Kutchenhaus Reviews - www.kutchenhaus.co.uk

★★★★☆
4.0 / 5
434
79% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Great kitchen design tool giving vision of finished...”

Written on: 18/02/2017 by 262Gordon (1 review written)

We have just had our new Kutchenhaus kitchen fitted and it looks better than we imagined There are two end panels that need replacing as the factory sent the unit size and not the extended size as requested by the surveyor/fitter for which we may be waiting up to 4 weeks, however the units and appliances do look fantastic We had several surveys done before deciding on Kutchenhaus and they were selected because they could see potential in our small square kitchen that others couldn’t and we… Read Full Review

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★☆☆☆☆

“Absolutely shocking! Avoid!”

Written on: 16/02/2017 by viCopeland463 (1 review written)

We ordered our kitchen in September on the basis it would be completed by Christmas. Very helpful to start with but as soon as they had our cash that's when it started to fall apart! The kid they employed to design the kitchen ordered the wrong parts and this pushed the whole fitting back by weeks! The mistakes were only spotted when we went in to check and he didn't even remember us! Kitchen was being fitted Christmas week and we were only given notice a week or two prior; mad rush to then… Read Full Review

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★★★★★

“Fantastic kitchen”

Written on: 31/01/2017 by Porter411 (1 review written)

I've just finished installing the kitchen I bought from Kutchenhaus in Manchester. The design process was very straight forwards, lots of great advice and we felt very comfortable through the entire process. Couldn't have faulted it at any step. I am extremely happy and will be reccomending them to everyone that asks. Thank you!… Read Full Review

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★★★★★

“So far so good!”

Written on: 28/01/2017

I've just completed my order for my new kitchen from the Sutton Coldfield store. So far so good! Very happy with the service, design process and kitcgejni have selected. As long as the installed product meeets expectations I will be delighted with my choice! The designer was very knowledgeable about the products, how the design would work best in my new kitchen (still in process of being built!) and how to make the purchase as cost effective as possible!… Read Full Review

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★★★★★

“MY NEW KITCHEN”

Written on: 05/01/2017 by DAVISONYORKSHOWROOM (1 review written)

My husband and I visited the York branch of Kutchenhaus and we were met by a very friendly advisor who encouraged us to look around and if we had questions she would be happy to answer. Her approach was professional and not not all pushy. She was knowledgeable of both the company and the product. We decided to proceed with the kitchen and booked an apt for a surveyor and followed that up with a visit to the store to discuss our needs with the designer/manager. I have to say this was the… Read Full Review

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★★★★☆

“Kitchenhaus was recommended to us by friends,...”

Written on: 03/01/2017 by carlrender (0 reviews written)

Kitchenhaus was recommended to us by friends, unfortunately to date they have not received the fee promised by the company for doing this. We have a finished and stunning kitchen however there were problems hence why we have only given an overall rating of four stars: having said this we have gone on to recommend the company to two other people and would continue to do so. They are the stars of this company in York, they are professional, helpful and welcoming. Until the point of delivery… Read Full Review

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★☆☆☆☆

“World Class Customer Service - I THINK NOT”

Written on: 29/12/2016

Kitchen Installed in March 2014 - still having issues. The Product and the Kitchen Design is first Class - I highly recommend the product and the design Service. Once I had paid the money over to the sales staff - THATS WHEN THINGS WENT PAIR SHAPED!!!!!!!!!!!! The Sales Staff at Foss Islands York did not want to know - The Installer did not want to know The Worktop Manufacturer was excellent - but it took me sometime to track them down as Kutchenhaus refused to give me direct access. I… Read Full Review

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★★★★★

“Very satisfied with the finished product, one or two...”

Written on: 20/12/2016 by paulsiom (1 review written)

Very satisfied with the finished product, one or two snags but nothing too much trouble and kutchenhaus certainly know all about customer service, we would definatly recommend this company, our kitchen fitter has been amazing, thank you. … Read Full Review

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★★★★★

“Stephenson York”

Written on: 18/12/2016 by Kendrick403 (1 review written)

Beautiful kitchen, would highly recommend to anybody this company when thinking about chosing a kitchen. The staff are so kind and helpful which makes the process easier. Yes there has been a few hiccups along the way, but it has all been sorted out quickly in a proffessional manner… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 16/12/2016 by akant (1 review written)

the person I dealt with  is a fabulous designer. We have had our kitchen for a year now and we are extremely happy with it. He did a stunning job designing it and gave us a hefty discount. He has also been very accommodating in fixing any snags over the course of the year. Also would like to mention how helpful the staff have been… Read Full Review

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★★★★★

“Fantastic customer service and excellent kitchen”

Written on: 28/11/2016 by VReynolds2010 (1 review written)

