The Tom Tom One sat nav is probably the most sought after GPS unit available from TomTom. Having generated a number of alternate versions (including the Tom Tom One v4 and Tom Tom One XL), and also available in UK and European mapping alternatives, this in car GPS is a regular in best seller lists.
If you own or have used this sat nav, please write a the TomTom One review and help others decide whether to buy it.
Written on: 09/03/2013 by scott9680 (1 review written)
i had a garmin for 3 years ...someone gave me a tom tom for a birthday gift first it is slow as hell to much useless info and for you to do anything you have to satisfie the what it wants WHAT IT WANTS baby you work for me then to try and down load the updates its been 3 weeks now and mine still will not do it if you want a vidio game get a tom tom if you want a fast direct GPS i can recomend Garmin since its the only other one i had sorry for the rough draft but i am to mad to care (read more)
Written on: 09/02/2012 by walter47 (12 reviews written)
I use this sat nav about 3 times a month on average, mostly in the summer. It is very handy and I would not be without a sat nav now. Easy to use with clear screen. Never let me down. However I do think it was rather expensive for a basic model. Screen is a bit small. Also I have had problems downloading maps. Finally the battery does not seem to hold its charge very long at all. I have to run it from the power source in the car and within less than 24 hours it is dead, even after a long... (read more)
Written on: 01/12/2010 by M40 (10 reviews written)
This review isn't about the TomTom One device itself, which I have to say is a great piece of kit, rather it is about the map updating service offered by TomTom. I own a TomTom One, and although having purchased previous maps/updates the map within device is currently not up to date. When I connect to TomTom Home software, I am advised that new maps are avilable to purchase at a cost of £19.80 for a full year (4 updates). However, in order to obtain these updates I must first pay £19.80 to... (read more)
Written on: 07/11/2010
only used this gps six or 7 times and the sound quit. can not find replacement speaker any where. would never buy another tom tom (read more)
Written on: 12/04/2009 by Badger2604 (1 review written)
I bought a TT Go 300 about two years ago ~ I am a technophobe but even I found the instructions simple . I use the TT every working day to deliver cars all over the UK and in 99% of the cases I am at the doorstep , the other 1% gets me to within certainly 50 yards . The company I work for pays for updates even though the machine is mine .
I've installed a larger SD card just to be safe for any free additions that may become available
I have no experience of other makes but I would be more... (read more)
Written on: 06/03/2009
The product design and specification of Tom Tom One is very good. The only mounting cradle is the suction one that fixes to the windscreen,would be good if TomTom sold a cradle for mounting on the dashboard. (read more)
Written on: 28/02/2009 by alantheskinhead (1 review written)
Clear screen when it works, good navigation but in my experience the sound stopped working after 6 months, battery lasts about four minutes when using as standalone. unhelpful website and back-up. Not very impressed with the customer service. I won't be buying another Tom Tom and going back to something we used for over 3000 years called "a map".
Also in my opinion the design is not very good, you put the SD card in the bottom and the amount of times it's fell out (i have lost 5) so I have... (read more)
Written on: 23/02/2009 by johntaxi22
Overall, I found Tom Tom One a great device which performs pretty well. Good display, very easy to use. A great device which meets my needs perfectly (I am a Taxi driver) idiot proof. If you cant work out how to use this device you may as well give up. (read more)
Written on: 04/01/2009
Takes too long to calculate long routes ie just travelled from uk to french alps but had to calculate route in stages as tomtom was taking far too long to work total route out.
