Kutchenhaus Reviews - www.kutchenhaus.co.uk

★★★★☆
3.8 / 5
299
75% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Kutchenhaus www.kutchenhaus.co.uk - Ask a question now

Media Gallery for Kutchenhaus www.kutchenhaus.co.uk

Kutchenhaus www.kutchenhaus.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Quality and avordability ”

Written on: 26/05/2015 by Isiahe284 (1 review written)

We considered many different kitchen suppliers thinking a quality German kitchen would be far too expensive. How wrong we were. We have just had installed a beautiful Kitchenhaus kitchen. We had thought the design of our current kitchen could not be bettered however the kitchen designer gave us some great ideas improving the layout to give more space. Everything was expertly done and project managed through out by the main installer. Nothing was too much trouble for him, a very neat and tidy… Read Full Review

Report this review
★★★★★

“MY DREAM KITCHEN!”

Written on: 25/05/2015 by ILOVEMYKITCHEN123 (1 review written)

In January of this year we visited our local store at the Trafford centre, after browsing we were given the opertunity to sit down with their designer to put together a CGI image to see how it could look using the measurements we had taken along with us. We returned to the showrooms 3 weeks later to meet with the designer who put the final touches to our Kitchen such as appliances, pullouts, finishes and handles, not to mention the final cost. The delivery was said to be around 8 weeks but in… Read Full Review

Report this review
★☆☆☆☆

“Total Rubbish”

Written on: 21/05/2015 by rich_wright39 (1 review written)

Ordered our kitchen from york branch from the manager,he informed us their delivery usualy takes 6 weeks but to allow 8 at most,so we paid the £11,500 in full and walked out happy.As we were having floor reconcreted and walls plastered and sink moved we started taking kitchen out after 4 weeks of ordering to allow everything to dry,at week 7 we went into store and asked how delivery was coming on,we were informed it was due to be delivered in another 6 weeks,that would make a total of 10 weeks… Read Full Review

Report this review
★★★★☆

“Excellent kitchen, but question over fitting.”

Written on: 04/05/2015

The staff in the Trafford centre store were excellent, in helping design our kitchen. The appliances we offered to us at discount price as some had been in stock for a while. We choose to have a dry fitting which I thought was the appliances were put into units but not connected or plumbed in . This job was to be done by contractors as they were on site completing the extension. But this was not the case all appliances were left in the boxes . My electrician /plumber had to un pack thef… Read Full Review

Report this review
★★★★★

“Brilliant all round service”

Written on: 30/04/2015 by Yardley18 (1 review written)

The york store gave me time and lots of help was very curtiouse every time I visited the store, nothing was too much trouble for them every thing I asked was explained in detail to to me. I Was kept informed on the progress of the kitchen after I had order the kitchen I received a phone call the day before the kitchen was due to arrive to tell me what time it would arrived and was delivered on time the delivery men were very polite and took great care not to damage anything bringing the… Read Full Review

Report this review
★★★★★

“Great priced kitchen ”

Written on: 26/04/2015 by Tannerkitchen (1 review written)

We decided to get a quote from kutchenhaus in Sutton Coldfield after a recommendation from a friend. We have been delighted with the service from the staff. After picking the colour scheme we were able to redesign our kitchen and utility with the help of the designer. The designer was very helpful and gave us great advice as to what would look good. The fitter came out and again was extremely informative and took his time to discuss our new kitchen… Read Full Review

Report this review
★★★★☆

“Great looking kitchen”

Written on: 18/04/2015 by Lisa000 (1 review written)

Very happy with the kitchen design, looks great and seems to be good quality and sturdy. Bought from the York office and the team there were very friendly and helpful. Would recommend using their fitting service - our fitter has been excellent, great attention to detail and very thorough. The only disappointment is that the splash-back came with a chip and one of the fittings was missing. I'm now waiting for them to be re-ordered, so kitchen not quite complete. Believe I've got good value… Read Full Review

Report this review
★★★★☆

“Great design”

Written on: 15/04/2015 by StephenTing (1 review written)

The kitchen products look great and also sturdy. The store manager had a good depth of creativity and designed the kitchen for us which we were very pleased with. Somewhat competitive but possibly not cheap either. It was nice to be able to obtain ex-displayed appliances for a discounted price but disappointed only came with one month warranty. Although design was great, price was so so but we had to put down £200 on the day to reserve the price, non-refundable. Having done so, we are still… Read Full Review

Stephenting's Response to StephenTing's Review

Written on: 15/04/2015

The review above was for the Sutton Coldfield store.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“good kitchen”

Written on: 15/04/2015 by 34McDougall (1 review written)

Went to look at many place but decided on Kitchenhaus in York. We knew what we wanted and they designed the kitchen we wanted. Kitchen now fitted still waiting for microwave (new design). everybody impressed with it would recommend the York Shop all helpful and remembered us when we went back in for advise about ? table to match the work surface… Read Full Review

Report this review
★★★★★

“ Kutchenhaus at Foss Island in York.”

Written on: 15/04/2015 by Xqi42f (1 review written)

The staff at Kutchenhaus could not do enough to help us. They were polite,professional and more than willing to go the extra mile for us. Our kitchen is now completed and the fitter did a great job. We are very pleased with it. We love the colour we chose the extra room in all our cupboards and especially the larder and swinging tray units.We would definitely recommend Kutchenhaus kitchens… Read Full Review

Report this review
★★★★☆

“Lovely Kitchen but be aware!!!!!”

