money not received ”

Written on: 18/02/2015 by wa2015 (1 review written)

After 2 weeks wait for the money and 1 month since the phone was sent to envirophone still nothing...terrible… Read Full Review

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“Sharks”

Written on: 14/02/2015 by Brynn303 (1 review written)

I sent them a perfect iphone 4s. They said that it was damaged & offered me £15! I asked for it back & sent it to MAZUMA & they have paid me £80 for it… Read Full Review

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“Never Again!”

Written on: 29/01/2015 by Dunlapid6 (1 review written)

I sent 2 phones, u was told that one was only worth half the value as water damaged, it was not water damaged at all, I asked for it to be returned and it was it was all smashed, enviro phone blame the post, the post office blame poor packaging and I'm left with no money and a smashed phone!!… Read Full Review

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“Terrible Customer Service”

Written on: 23/01/2015 by Jenkins175 (1 review written)

Agreed a price and then sent me a cheque for half the value!!!… Read Full Review

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“very disappointing”

Written on: 18/01/2015 by GrahamH15 (1 review written)

Price quoted for the phone was not the amount i eventually received, this was after the harassing emails as to why the phone had not been sent back to them,it took nearly 2 weeks to receive the packaging to return the phone… Read Full Review

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“Rubbish”

Written on: 14/01/2015 by Zedz9 (1 review written)

Took too long to process the whole thing… Read Full Review

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“I sold my phone and then when they checked it they...”

Written on: 04/01/2015 by KylanFitzsimmons (1 review written)

I sold my phone and then when they checked it they said there was a problem with the screen and therefore offered me a third of the original price agreed. I got the phone back and sold it to another online firm who have me the full price saying there was nothing wrong with the screen… Read Full Review

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“Please don't send your phone to these jokers!!”

Written on: 24/12/2014 by williesyme (1 review written)

Received a quote of £91 for my Samsung Note 2 in tip top condition. Sent my phone away and about a week later got an email saying that there was a fault : LCD burn-in fault. Now they were offering me £9.10 for the phone!! Went on the internet and lo and behold there's pages full saying Envirofone LCD burn-in failure! Asked for my phone to be returned and when I received it there's no LCD burn-in!! These jokers just try to get you to accept the low offer!! Least I got my phone back. Will be… Read Full Review

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“Not good at all”

Written on: 18/12/2014 by Bexisme (1 review written)

Took a week to get letter and posting items recived two emails and texts asking if I'd changed my mind haven't even recived letter. Then I had to pay to send it back to you at my cost Item was then tested then took a week and a half till the money was In my bank. If I had known how long it was to take I could have sold it elsewhere and not been out of pocket as well… Read Full Review

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“offered nothing for a smashed screen. ”

Written on: 11/12/2014 by supertrev1984 (1 review written)

They said I would get 50% for a damaged phone. The screen was smashed and they offered £0 and never returned my phone… Read Full Review

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“Ripped off”

Written on: 28/11/2014 by Alfred124 (1 review written)

2 phones were sent in a Samsung S2 and iphone 5, got the correct money for S2, but instead of the £110 for the iphone only got £33 due to "water damage" and cracked screen.Unfortunately I was overseas at the time didn't get chance to respond to email, therefore was paid minimum amount without chance of getting phone back or contesting the claim.Really feel cheated, ripped off and taken for a ride.On other occasions we have been paid correct, just not on the latest phone and will NOT be using… Read Full Review

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“Never sell a faulty phone to Envirofone!”

Written on: 20/11/2014 by DarwinShort192 (1 review written)

Tried to sell my iPhone 5 to Envirofone. Price for a fully working one was £120. As my one was faulty (charging port had gone) I expected about 60-80 as was in perfect codition. However was offered £8! Quite a jump from 120. Asked for it to be re evaluated was offered 8.50. What an insult. Was told won't power on useless to us. They may as well advertise working phones only if faulty we'll offer you next to nothing. Only pro they sent my phone back within 3 days. Sold it onto an independent… Read Full Review

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“Worst place to send your phone sent a brand new...”

Written on: 15/11/2014 by Watson493 (1 review written)

Worst place to send your phone sent a brand new Samsung galaxy s4 got offered good amount of money then a few days later got told the speaker was messed up which I know for a fact it wasn't got the phone back today and the speaker is messed up completely confused to how this could happen people do not use this site it's a load of bull… Read Full Review

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“Shockingly poor service”

Written on: 25/10/2014 by DemarionMeadows (1 review written)

Poor processes and no customer service I would. It recommend them at all!… Read Full Review

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“very poor and did not get initial agreed price”

Written on: 17/10/2014 by qpDugan208 (1 review written)

not happy with envirofone. sent a perfectly good samsung on agreed price of £20.09. looked on account and price then dropped to£10.10 although price on website £15.04. called them to ask and within 30 minutes was told by a customer service person a cheque was being sent for £7.99. what a rip off sooner give the fone away and will send the proceeds to a charity. needless to say wont be using them again… Read Full Review

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“Poor service has left me out of pocket”

Written on: 06/10/2014 by CharlieMellor (1 review written)

Offered a good price, I sent my phone to envirofone, with lots of extra packing to ensure it arrived safely, only to receive an email saying the screen was cracked. I asked for photo evidence as it had been fine when I posted it and they said they'd retest it, but came back with the same result. I insisted that the phone was fine when I sent it and they insisted it was absolutely not caused by any of their staff members, so it must have been Royal Mail. Royal Mail said fine, but we need the… Read Full Review

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“Admin error paid into wrong bank account”

Written on: 30/09/2014 by Bellaq29 (1 review written)

I have sent two phones into be sold gave details and ime numbers for each. Have a sales reference for each and posted them back individually with sales reference clearly marked on them. I now find out they have processed the wrong phone under the wrong sales reference and paid the funds into the wrong bank account. This is after they have taken two weeks to process a BACS payment. The customer services response was oh, there is nothing we can do now. This is sloppy admin and leaves me to… Read Full Review

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