Kutchenhaus Reviews - www.kutchenhaus.co.uk

Unit 704 Kings Park, Textilose Road, Manchester, M17 1WA
★★★★☆
4.0 / 5
459
80% of users recommend this
  • Value For Money

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Latest Reviews

★★★★☆

“The Designer is Amazing”

Written on: 15/09/2017 by Felkin (1 review written)

OK so never had to buy a kitchen before so the whole process was daunting to say the least. I knew what I wanted but of course it comes down to cost. A friend of mine had their kitchen from KH so I had an idea of prices etc, but I just loved the style and quality. The Head Designer (not allowed to say his name but it begins with a J) is just amazing and boy does he know his stuff. We did visit another popular kitchen company but there simply was no comparison even though they were much… Read Full Review

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★★★★★

“Excellent customer service at Sutton Coldfield branch”

Written on: 10/09/2017 by Dalvinder (1 review written)

Absolutely pleased with the level of service and the knowledge the team has provided. The thing that pleased us the most apart from the actual kitchen was the care, accuracy and suggestions provided by the designer. He really takes things seriously and does the work as if it's his own. Providing guidance on do's and dont's along the whole process reassuring that we both liked the design we have decided on. Just waiting on the actual kitchen to be delivered and fitted now. I hope the service… Read Full Review

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★★★★☆

“My bright kitchen”

Written on: 07/09/2017 by Paddocks (1 review written)

We just had the most modern kitchen fitted with four wall unit climbers with black glass. The are the focal point and provide soothing illumination. The units came fully assembled and Sutton Coldfield team helped at every stage to resolve our queries. Our kitchen had a total of over 36 units so one of the big jobs Sutton people had managed but did so claverly. The only item we did not like was the microwave provided as throw in due to large number of items. It is small at 18 litres capacity… Read Full Review

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★★★★★

“Excellent kitchen”

Written on: 05/09/2017 by Hazelmariea (1 review written)

I am really pleased with my kitchen, it looks exactly like the plan and photo which was planned in your Sutton branch B73. Brilliant designing by your team, everything is much more ergonomic! Appliances are lovely and my hob is a German make called Elica and the extractor fan is in the centre of the induction hob, I was unsure about this and the staff reassured me it was effective and I am very impressed, it pulls down all steam etc. you have to see it in action to believe it. My kitchen was… Read Full Review

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★★★★★

“Excellent service and great kitchen”

Written on: 04/09/2017

Our kitchen planning started months ago and having looked at other kitchen suppliers we finally settled on a Kutchenhaus kitchen. The designer was extremely knowledgeable about the product and knew how to achieve the look we were after at an affordable price, a selling point to us was the designer could show us the different options in the showroom. We had a few visits to the York store before finalising the layout, we felt nothing was too much trouble for the staff, always polite and helpful… Read Full Review

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★★★★★

“Excellent Design and Product Service ”

Written on: 09/08/2017 by Lisa.Maguire (1 review written)

After visiting many kitchen suppliers our decision was made extremely easy given the product knowledge and design ideas that were displayed within our initial visit to Kutchenhaus in Sutton Coldfield. Our requirements were consistently reviewed and many suggestions and ideas shared with us to ensure our purchase would be exactly what we wanted both in design, functionality and price. The quality of units, appliances and finishes were the best we had seen, with many other suppliers trying to… Read Full Review

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★★★★★

“Absolutely thrilled with Kutchenhaus Bristol!”

Written on: 02/08/2017 by AlbertHeath13 (1 review written)

Absolutely delighted with our Kutchenhaus kitchen from the person I dealt with in Bristol, made even more special due to the care, attention to detail and professionalism of the person I dealt with.  He took us through every stage of the process carefully ensuring we were completely satisfied. We amended the specification more than once and each time he took time to ensure we were fully satisfied. The product and the customer service was exceptional, I thoroughly recommend the person I dealt… Read Full Review

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★★★★★

“Kutchenhaus Bristol Happy to recommend.”