Not bad but as said takes too long to calculate long distance routes out. shame. (read more)
Written on: 20/12/2008 by satwino (1 review written)
All round not too bad. I have the XL version with western europe map, post codes for EU countrys would be useful, In the last 18 months of use its never let me down, I will consider another TT but only after taking a good look at the others available... (read more)
Written on: 09/11/2008 by iedco4 (1 review written)
I thought I was getting a quality product as it was more expensive than other sat navs. I used it 10 times in 15 months without a problem then it suddenly refused to switch on. I tried all the self help tips to no avail. I am not a happy bunny. (read more)
Written on: 30/09/2008
Do not buy one! Mine stopped working after just three months. The screen was constantly flashing with a cross. Attempts to resolve with my PC just resulted in more frustration, just indicating missing files, with no advice on what to do next. Terrible website, terrible backup service. (read more)
Written on: 20/09/2008 by daisy48 (1 review written)
After looking around bought TomTom One 3rd edition. At first thought it was great but then the problems crept in. Wouldn't recognise traffic master, lost post codes and finally crashed and wouldn't store map settings. Took two days to finally get support. Was sent three pages of self fix instructions. Half way down second and 6 hours later wouldn't go any further. Another list of instructions, same again, another list of instructions, same again at this point lost the plot. Told them I... (read more)
Written on: 08/09/2008 by des0dw
A good product idea, let down by implementation. You need to reprogramme (almost) everything if, like me, you are an irregular user becuase of the poor battery life. 'Shortest' routes are a joke on land - you can't drive across a field! It desperately needs a better way of installation in the car that comes as standard, and doesn't require permanent disfiguration to the dashboard. (read more)
Written on: 03/09/2008
Alternative systems are better than tomtom, not the leader in navigation. Post-Code errors, house number errors and very short battery life. Customer service not helpful, alternative systems are worth a look at for the price of Tomtoms. (read more)
Written on: 21/08/2008
In my experience, at unexpected moments the SatNav holder disconnects itself from the windscreen, and the TomTom suddenly falls onto your lap, or if you are unlucky, into the driver's footwell, which is very dangerous when you are driving at speed. Also, the Tom Tom keeps directing me to go over level crossings, where I get stuck in a queue of traffic, sometimes for 20 minutes, waiting for the train to pass. It would have been quicker if the Tom Tom had programmed a route for me which... (read more)
Written on: 14/08/2008
Love the TomTom One, the upgrades and stuff on the site is awesome. The other half fell in love with it. Personally I use a Mitac Mio for hands free but looking at getting one of these for the pure ease of use and poi. (read more)
Written on: 09/08/2008
Very helpful product - worth looking into purchasing if you struggle to find people to travel with who can read maps well! Sometimes a background of the area you are travelling in can be really beneficial - doesn't always provide the "quickest" route. (read more)
Written on: 07/07/2008 by roy c (1 review written)
Have just bought a TomTom One prior to going on a UK touring holiday and have turned into a SatNav bore overnight. If you haven't used SatNav before then take it from me that it's amazing. It's particularly useful when either arriving at or departing from an area with which you're not familiar. Saves time and more importantly money. The TomTom One I've got is only for UK use, and may not have all the bells and whistles of more expensive models. But for the price it's a must-have. It will... (read more)
Written on: 06/07/2008 by GrumpyEsq (13 reviews written)
From the short 'test' journey from the shop to my house, my Tom Tom One seemed pretty good. However, after following the instructions and downloaded the latest software and updates, it stopped working. After two hours with telephone support, I was advised to take it back to the shop and swap it - which I did, for another brand. (read more)
Written on: 28/06/2008 by robpaterson
When I downloaded a map update for my TomTom One the unit froze and all I had was a flashing red "x" on the screen. Looking at the internet this has happened to a lot of people. Think I will look for another manufacturer. (read more)
Written on: 26/06/2008
Only had it 2 days very good, quick and easy to use and screen great to follow tells you everything you need to no, plus you can add places of interest if you wish. (read more)
Written on: 14/06/2008 by BrideofLeeds (1 review written)
The Tom Tom One is easy to use with the postcode finder, however some of the features are more complicated and probably would not get used by everyone. I think that they load it on to make it look more justified for the price. (read more)
Written on: 29/05/2008 by northwest (8 reviews written)
I've only had my TomTom One V3 for about a month. I have a Garmin Vista for walking/car but it has no voice and I had been in cars with Tom Toms and thought they seemed straightforward.
In reality the inability to pre-load routes is a bit of a nuisance. You need to set up favourites the night before leaving to ensure it goes on the route you want. Then having to set up in the car before leaving can take more time than you want.
Post codes seem to be the best method of entry. So you need to... (read more)
Written on: 23/05/2008
The TomTom One is a nice sat nav, easy to use, slim line and not an eyesaw to look at. I have owned one for a year, use it quite often and never had a major problem with it. (read more)
Written on: 16/05/2008 by schmii
Disappointed with the quality of service delivered by one of your products providers. Took advantage of the pre-Christmas sale of the TomTom One 3rd edition with the clear understanding that it was upgradeable for European maps.
