Garden Groom Reviews

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★★☆☆☆
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Latest Reviews

★★★☆☆
Garden Groom

“Major spares problem”

Written on: 08/09/2014 by kingfong (1 review written)

DO NOT BUY THIS. The machine is a good concept and worked very well . BUT!!!. I hit a large twig and broke the impellor, which is plastic. I was told by the only spares supplier in the World, or so it seemed on the internet, that the manufacturer does not provide this spare part. The machine is now scrap and would have to buy a new one. I could not contact the manufacturer to lodge a complaint… Read Full Review

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★★★☆☆
Garden Groom

“Was good but.....”

Written on: 22/07/2014 by JaylenWatson226 (1 review written)

Had an original groom for several years now, has always performed well and neighbours have always commented on the speed and neatness. Not uncommon to be asked if I use a spirit level to cut my hedge as it is so evenly flat. If you use regularly it will keep things neat, but don't let the hedge overgrow as it makes it harder work. Only drawback was it got heavier as you used it as it collects the clippings on board. But....the collection box is made of a degradable plastic which with time has… Read Full Review

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★★☆☆☆
Garden Groom

“Heavy Garden Groom”

Written on: 04/07/2014 by Sncthe (1 review written)

Overall it is heavy, clumsy, restricts your movement, and with the collecting bag and cable, you have to lay everything out several times. It took me 4 times longer to cut my hedges and i was knackered. Used it once then got rid of it. 3.8kg is far too heavy! Redesign i think with far lighter materials, i had the 500 watt model… Read Full Review

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★★★★☆
Garden Groom

“use of garden groom”

Written on: 02/05/2014 by AlexisLawson331 (1 review written)

I used the garden groom 500w today. Found that it gave a really good,clean cut. I didn"t use the collection bag as our hedge is"nt massive. I found that most of the bits were collected but still did spit out bits which on the pavement side of the hedge I still had to sweep up,this didn"t take long as there was only little bits left. Overall it"s a lot better than normal electric trimmers and I would recommend to anyone… Read Full Review

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★☆☆☆☆
Garden Groom

“garden groom parts”

Written on: 07/08/2013 by Bobby47. (1 review written)

I have had the garden groom mini for 3 to 4 years now. I like the trimmer and it does a good job of trimming & mulching. I caught a branch that was to large and it bent the blade and tore the plastic part of the blade. If anyone is willing to sell there broken trimmer at a reasonable price I would be interested. Contact me krnybobby@aol.com… Read Full Review

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★☆☆☆☆
Garden Groom

“Cheaply made!”

Written on: 08/07/2013

I was excited to finally get the garden groom. I was impressed with how easy to use it looked on TV. Well, I used it on 1 bush and it broke already! Very disappointed. I went to their website they recommend in the owners manual for trouble shooting. The site is no longer in use. I guess they have had too many complaints? I will never buy anything from an infomercial again! I am out $125.00, and a bush that is only half trimmed!!… Read Full Review

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★★★★★
Garden Groom

“Love it. Have used for 4 years!”

Written on: 02/07/2013

I hate to pick up hedge clippings. The Garden Groom has made the job so much easier. Thankfully I have had zero problems for the last 4 years! I don't think I could ever go back to regular hedge clippers… Read Full Review

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★★★★☆
Garden Groom

“Works Fine”

Written on: 16/06/2013

Just got it the other day. Used it today. Does exactly what I expected. Paid ~$125.00. If I can ge a couple of years out of it I'll be happy. One hundred bucks doesn't buy much these days… Read Full Review

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★☆☆☆☆
Garden Groom

“Looks aren't everything!”

Written on: 02/06/2013 by rookedagain (1 review written)

A waste of $$$. Zero help from Customer service. No parts available. When will the public catch on to these gimmicks? I'll stick with the Riobi and rake.. Thanks but no thanks. Forget sending it back. You'll waste another $20.00 on shipping. I thing I called New Deli when they answered… Read Full Review

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★☆☆☆☆
Garden Groom

“Customer Service- A Joke!”

Written on: 02/06/2013

I used the trimmer one season, it was OK. A clip that holds the plastic clippings catcher in place broke. It can't be used without it. I called, asking for a replacement. It can't be more than 2 or 3 dollars. I told them the problem and was told my warranty was up and they couldn't do anything. I told them I will pay for it. They have and keep NO Spare Parts. They offered to sell me a new one. So because of a 2 inch clip, the Garden Groom is no longer usable for me. Instead of sending me a new… Read Full Review

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Amosyalek's Comment

Written on: 23/07/2013

I have this product and it's pretty bad too.