Written on: 01/08/2017 by Moore101 (1 review written)

My wife and I are absolutely delighted with our new Kitchen from Kutchenhaus Bristol, the quality as far as we are concerned is top notch. We did the usual of trawling around all the various manufactures and outlets but kept coming back to this kitchen. But equally important to us is the way we have been treated as customers. I have been in sales for many years myself,and was wary of the techniques which are used. But the Bristol team was completely straight forward to deal with, great… Read Full Review

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★★★★★

“Sutton Coldfield team were great”

Written on: 30/07/2017 by Onefreespirit (1 review written)

Having shopped around for months, we liked the idea of pre-made carcasses (easier and sturdier than flat pack) and the quality of Kutchenhaus kitchens. The designer at the Sutton Coldfield branch went out of his way to help us figure out best fit and design and the rest of the team made buying our kitchen a really good experience. Delivery timescales were good too. Cant wait to get kitchen fitted now… Read Full Review

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★★★★☆

“lux 555 alpine white kitcken”

Written on: 02/07/2017

fantastic service from the sutton coldfield team. straight away i was made to feel very welcome and looked after. from design to kitchen being delivered i was not disappointed. I would definitely recommend to friends and family and purchase again myself in the future. overall first class .many thanks (showroom sutton coldfield)… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your review and your overall 1st class rating . I will pass your thanks and comments onto the store

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★★★★☆

“Very good quality ”

Written on: 27/06/2017 by Newkitchenowner (1 review written)

Thank you for the wonderful kitchen. We thought that the showroom staff were very helpful. We have had a great fitter and the standard of quality, precision and finish was high. The attention to detail is impressive and the overall look is modern and fresh. The work surfaces have been fitted beautifully in what was a tight space. There was however an unfortunate lack of clarity about the clearing away. We wonder if the ambiguity of the order form might be a reason for this- removal of a… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your feedback and glad you are happy with the fitting and the quality of the product.
I have noted your issue regarding the waste clearance which I will ensure is clearer to customers as our fitting matrix is very detailed and clear but if amendments need to be made we always welcome feedback

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★★★★☆

“Quality and experience are worth waiting for ”

Written on: 16/06/2017 by newoscott (1 review written)

All the members of staff we dealt with at Sutton Coldfield were helpful, polite and above all knowledgable. They were a great help when we were choosing our kitchen as they made suggestions we hadn't considered. The showroom is big and there are lots of options to look at. We moved the goalposts on installation and did all they could to help us achieve a much tighter schedule. I'm waiting to see if we manage it. Lead times are long and this kitchen is a little on the expensive side but 'you… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thnak you for your review and your kind words about the Sutton Coldfield store team which I will pass on.
Thank you for choosing Kutchenhaus and I sure the kitchen is worth the wait

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★★★★★

“Great service from Sutton Coldfield branch”

Written on: 31/05/2017 by LizJones86 (1 review written)

Service was fantastic at the Sutton Coldfield branch. The staff were all knowledgeable and helped us pick an amazing kitchen within our budget. The designer was able to tell me what we could or couldn't afford within our budget and was realistic. I still managed to get a kitchen of my dreams from this company which I didn't think was possible. The only negative is the delivery timeframe (10 weeks) which seems excessive especially that our building works will be done in few weeks time. But the… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your review and I will pass on your comments to the team in Sutton Coldfield.
Unfortunately our lead time is at least 10 weeks as everything is manufactured in Germany but I am sure your kitchen will be worth the wait.

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★★★★★

“Awesome Service From The Sutton Coldfield Team”

Written on: 16/05/2017 by AndyWilliams-Smith (1 review written)

After looking around at various kitchen suppliers/manufacturers we set our heart on Kutchenhaus. We have just finished going through the design process and the staff were extremely knowledgeable, attentive and helpful. Although we had a very good idea on the layout of our kitchen the designer, took us through the pros and cons of appliance placement and was able to maximise the amount of storage we had whilst taking into account the look and symmetry of the overall kitchen. We are yet to take… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thank you for your review regarding your kitchen and the team in Sutton Coldfield which I will pass on to the team. We have noted your comments regarding only one designer and due to the continued success of the store we have added another designer to the store team.

