Kenmore HE2 Reviews

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Kenmore HE2
1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 21 reviews

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Average Ratings for Kenmore HE2

  • Ease of Use3 stars
  • Durability1.3 stars
  • Style3.1 stars
  • Service & Support1 stars
  • Value for Money1 stars
  • Reviewer Ratings1.3 stars
  • Overall Rating1.3 stars

21 Reviews For Kenmore HE2

  • Guest 26th Oct 2009

    Reviewer rating: 1 stars


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    This specific washer should be recalled. It's more problems than the machine is worth.

  • crackerjack 7th Jul 2009

    Reviewer rating: 4 stars


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    The Kenmore HE2 is a great washer that works well. Takes large loads and cleans them up.

  • Guest 15th Jun 2009

    Reviewer rating: 0.5 stars


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    We have had this Kenmore HE2 washing machine for 3 years and have had Sears repair come out 2x already, have fixed it ourselves twice and just had it break down again. Our warranty just came up and so I'll probably have to buy into that again.

  • sslack02 5th May 2009

    Reviewer rating: 0.5 stars


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    We purchased this Kenmore HE2 Washer in Sept 06. Within months they were coming out to replace the rubber seal around the door. Now the washer will not drain, receiving F1 and 5D error msgs and all the lights blink at one time. Would at first allow me to reset it by turning it off and then on but now it wont do anything. I have to wring the clothes out to get the water out of them. I gave up and purchased a new LG washer instead.

  • poolfam 19th Mar 2009

    Reviewer rating: 1 stars


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    We have only had the Kenmore HE2 washing machine for 3 years and have had it flood 3 times. Something my sales person said couldn't happen. Now it is making a loud sound, flooding and Not spinning. We had 3 sears people out ,replaced the board spend about $400 and the same thing happened two loads later. I am so mad I could scream!! All these things are good for is looking pretty!

  • lfjoliver 12th Feb 2009

    Reviewer rating: 0.5 stars


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    If I had seen this page before I purchased my Kenmore HE2 front load washer I would've run from Sears like a bat outta hell! We are just starting to run into the error readings and the fact that the machine won't finish a cycle. The whole reason we bought it was because it was supposed to use less water, a great thing as we are on a well. This was great, until recently when I now have to run the cycle through on a rinse and drain cycle again because the first wash cycle won't finish. I can't ...

  • rquist 15th Jan 2009

    Reviewer rating: 1 stars


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    Bought a Kenmore He2 back about 2005. I think it was in the first 3 months that the motor pulley slipped off the motor shaft--it's just a round shaft and there's not even a key way. Technician said it was just a friction fit. We actually had to get the machine replaced through the "lemon law". Only problem is the same model wasn't available so we had to pay the price difference for the He2 machine that Sears was willing to replace ours with. It was about $175.00 more expensive. I was so t ...

  • ljhredhd 4th Aug 2008

    Reviewer rating: 0 stars


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    We purchased the Kenmore HE2 in early 2008. The door broke the 2nd week we had it and had to go 1 1/2 weeks without a washing machine since a part needed to be ordered. I don't feel like our clothes are being cleaned, our towels smell and my husbands shirts and jeans smell too. Whenever we wash our towels we get an error message and have to run again so you would think since were washing 2-3 times they would get clean. I think were going back to a top I dont think I will ever purchase another Ke ...

  • Guest 26th Jun 2008

    Reviewer rating: 0.5 stars


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    Had this just over one year now and it is the worst machine we ever had. With all the controls and options you would think you could set it to drain.
    It's loud, it breaks and won't always finish loads w/o a trouble code. Twice it wouldn't fill and flooded the floor now it won't drain. Can't wait for it to gasp it's last breath so I can replace it with a top loader and spend less time in the basement trying to make it wash!

  • njensen 10th Jun 2008

    Reviewer rating: 0 stars


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    Had this washer for 2 years and computer board went out of it...costs $400 to fix. For the amount paid, it should last longer than 2 years. it is more affordable to just buy another (not Kenmore) appliance

  • vgs1895 12th May 2008

    Reviewer rating: 4 stars


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    I love my Kenmore HE2. I pack it full, use the "express" cycle--30 minutes (which usually is more like 35). Clothes get clean. I pre-treat stains and use Amway's SA8 (or whatever name it's called now). I use vinegar in the softener side, and I hang my clothes up instead of using a dryer. I feel I am doing all I can to help combat washing machine pollution. The remaining time on the display isn't always accurate. Tack on at least five minutes. However, that might be due to our lower water p ...

  • Guest 6th May 2008

    Reviewer rating: 2 stars


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    The new front-loaders are nice to look at, but the top-loading machines are much more dependable & practical. Have had the machine (Kenmore H2Plus series) for about 20 months and the gasket has broken, thus giving us a floor-full of water. I can remember having top-loading machines that ran for YEARS without having problems. I think I'll go back to the old-timers, much more dependable and quiet!

  • ecrew 30th Mar 2008

    Reviewer rating: 1 stars


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    Like many others, the Kenmore HE2 washing machine moves across the floor and no support. They said only on cement floor, well it is on cement and thank goodness the hoses are attached to the wall or it would move out to the street.

  • user5207 19th Mar 2008

    Reviewer rating: 0.5 stars


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    We have had problems with our Kenmore washing machine ever since last June. Won't finish a cycle, have to reset it and spin out the water, the pump went bad, motor board went bad, had to replace the front panel, and the list goes on. It takes Sears about a Month to Month and half to fix each problem and they never come out with the parts. Don't buy this Machine or anything from Sears if you want a speedy fix.

  • Guest 29th Jan 2008

    Reviewer rating: 0 stars


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    This machine is about 18 months old and all the lights keep blinking and it won't finish a cycle. It takes Sears 9 days to come out for an appointment. This is ridiculous.

  • sandramad 28th Dec 2007

    Reviewer rating: 1 stars


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    I dont think the machine washes as well as an ordinary unit...I want to soak my whites...cant do this with this machine. I still dont get what is so great about it...Im selling it and returning to the old.

  • Guest 6th Dec 2007

    Reviewer rating: 1 stars


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    After purchase of the Kenmore HE2 washing machine , the order and delivery instructions were mishandled 3 times. It is noisy, vibrates and the electronic module went bad in 18 months.
    Terrible service, technician arrived without the parts, had them UPS'ed to our house a week later, but could not come back to install for another week. My family and I will not shop Sears again, even if they GIVE their stuff away.

  • Guest 3rd Dec 2007

    Reviewer rating: 1.5 stars


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    Do your research! I wouldn't recommend this machine to anyone unless you purchase the warranty.

  • hpylilbukaroo 3rd Aug 2007

    Reviewer rating: 0 stars


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    We got the H2 because of all the features, but I want to cry thinking about getting rid of my old washer. The H2 has been nothing but problems. It wont drain after it runs, so I am stuck ringing out all the clothes after every wash. Sears isn't quick about getting a repair man out here. It may or may not be a balance issue, but the thing is so heavy that its not a quick fix. It doesn't have self adjusting feet like my old washer had. I wish I never got it. I saw some reviews and thought that it ...

  • rksnc 24th Apr 2007

    Reviewer rating: 3 stars


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    I would not have gotten this product if I knew what I know now. The reports I read before I bought machine lead me the wrong way. I wish I had known about the moving across floor. And being level or not had no difference. No support at all. What a waste of time, will no even talk to us now.