Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
424
79% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Fantastic customer service and excellent kitchen”

Written on: 28/11/2016 by VReynolds2010 (1 review written)

Having recently extended our house, we were on the hunt for a new kitchen and decided to get several quotes from various kitchen companies, such as Wren, Homebase, B and Q, as well as Kutchenhaus. Having already received designs from Wren and B and Q, there was something not quite right, so we decided that Kutchenhaus Sutton Coldfield was our next stop. If anything Wren were very persistent and stupidly we even left a deposit. From the moment we walked into Kutchenhaus Sutton Coldfield, we… Read Full Review

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★★★★★

“Brilliant modern kitchen”

Written on: 24/11/2016 by Marshallrl426 (1 review written)

we went to the Sutton's Coldfield branch after visiting other well known kitchen companies and were delighted with the design and attention to detail we were shown by the designer. We were given ideas that we hadn't thought of and had our dream kitchen designed at a fantastic price. We took delivery a few weeks ago and the kitchen was well packaged and very well made. Having had it installed we are even more delighted with how it looks compared to the original design, even better if that's at… Read Full Review

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★★★★☆

“Good”

Written on: 13/11/2016 by eakerr (1 review written)

We purchased our kitchen from the York branch. The designer was very helpful. The original delivery date was later than we were initially advised but the store brought forward our order to fit with our building schedule. Some damaged and missing items were re-ordered and replaced without any quibbles. Our builder is impressed with the quality of the units and they look good now they are fitted. Overall i would say this was excellent value for money. My only criticism is that the time between… Read Full Review

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★★★★★

“Excellent Service amazing quality ”

Written on: 12/11/2016 by MileyMonaghan (1 review written)

All I can say is we had excellent service from the minute we walked into the branch at Trafford centre Manchester . Everything was perfect excellent and an amazing kitchen fitted by an excellent fitter . I would recommend this company for the professionalism and quality . The finish and quality of our is outstanding and the finish is outstanding Thankyou for excellent service… Read Full Review

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★★★★★

“Superb service & quality product”

Written on: 08/11/2016 by TracyHaupt (1 review written)

Excellent customer service from the moment we walked into the Sutton Coldfield branch. One of the assistants talked us through the various options, listening carefully to our need from a new kitchen. She answered all questions professionally and enthusiastically. We booked a meeting with the designer and he was superb. He gave us plenty of time, made very sensible suggestions re: the layout of our kitchen (as it is small) and never showed any frustration even after our third meeting with him!… Read Full Review

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★★★★★

“Great customer service ”

Written on: 04/11/2016 by Mikeoxford (1 review written)

Right the start our dealings with Kutchenhaus Manchester have been excellent. Though we had thought through our design, Kutchenhaus staff improved our plans & we are really happy with the finished result. We used a local kitchen fitter & when we found that a couple of items were missing, these were the replaced immediately with no questions asked, so we found the customer service to be very good. I wish we had not scrimped on the fridge freezer as the CDA unit is pretty average but that was our… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 20/10/2016 by Dafearn (1 review written)

We have just received our kitchen after paying for it in full on the 5th July !! Delivered 18th October , initially given a 10 week timescale and although the sales team in York were excellent to date we have had no explanation as to why our kitchen has been delayed so long. After sales service very disappointing and we have had to ring to get a date , which is difficult when trying to book a kitchen fitter, plumber and electrician. We are reporting to fos to try and get some redress in the… Read Full Review

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★★★★★

“The design service was excellent and alerted us to...”

Written on: 03/10/2016 by SMossman (1 review written)

The design service was excellent and alerted us to options for an awkward kitchen space that made a real difference to the end product - the pricing is clear and straightforward - and the kitchen itself of excellent quality. A few months post-installation and we are very satisfied with what we have bought - made exactly to measure and utilizes the available space in the best possible way. The kitchen fitters were courteous, polite, hard-working, and precise in their work. … Read Full Review

By Kutchenhaus

Written on: 10/10/2016

Thankyou for your review and we glad you are happy with your investment.
if you require anything further please do not hesitate in contacting us.


regards

kh

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★★★★☆

“Excellent service thus far”

Written on: 25/09/2016 by krchln (1 review written)

Going by a friends recommendation we visited the Kutchenhaus showroom in York and were immediately impressed. So much so that we arranged an appointment with the personal kitchen designer for the next day. He took in all our wishes and in no time at all we had designed a kitchen that suited or wishes, needs and budget. Can't fault their service thus far. Just waiting for the fitter to visit and hopefully a new kitchen in by Xmas!… Read Full Review

By Kutchenhaus

Written on: 10/10/2016

thankyou for your feedback. our head office team should make the purchase hassle free and we are sure you will be left with your dream kitchen for many years to come.

regards

KH

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★★★★★

“Kiitchen”

Written on: 19/09/2016 by Roxiedog (1 review written)

C Hemingway. I have used York team at kuchenhahaus twice now for my new kitchen and found them helpfull and the kichen are good quality and help sell my house .i was so pleased when saw fitted and would recommend this company and should I need another kitchen in future will use them again… Read Full Review

By Kutchenhaus

Written on: 10/10/2016

Thankyou for your multiple purchases and your fantastic comments. we have passed your feedback onto the York team.

regards

KH

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★☆☆☆☆

“Still Waiting”

Written on: 16/09/2016 by zhFlynn166 (1 review written)

Went to the Trafford Centre made appointment, had the kitchen designed, surveyor came. When we came in we asked if everything was included in the price and we where told yes it was. The surveyor who would be doing the job told us I don't do flooring, don't do radiators etc etc. He said he would send us a quote for all the extra work. We went back into the store after two weeks of course no quote and we had to redesign the kitchen because the microwave was too high. To cut the story short after… Read Full Review

By Kutchenhaus

Written on: 10/10/2016

i am sorry to hear that your experience has left you unsatisfied. Please call our customer service team and we will be happy to help you resolve your issue.

regards
KH

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★★★☆☆

“Excellent Design Meeting - No After Sales Care....”