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★★★★★

“Fantastic, practical Kitchen- very pleased”

Written on: 06/05/2017 by harrisonk (1 review written)

We looked at lots of kitchen companies before deciding on kutchenhaus. They are amazing value and great quality. I loved the design stage and the guy from Manchester was brilliant and produced a great layout. It was amazing to see the design take shape on a large tv screen and enabled me to really visualise how the kitchen would look. No other kitchen company designer was able to do this. It does seem a long time to wait once the kitchen is ordered but it was worth it and we are so pleased with… Read Full Review

By Kutchenhaus

Written on: 09/08/2017

Thanks for your review and we are so pleased that you love your kitchen. I will pass on your comments to the team in Manchester

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Davidc1968's Response to harrisonk's Review

Written on: 10/05/2017

Hi great review, how did your commercial discussions go, is the price they offer the final one or did you manage to negotiate? Thanks
I ask because we are very close to committing with them.

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★★★★★

“Complete new kitchen”

Written on: 20/04/2017 by wiKemp234 (1 review written)

Thank you for fitting these high quality units in a very professional way. We are very happy with the work, quality and the overall way you have completed the concept from start to finish. This has just be excellent to be in the hands of professionals from start to finish. The care during build was also noticeably along with the final touches. Well done to all of you from the welcoming staff. visit in designs on the computer to the day when the last piece was fitted. **********THANK YOU SUTTON… Read Full Review

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★★★★★

“Fantastic quality kitchen and great price !!!!!!!”

Written on: 18/04/2017 by Babyk1802 (1 review written)

We purchased our kitchen from new oscott Sutton Coldfield , I looked at other suppliers and to be honest we were suprised that kurchenhaus was very competitive , we decided to have the supply and fit from them and our fitter was excellent. Very reliable and professional , would not hesitate to recommend . Project no 40207 Newman we are very happy with the end result and it has the wow factor… Read Full Review

By Kutchenhaus

Written on: 21/04/2017

Thank you for your review and glad you are happy with the quality and price of your kitchen.
I will pass your comments onto the fitting team and the store as well
Hope you enjoy your kitchen for many years to come

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★★★★★

“Our New Kitchen Workspace”

Written on: 11/04/2017 by IanJPotts (0 reviews written)

As my wife is suffering from arthritis and found it difficult to access items in our old kitchen we decided after a great deal of thought and a neighbours recommendation to visit Kutchenhaus in Manchester to see for ourselves what kitchens were on offer. After a considerable time discussing our requirements we ordered what we thought was the most functional layout to suit or needs. The fitting team were excellent and although there were a few problems with the delivery of a couple of items they… Read Full Review

By Kutchenhaus

Written on: 21/04/2017

Thanks for your feedback on your new kitchen and glad you and your wife are happy with this.
I will pass on your comments to the fitting team and the Manchester store

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★★★★★

“Enjoying cooking again”

Written on: 04/04/2017 by KatieJay1943 (1 review written)

It took me a long time to choose my kitchen and am glad I chose Kutchenhaus. All the staff at the Brentwood office were very helpful. The cabinets are of high quality and look good too. Finally I can get back to some serious cooking again… Read Full Review

By Kutchenhaus

Written on: 04/04/2017

Thank you for your comments and glad you are pleased with your new kitchen . Enjoy your cooking !

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★★☆☆☆

“Aftersales very poor ”

Written on: 30/03/2017 by Morrisaj310 (1 review written)

We brought a kitchen, it's great, but we needed one more unit. Contacted the company the price for one 600 drawer unit it was the disaster that we expected (£700) . But even worse was the £183 delivery charge as we don't live close to a store. Contacted Head office and they were no help at all, they just passed the details back to the nearest store. Telephone call from them, no movement on the charge, in so many words I was told tough your problem. My suggestion is if you are buying a… Read Full Review

By Kutchenhaus

Written on: 04/04/2017

Hi , sorry to hear you are unhappy with the service you received . If you can give me a call back at Head Office I will look into your issue further and try and resolve this for you . Regards James

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Virgin543's Comment

Written on: 28/06/2017

Can you tell me what showroom you dealt with please?

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