Attempted multiple times to download the western European map. Informed their website was down and to try again in 4-months closer to our departure date. Not to worry eligibility for the discounted price will be dutifully recorded in your incident report. Try again... (read more)
Written on: 15/04/2008
I purchased my Tom Tom one v3 from a local shop in Jan 08. Liked the Tomtom but 3/4 weeks into my purchase the TT suddenly stopped giving any voice commands. I thought it might have been a small problem - like the occasional freeze which would be fixed by a simple reset at the bottom of the TT. No luck!
Anyway, i take the sat nav back to the shop and the customer service rep tells me it needs to be sent for repairs and will take 1 week for return. Not a problem i say.
A week later I visit... (read more)
Written on: 01/04/2008 by qubdent (1 review written)
I recently went from Chicago to Dallas to Memphis and back to Chicago in my car. I spent at least half of the trip with " No Satellite" reception. It generally does a good job storing trip details but once it loses satellite you have to go to the summary page which is not as reassuring and you lose your position/distance/times etc.. Even when I got out of the car and took the Tom Tom with me it could not seem to pick up a signal. (read more)
Written on: 19/02/2008 by artyharry (1 review written)
What a disappointment. My Tom Tom One is now fit for the bin after just over a year's use. It's been temperamental, not charging properly, whilst out on the road. This results in the battery being so low that the unit won't fire up at all. I've changed the cable to no avail. I've been told it's a fault within the machine that is not rectifiable. This appears to be overly common with the Tom Tom one, according to what I've read on the internet. Buyer beware. (read more)
Written on: 08/02/2008 by a2amali
Its very portable device, the voice is very clear and sharp the screen is also very sharp. The cradle for tomtom one is the smallest and easily put in a safe place inside the car. I bought tomtom one for cycling, but I was surprised to see that it did not pickup the great western canal for my route. I cycle from Notting Hill gate up to Stanmore and according the website the great western canal route is shortest and safe but tomtom completely avoided the canal system for cycling. Great for... (read more)
Written on: 06/02/2008
My To Tom One unit has from day one been very unreliable and makes it own decision as to whether it will boot up and work. Reviewing Tom Tom forums it would appear that my unit is not the only one to suffer this problem. (read more)
Written on: 01/02/2008 by Londonerone
It is a great product to own and use; but a word of caution though: I had originally bought this product from "Ebuyer," an internet shop. They did not send the item after they charged my credit card. CITY LINK claimed that they came twice, but there were two people at home on both occasions for the whole day, and no delivery attempt was made. Furthermore, to our defence, they could not find any such attempt in their logs.
But EBUYER did not refund my money and did not reply my emails and... (read more)
Written on: 30/01/2008 by chriswaywell (5 reviews written)
The Tom Tom One is good provided that you set it to take the quickest route not the shortest. I downloaded 50 voices from the internet onto it and they work fine. I am very pleased with my Tom Tom and with the website support that comes with it. It would help if you could put ordinary batteries into it as an emergency, as I don't have a lighter socket in my smoke free car and this will probably apply to every car that they make soon, so you have to rely on about three hours charge from the... (read more)
Written on: 26/01/2008 by BobTech (27 reviews written)
I bought the Tomtom ONE V3 to replace my faithful Garmin GPSMap 60CS (reviewed here) which was stolen out of my car.
Tomtom claims you can use the unit straight out of the box, which turned out to be true. Without reading the instructions, I was able to easily enter an address and have it directly take me there without any problems. It's a very easy, intuitive GPS navigator to use.
It hasn't once failed to accurately navigate me to my destination. I've entered lots of Favourites and given it... (read more)
Written on: 18/01/2008 by Expert Aye
I had an early Tom Tom sat nav and liked the format, but they didn't offer updates after a year, so decided to upgrade. The new features are excellent, the dynamic routing is quick, the graphics are easy on the eye, and the start up time is amazing. However, the traffic function spends most of its time searching unsuccesfully for traffic updates, and when it did recently advise of a roadblock, it wanted me to drive away from the start of it and back into the middle of it! It doesn't give me... (read more)
Written on: 08/01/2008
Almost threw in out of the window in frustration on numerous occasions - useless piece of. I had a 500 series (which was stolen) which never had this problem. (read more)
Written on: 21/12/2007 by johngun1 (1 review written)
I've had a Tom Tom One 3rd Edition for 6 weeks now and so far it has gotten lost on 22 out of 25 trips. By gotten lost I mean trying to go in completely the wrong direction. It has taken me off the M1 at Milton Keynes just to bring me back on at the same junction. It has directed me south on the M40 instead of north.
