Envirofone Reviews - www.envirofone.com

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Envirofone - www.envirofone.com
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“Tried to reduce price for non existent water damage”

Written on: 21/08/2014 by Compton226 (1 review written)

I sent them a perfectly working iPhone 5 16gb as the price quoted was better than the others. Posted off and paid the extra postage to track the delivery. Once they received the phone they then tried to deduct £50 for non-existent water damage (there was none - it has always lived in a case and never near any water at any time) - they then promised to post the phone back within 14 days, which is rubbish service. DONT WASTE YOUR TIME WITH THIS COMPANY… Read Full Review

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“go elsewhere”

Written on: 15/08/2014 by EmanuelRandall454 (1 review written)

they state that they don't deduct money for wear and tear, well they did, so asked for the phone back out of principle. I then got a better offer elsewhere and got the full amount from them… Read Full Review

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“Poor service”

Written on: 15/08/2014 by Michealh316 (1 review written)

I have had a poor experience. My payment was to have cleared on 3/7/14,its now 12/8/14and i still havent received payment for my phone. I contacted customer services and checked my bank details which they informed me were not correct. I dont understand this as i know my account no off by heart and think it would be very unlikely that i would give the wrong details abeit its possible… Read Full Review

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“This mob knocked £17 off the agreed price simply...”

Written on: 14/08/2014 by Strubler (1 review written)

This mob knocked £17 off the agreed price simply because the rear case of my Samsung S3 was chipped in a couple of places. Apart from the fact that a new cover retails for pennies I was under the impression that they recycled phones rather than refurbish them. Will not use again and highly recommend you go elsewhere… Read Full Review

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“rubish service dont expect to win as all servicshoce bad ”

Written on: 14/08/2014 by AddysonParrish440 (1 review written)

None at all tried to rip me off… Read Full Review

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“disgraceful service”

Written on: 14/08/2014 by Koltonr94 (1 review written)

Hello sexy people please take my advice and don't recycling servicethe payment is very slow customer services very rude so rude she put the phone down on me call me a liar i for one are in the process of submitting papers county Courts … Read Full Review

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“Shameful Service”

Written on: 14/08/2014 by AngelQuinn (1 review written)

I was extremely happy with the prices of my phones that I sold however I was furious that one of my phones, which was perfectly fine when I sent it, apparently arrived with "sun glare on front screen" which it did not have. Envirofone then reduced the price to 10% of the price of the phone that they had originally offered me. I apparently received an e-mail explaining this however I am still trying to find it, but I did manage to find the one telling me that they had processed this change and I… Read Full Review

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“No payment made”

Written on: 14/08/2014 by Woodsri228 (1 review written)

My daughter sold her phone to you and the money never went into her bank… Read Full Review

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“did not recieve cheque”

Written on: 14/08/2014 by GeorgeMcPherson59 (1 review written)

Terrible I did not recieve a penny robbing freaks im going to the ferret to report them… Read Full Review

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“Poor, frustrating, unbeleivable - would not recommend! ”

Written on: 12/08/2014 by 2Gingernut24 (1 review written)

Posted phones as requested and in wrapping. Phones in excellent condition on post - no cracks. Informed crack on screen one phone. On another suggesting phone was not mine - after having legitimate phone contracts on all my phones. Promised £36. Given £16. Complete rip off… Read Full Review

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“Haven't been paid yet”

Written on: 12/08/2014 by EvelinFrost (1 review written)

I'm surprised they asked me to review them as I haven't even been paid for my phone. These jokers make you wait a long time for payment so if you're looking for a straight forward transaction I would go elsewhere. I know I won't use them again. Not even sure if my money will land at all at this stage????… Read Full Review

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“Took far too long ”

Written on: 12/08/2014 by vcPeck500 (1 review written)

Has tanken over 4 weeks and have still not received any money for my phone that I sent off! Do not understand why they are able to sent the boxy to send off the phone 1st class but the check is sent second class! Very disappointed with the company and will be very reluctant to use them again!… Read Full Review

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“absolutely terrible”

Written on: 12/08/2014 by Nicholsondn291 (1 review written)

Got a quote of 176 pound for my iphone 5 so I sent in 2 only to find they offered me 90 pound because I had a few chips around the phone. They say they don't reduce the price on cosmetic damage but obviously they do. I won't be dealing with these people again… Read Full Review

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“Rip Off.”

Written on: 07/08/2014 by Elliottmq183 (1 review written)

My iPhone was quoted as £115. It is not faulty at all, the only problem it had, which was common with other iPhone 4s, was that it would not switch off. They said my phone did not pass warranty and listed several faults and tried to sell it to me for £11, which I refused. I can accept less for the quote, but £11 for a fully functioning iPhone? I don't think so. What I did like was that they sent me the packaging quickly and they returned the phone the next day after I had refused their… Read Full Review

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“Wow”

Written on: 13/07/2014 by TateBarker49 (1 review written)

website offered 165 for iphone 5 16gb. once received they stated £16.50. Would not turn on and hardware fault. I left it in restore recovery mode to ensure all data was wiped. It turned on fine… Read Full Review

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“Thiefs!!!!!”

Written on: 07/07/2014 by Jag4444 (1 review written)

Sent my phone was trying to find Out what happen to it And I got told it was recyclw on money no email Nothing!!!!!!… Read Full Review

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“iphone 4s in very good condition”

Written on: 03/07/2014 by McGraw102 (1 review written)

went online to envirophone, claiming to give me £104 for my iphone 4s, so sent it away, got email saying it had a fault, no it didnt ? said it had a water mark in the charging bit, my phone never had or got near water, they only offer me £71 for a phone that was near mint condition, if you gave them a brand new phone they would find something wrong not to pay the full amount, will never send a phone again… Read Full Review

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“Do not use this company!”

Written on: 24/06/2014 by 92Roach (1 review written)

Envirophone claimed our phone was damaged, specifically on the screen. Their original quote was 120, but dramatically reduced it to under £20. When it was returned, the phone was checked by a professional and given a clean bill of health. We then sent it to Mazuma and they paid us the full price with no issues and very quickly. Please do not waste your time with this company… Read Full Review

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“the old water damage trick and then complain and they...”

Written on: 19/06/2014 by 213Burgess (1 review written)

the old water damage trick and then complain and they will scratch the phone for you!! if your are looking for service forget it !!… Read Full Review

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“Cons! Customer service terrible”

Written on: 19/06/2014 by Rcarter1 (1 review written)

Please use a other company. These deserve a visit from Matt alright from rogue traders. I sent in a fully working iPhone that has been replaced by Apple in the past because of the typical power button problems. So know that the this power button was working fine so when I received a email saying they had reduced the payment by half I was more the shocked when they told me the power button was faulty. I contacted them online and the chat was dropped as soon as the advisors home time came. Asked… Read Full Review

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