Written on: 13/04/2015 by Laybags (1 review written)

In store - Sutton Coldfield service was great. Very attentive. Delivery, great. Very charming and courteous delivery men. Everything was present and correct. Our kitchen looks wonderful. However, a couple of negatives, firstly, when they say all of the kitchen comes fully assembled they don't actually mean all, well at least not in our case. We had flat packed oven housings which were extremely flimsy and therefore had to baton the wall so the work surface would be properly supported. Second… Read Full Review

Report this review
★★★★☆

“Poor aftersales service ”

Written on: 12/04/2015 by NKCollingham (1 review written)

Purchased a fully fitted kitchen from the York office, together with all the major appliances and are very pleased with the end result and the products. However, beware of the fitted display lights in the base of the units, we find that they produce a lot of heat in the bottom of each cupboard making food storage on that level unsafe. We received an exceptional fitting service from start to finish but two minor parts were missing from the initial delivery and we were told they would take at… Read Full Review

Report this review
★★★★★

“quality kitchens, designs and brilliant customer service”

Written on: 05/04/2015 by azamiz (1 review written)

Mr Azam happy with the purchase of his new kitchen from sutton coldfield branch. After looking at numerous kitchen stores. I decided to purchase my new kitchen from Kutchenhaus in sutton coldfield. In my opinion the designs were very appealing, so was the cost and quality of the products.customer service from all the staff at the store was outstanding and the customer service was far better than the norm.The kitchen designer was very knowledgeable with solutions and designs and worked to… Read Full Review

Report this review
★★★★★

“Quality kitchen, great price, fantastic service”

Written on: 03/04/2015 by BrianDunne (1 review written)

What an enjoyable experience buying a kitchen. Having been into the Sutton store in a few occasions just to look and get some ideas, it was refreshing not to have pushy sales people clinging onto you. It was great service from start to finish. When I was ready to get a quote, all staff were extremely helpful in helping me choose all elements of my kitchen, helpfully pointing out the different types and grades that I could choose from and the impact that it might have on my overall budget. Staff… Read Full Review

Report this review
★★★★★

“McDonalds new Kitchen”

Written on: 29/03/2015 by mtMiller1984 (1 review written)

When we decided to have a new kitchen we did the usual round of the shops we knew and then decided to go to the York shop. We were welcomed by enthusiastic staff but they were not pushy. We organised a meeting with the kitchen designer and he listened to what we wanted and provided us with all the informaion of what they could provide. Our kitchen was fitted in 4 days, the kitchen and the man to fit the kitchen arrived early morning and started work straight away. after the 1st day the main… Read Full Review

Richwright's Comment

Written on: 03/04/2015

We ordered our kitchen from york store 7 weeks ago, now we are being told we have to wait another 7 weeks for delivery,this is after we took our old kitchen out 4 weeks ago,could you tell me how long your delivery took please as we were led to believe by the manager it would be max of 8 weeks.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great service, now await installation”

Written on: 28/03/2015 by ChampagneCharlie66 (1 review written)

Have visited the Sutton branch on 4 occasions whilst making our decision. Each time staff were very polite, friendly and the designer Jay has helped us achieve a beautiful kitchen - he has been very patient, whilst making great suggestions to enhance the overall look. I must say it appeared dear initially, but having checked other companies, the quality is definitely worth the extra cost, which I do think offers good value....and will make a really stylish and well designed kitchen rather… Read Full Review

Report this review
★★★★☆

“Our shiny new kitchen”

Written on: 27/03/2015 by cheekycat (1 review written)

After having looked at numerous possible kitchen systems over a couple of years we stumbled across the Kutchenhaus showroom when on a short break in York. We liked the style and quality and we decided that we wanted to investigate further but as we live in the South East we had to rely on a local 'rep' coming to our home rather than us visiting one of their main showrooms (at the time only in York, Manchester and Sutton Coldfield). This was a tortuous process that dragged on for several months… Read Full Review

Report this review
★★★★★

“Brilliant Customer Service”

Written on: 26/03/2015 by AlD1978 (2 reviews written)

Having had a bad experience with Mastercreft kitchens, we decided to pop into the Kutchenhaus showroom, where we were greeted by friendly staff who were not going for the hard sell, and we booked ourselves in for an design appointment with an adviser the week after. At this appointment, he took our room measurements and started to design our kitchen there and then an we could see how it would look as he went a long. We then were taken around the show room to see what type/colour of units… Read Full Review

Report this review
★★★★★

“Thankyou for transforming my kitchen”

Written on: 25/03/2015 by GillianDorricott (1 review written)

After looking at numerous kitchen stores. I decided to purchase my new kitchen from Kutchenhaus in York. In my opinion the designs were very appealing, so was the cost and quality of the products. The manager was outstanding; his customer service was far better than the norm. He was able to provide us with sound advice and worked to our request. We have been using our installed kitchen for the last couple of months and still marvel at how it has transformed our living space… Read Full Review

Report this review
★★★★★

“Great new kitchen!”

Written on: 23/03/2015 by Flynnmz109 (1 review written)

We are so pleased with our new kitchen- it has transformed the house . The quality of the units is very high and the fitters were very efficient and pleasant - also had great attention to detail. Very good design and has utilised the space well. I particularly like the larder cupboard and the internal drawers - so good for storage. The induction hob is brilliant- it's better than gas and is so responsive. It is also really easy to clean. Wine fridge is a real feature and has freed up space in… Read Full Review

Report this review
overview