All in all I wouldn't buy another if they were the last sat nav on the market. I've used maps for 30 years and never been lost so many times as since I started using this. I... (read more)
Written on: 09/09/2007 by Rculliton (1 review written)
I cannot believe the Tom Tom One could be sold in Ireland when the country is so badly covered. (read more)
Written on: 24/07/2007 by foxview (71 reviews written)
I have had my Tom Tom One for just over a month and I am really impressed with it. You can customize everything from Tom Tom website and even download celebrity voices to do the guiding (for a fee). You can add your own points of interest. The Tom Tom doesn't take long to calculate your route and will get you back on track if you take a wrong turn. (read more)
Written on: 25/05/2007 by bano (2 reviews written)
I bought the Tom Tom One about a week ago and unfortunately I've have had a few problems with it. He told me that all I need to do is follow on screen instructions and all should be OK and that there is a manual "for people who cant suss it out" - how rude can somebody be? After loads of journeys I feel I have "sussed" it out and can now see where I was going wrong with the navigation, I have been on many day trips and outings where I have found it excellent with directions and only a few... (read more)
Written on: 18/03/2007 by leeno (1 review written)
My device froze after just 2 uses, wouldn't go beyond opening screen, wouldn't turn off or do anything.
The TomTom Help phone line is permanently busy.
I emailed them through their website, but they never replied.
Finally, by setting my alarm and phoning first thing, I got a human for support. They had no record of my 2 emails. He advised me to log-on the device to my computer for updates and emailed me the link. I did everything they said, but it didn't work. At least I now had a reliable... (read more)
Written on: 28/02/2007 by mkjknight
I got a TomTom One for Christmas and it has generally been very effective and easy to use. However, after two weeks, the screen froze and I had to get a replacement. Prior to this I had downloaded the TomTom Plus Safety Camera update which will not work on my new device. I have since been trying to get the update on my new system but the TomTom customer service team have been awful. After several phone calls, faxes and emails they have still not managed to solve my problem and I am... (read more)
Written on: 17/01/2007 by phil866 (1 review written)
I bought my TomTom One from Halfords and I'm well impressed. Even if you don't ask it to tell you where you need to go it's still fascinating to see all those street names you never knew! (read more)
Written on: 14/01/2007 by alaeve
I purchased one at Christmas. First time using one and it was fantastic. However it developed a fault whilst I was in the middle of a journey which, had it not been for a friend who knew the area I was going to intimately, could have proved disastrous. I was able at my destination to reset it and so got back home with no problems. However after retrieving it after a few days for use I found myself presented with the same fault again ie. no response to pressing buttons etc. and the reset... (read more)
Written on: 12/10/2006 by james ee
My two month old TomTom One became very unreliable during the recent warm weather, although in an air-conditioned car with temperatures much less than the specified 50 degrees C, the TomTom One operation was very flaky, requiring many hardware resets. Eventually it lost the ability to lock on to GPS.
Dealing with TomTom has been less than a good experience, initially they promised repair time of 5 to 10 days and it is now indefinite, because according to TomTom, they have run out of parts.... (read more)
Written on: 02/10/2006 by Sam Spade (2 reviews written)
I haven't bought the TomTom One but I've borrowed my Dad's for a trip I'm about to take. In the meantime, I thought I'd have a play with it. The interface is so easy to use I didn't even need to look at the instructions. I didn't borrow the CD so I cannot comment on the computer related stuff, downloading maps, etc. I performed demo routes which were impressive. Then I took it out with me on familiar routes to see what would happen.
Understandably, the maps are not always current,... (read more)
Written on: 22/09/2006 by mark schwarz (1 review written)
Well, I brought this TomTom One from Halfords, after wanting to buy a more expensive Sat Nav. The guy told me real value for money and the Tomtom works fine. I had a little problem with downloading speed cameras on to my computer but sorted it out in the end with out help from customer service in Holland. It was a software problem but now all works really well. I'm a very happy customer. I'm not getting lost and I would buy another Tomtom One.
Be careful with downloads from Tomtom plus... (read more)