Having recently extended our house, we were on the hunt for a new kitchen and decided to get several quotes from various kitchen companies, such as Wren, Homebase, B and Q, as well as Kutchenhaus. Having already received designs from Wren and B and Q, there was something not quite right, so we decided that Kutchenhaus Sutton Coldfield was our next stop. If anything Wren were very persistent and stupidly we even left a deposit. From the moment we walked into Kutchenhaus Sutton Coldfield, we… Read Full Review

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★★★★★

“Brilliant modern kitchen”

Written on: 24/11/2016 by Marshallrl426 (1 review written)

we went to the Sutton's Coldfield branch after visiting other well known kitchen companies and were delighted with the design and attention to detail we were shown by the designer. We were given ideas that we hadn't thought of and had our dream kitchen designed at a fantastic price. We took delivery a few weeks ago and the kitchen was well packaged and very well made. Having had it installed we are even more delighted with how it looks compared to the original design, even better if that's at… Read Full Review

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★★★★☆

“Good”

Written on: 13/11/2016 by eakerr (1 review written)

We purchased our kitchen from the York branch. The designer was very helpful. The original delivery date was later than we were initially advised but the store brought forward our order to fit with our building schedule. Some damaged and missing items were re-ordered and replaced without any quibbles. Our builder is impressed with the quality of the units and they look good now they are fitted. Overall i would say this was excellent value for money. My only criticism is that the time between… Read Full Review

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★★★★★

“Excellent Service amazing quality ”

Written on: 12/11/2016 by MileyMonaghan (1 review written)

All I can say is we had excellent service from the minute we walked into the branch at Trafford centre Manchester . Everything was perfect excellent and an amazing kitchen fitted by an excellent fitter . I would recommend this company for the professionalism and quality . The finish and quality of our is outstanding and the finish is outstanding Thankyou for excellent service… Read Full Review

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★★★★★

“Superb service & quality product”

Written on: 08/11/2016 by TracyHaupt (1 review written)

Excellent customer service from the moment we walked into the Sutton Coldfield branch. One of the assistants talked us through the various options, listening carefully to our need from a new kitchen. She answered all questions professionally and enthusiastically. We booked a meeting with the designer and he was superb. He gave us plenty of time, made very sensible suggestions re: the layout of our kitchen (as it is small) and never showed any frustration even after our third meeting with him!… Read Full Review

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★★★★★

“Great customer service ”

Written on: 04/11/2016 by Mikeoxford (1 review written)

Right the start our dealings with Kutchenhaus Manchester have been excellent. Though we had thought through our design, Kutchenhaus staff improved our plans & we are really happy with the finished result. We used a local kitchen fitter & when we found that a couple of items were missing, these were the replaced immediately with no questions asked, so we found the customer service to be very good. I wish we had not scrimped on the fridge freezer as the CDA unit is pretty average but that was our… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 20/10/2016 by Dafearn (1 review written)

We have just received our kitchen after paying for it in full on the 5th July !! Delivered 18th October , initially given a 10 week timescale and although the sales team in York were excellent to date we have had no explanation as to why our kitchen has been delayed so long. After sales service very disappointing and we have had to ring to get a date , which is difficult when trying to book a kitchen fitter, plumber and electrician. We are reporting to fos to try and get some redress in the… Read Full Review

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★★★★★

“The design service was excellent and alerted us to...”

Written on: 03/10/2016 by SMossman (1 review written)

The design service was excellent and alerted us to options for an awkward kitchen space that made a real difference to the end product - the pricing is clear and straightforward - and the kitchen itself of excellent quality. A few months post-installation and we are very satisfied with what we have bought - made exactly to measure and utilizes the available space in the best possible way. The kitchen fitters were courteous, polite, hard-working, and precise in their work. … Read Full Review

By Kutchenhaus

Written on: 10/10/2016

Thankyou for your review and we glad you are happy with your investment.
if you require anything further please do not hesitate in contacting us.


regards

kh

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★★★★☆

“Excellent service thus far”

Written on: 25/09/2016 by krchln (1 review written)

Going by a friends recommendation we visited the Kutchenhaus showroom in York and were immediately impressed. So much so that we arranged an appointment with the personal kitchen designer for the next day. He took in all our wishes and in no time at all we had designed a kitchen that suited or wishes, needs and budget. Can't fault their service thus far. Just waiting for the fitter to visit and hopefully a new kitchen in by Xmas!… Read Full Review

By Kutchenhaus

Written on: 10/10/2016

thankyou for your feedback. our head office team should make the purchase hassle free and we are sure you will be left with your dream kitchen for many years to come.

regards

KH

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★★★★★

“Kiitchen”

Written on: 19/09/2016 by Roxiedog (1 review written)

C Hemingway. I have used York team at kuchenhahaus twice now for my new kitchen and found them helpfull and the kichen are good quality and help sell my house .i was so pleased when saw fitted and would recommend this company and should I need another kitchen in future will use them again… Read Full Review

By Kutchenhaus

Written on: 10/10/2016

Thankyou for your multiple purchases and your fantastic comments. we have passed your feedback onto the York team.

regards

KH

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