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★☆☆☆☆
Garden Groom

“Christmas Present”

Written on: 14/05/2013

I got the Garden Groom for Christmas and of course I was unable to try it out until this spring. I tried it and hated it. It left mulchings all over the place and it ended up being more work than just using a regular hedge trimmer and raking up the stuff. It didn't cut evenly and very hard to use on the sides of the bushes. I called customer service and they refused to let me return it because of their 60 day return policy. Um...hello!! Christmas present, snow, spring just got here! Their… Read Full Review

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★☆☆☆☆
Garden Groom

“No warrenty”

Written on: 19/11/2012 by Friendright (1 review written)

Lifetime warrenty mean one year. I tried to get a replacement blade as it bent for $50 they will send a new one plus hopping The number they send you to for warrenty does not even have a contract with this company… Read Full Review

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★☆☆☆☆
Garden Groom

“DO NOT BUY A GARDEN GROOM”

Written on: 08/10/2012 by jackfahy (1 review written)

We should have read the reviews on these; they do not work. We ordered the 500 Watt larger unit and it had no cutting power and was very cheaply made. These units have cheaply made blades, poor suction, and they did not trim the smallest of our hedges/bushes without a great deal of time repeatedly trying to trim them. We cannot believe anyone has had any success with them. If they are held in a downward position to trim, there isn't enough suction to let the debris go into the holder; the few… Read Full Review

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★★☆☆☆
Garden Groom

“how long it lasts”

Written on: 27/09/2012 by jead (1 review written)

i purchased the garden groom one year and a half ago, it didn't work well on all the shrubs, and now it has stopped working altogether. not aware of where to take it to be repaired, if it can be. unknown why it suddenly quit working… Read Full Review

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★☆☆☆☆
Garden Groom

“Do NOT recommend!”

Written on: 22/08/2012 by NotRecommended (1 review written)

I returned the Garden Groom within 30-day Free trial because it was sub-standard quality and essentially unused. They have not returned my payment AND I had to pay shipping to return it to them (additional $20.00). If you attempt to communicate with "customer service" - you can expect only foreign speakers who pretend they don't understand English = NO help, none… Read Full Review

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★★★★★
Garden Groom

“Garden Groom is the BEST Hedge Trimmer!!!!”

Written on: 02/07/2012

Just received my Garden Groom and I LOVE it!!! It makes the job so easy, fun and safe. I used it this weekend on my bushes and my neighbor is buying one now!… Read Full Review

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★☆☆☆☆
Garden Groom

“Worthless”

Written on: 29/06/2012

I returned my Garden Groom. Had a hard time getting it to cut. My son-in-law tried it as well as some neighbors - worthless as far as I'm concerned. I sent it back and didn't read the fine print. I was supposed to call customer service first. I'm assuming I'm out $136.90. Would never recommend this product to anyone… Read Full Review

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★☆☆☆☆
Garden Groom

“buyer beware”

Written on: 29/05/2012 by hlwilliams (1 review written)

I PURCHASED THIS TRIMMER DUE TO IT'S DESIGN AND 60 DAY MONEY BACK GUARANTEE.ON THE FIRST SCRUB I TRIED TO TRIM IT STARTED TO MAKE A NOISE,THE TRIMMER WAS HAVING A HARD TIME CUTTING ANY OF MY SCRUBS.I SPOKE WITH CUSTOMER SERVICE THEY STATED THAT I COULD SENT IT BACK,BUT THEY DON'T TELL YOU THAT WITH THE MONET BACK GUARANTEE YOU HAVE TO PAY FOR THE SHIPPING BACK TO THEM.I PURCHASED EXPRESS SHIPPING TO GET IT BEFORE 3 WEEKS AND HAD TO PAY TO SHIP IT BACK… Read Full Review

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★★★★★
Garden Groom

“The best thing since sliced bread”

Written on: 19/05/2012

I used my Gardengroom for the first time today on a very mixed hedge, I first tried it with the small collector and then with the hose and bag, both methods worked well. It worked as well as I thought it would. I purchased it because my hedge has grown over a wire fence and conventional hedge trimmers kept catching on the wire, however careful one tried to be, where as this one does not. I am very pleased with this machine it is a brilliant ides.Before I purchased this I had a small… Read Full Review

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★★☆☆☆
Garden Groom

“Garden Groom Cuts O.K.”

Written on: 15/05/2012 by bgdr (1 review written)

I ordered a Garden Groom last year and used it 2 times. It did cut my low hedges and collected the trimmings. The reason I bought it was I thought that I could use it without much effort. I am very active, cut my own grass and use a gasoline weed eater. I am very strong but the Garden Groom is too heavy for me;. I have a backache everytime I use it. It is definately too heavy for seniors and women. It is hard to use on the sides of the bushes. I would recommend it for a strong man to use… Read Full Review

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