Written on: 14/09/2016 by SLRyley (1 review written)

We were very impressed with the service provided in the design of the kitchen at Sutton Coldfield showroom. He took the time to ensure that we were fully happy with the design and that the kitchen was designed as practically as possible for a young family. We advised him that we were having an extension built and that it would be a few months before we would be in touch to confirm a start date for the works to commence and for the kitchen to be ordered. We have called KutchenHaus 10 days ago… Read Full Review

By Kutchenhaus

Written on: 10/10/2016

we are sorry that you have not received the service that you should have. Please call our customer services team or the store and we can help you move your dream kitchen into a reality.

regards

KH

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★★★★★

“Impressed with design process.”

Written on: 12/09/2016 by Jarvis0508 (1 review written)

We saw the nobilia kitchen range in an alternative showroom and really liked the quality but not the sales staff and so we booked an appointment at our local kutchen haus showroom (Sutton Coldfield). We had a fixed idea of what we wanted but the designer worked hard to show us some better ideas. He seemed genuinely interested in our project and he also worked hard to stick to our budget. We did not feel at all rushed during the appointment or pressured to buy. We are so pleased with the design… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 05/09/2016 by voPiper40 (1 review written)

Absolute waste of 2 hours being told everything we would love to have was inadvisable, unavailable or a really bad idea...a massive headachingly depressive and negative experience...jesh...not everything is about price!… Read Full Review

Imagemachine's Comment

Written on: 05/09/2016

Sutton Coldfield branch I should add

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Imagemachine's Comment

Written on: 05/09/2016

Sutton Coldfield branch I should add

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By Kutchenhaus

Written on: 10/10/2016

Thankyou for your Comments we have passed them onto the store.

regards

KH

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★★★★★

“Excellent value for money kitchen experience ”

Written on: 01/09/2016 by Castleford1 (1 review written)

The experience with Kutchenhaus has been excellent. The staff took all our needs into account and came up with a perfect design for our kitchen and utility room. The planning in the showroom was a pleasent experience, not our experience when purchasing kitchens with other retailers. The price was very reasonable, good value for money, comparable with many high street suppliers, however the quality and design seems so much better. Although there were a couple of minor issues when delivered on… Read Full Review

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★★★★☆

“Love our kitchen”

Written on: 29/08/2016 by Mrsfernihough (1 review written)

Sutton Coldfield showroom staff and planner brilliant, friendly and helpful gave great advice worked to our budget. Kitchen fitters great only took 2 days and that's as they had to work round some issues. Only problem was quite a long lead time waiting for the kitchen but would definitely recommend… Read Full Review

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★★★★★

“Just the bizz, 20th century look”

Written on: 28/08/2016 by qsFlanagan196 (1 review written)

Visited bnq/swan/wicks/ & 3 other kitchen fitters. All 6 printed out the same layout. so thought just pick the quickest to fit..... Then i was told of ktchenhause, never knew of them before (i am 57) moved & had a few kithens over those years.....The designer asked if she could move the layout on the inhouse computer to show me another way to layout the kitchen, different from the way that the other 6 had all done in the same way as i said...... It now looked 21st century & the advise was… Read Full Review

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★★★★☆

“Quality Kitchen great design”

Written on: 22/08/2016 by Elisenewman (1 review written)

Great design. Quality fittings and appliances. Few problems with fitting due to plumbing issues. These were overcome and resolved by the excellent guys that came to fit the kitchen. Most laid back Yorkshire men I've ever met. Would recommend to anyone… Read Full Review

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★★★★★

“We Have just ordered our third kitchen from them”

Written on: 15/08/2016 by Coffey1976 (1 review written)

We bought our first kitchen from Manchers around 8 years ago, that still looked perfect after 6 years. We now develop houses and are buying kitchens from the York branch. The design service means your kitchen arrives ready to install and can be in in one day. The finish and quality gives the 'wow' factor which sells a house without any questions. We have used other makers but the quality and lack of attention to detail lets them down. You do need to be organised to order your kitchen in plenty… Read Full Review

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★★★★★

“Outstanding Kitchen Supplier - The Best on the Market”

Written on: 09/08/2016 by mariabland (2 reviews written)

We started looking at new kitchens in January 2016 as we had major home refurbishment plans in place - we looked a various suppliers and where shocked at the high prices offered and the pushy sales style and so became a little disillusioned - however our daughter persuaded us to look at Kutchenhaus - I had my reservations as the showroom looked so amazing and thought that its location in Barton Court in the Trafford Centre would also lend itself to the same extortionist prices and hard sell -… Read Full Review

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