Written on: 07/08/2013 by Bobby47. (1 review written)
I have had the garden groom mini for 3 to 4 years now. I like the trimmer and it does a good job of trimming & mulching. I caught a branch that was to large and it bent the blade and tore the plastic part of the blade. If anyone is willing to sell there broken trimmer at a reasonable price I would be interested. Contact me email@example.com (read more)
Written on: 08/07/2013
I was excited to finally get the garden groom. I was impressed with how easy to use it looked on TV. Well, I used it on 1 bush and it broke already! Very disappointed. I went to their website they recommend in the owners manual for trouble shooting. The site is no longer in use. I guess they have had too many complaints? I will never buy anything from an infomercial again! I am out $125.00, and a bush that is only half trimmed!! (read more)
Written on: 02/06/2013 by rookedagain
A waste of $$$. Zero help from Customer service. No parts available. When will the public catch on to these gimmicks? I'll stick with the Riobi and rake.. Thanks but no thanks. Forget sending it back. You'll waste another $20.00 on shipping. I thing I called New Deli when they answered. (read more)
Written on: 02/06/2013
I used the trimmer one season, it was OK. A clip that holds the plastic clippings catcher in place broke. It can't be used without it. I called, asking for a replacement. It can't be more than 2 or 3 dollars. I told them the problem and was told my warranty was up and they couldn't do anything. I told them I will pay for it. They have and keep NO Spare Parts. They offered to sell me a new one. So because of a 2 inch clip, the Garden Groom is no longer usable for me. Instead of sending me a... (read more)
Written on: 14/05/2013
I got the Garden Groom for Christmas and of course I was unable to try it out until this spring. I tried it and hated it. It left mulchings all over the place and it ended up being more work than just using a regular hedge trimmer and raking up the stuff. It didn't cut evenly and very hard to use on the sides of the bushes. I called customer service and they refused to let me return it because of their 60 day return policy. Um...hello!! Christmas present, snow, spring just got here! ... (read more)
Written on: 08/10/2012 by jackfahy
We should have read the reviews on these; they do not work. We ordered the 500 Watt larger unit and it had no cutting power and was very cheaply made. These units have cheaply made blades, poor suction, and they did not trim the smallest of our hedges/bushes without a great deal of time repeatedly trying to trim them. We cannot believe anyone has had any success with them. If they are held in a downward position to trim, there isn't enough suction to let the debris go into the holder; the... (read more)
Written on: 22/08/2012 by NotRecommended
I returned the Garden Groom within 30-day Free trial because it was sub-standard quality and essentially unused. They have not returned my payment AND I had to pay shipping to return it to them (additional $20.00). If you attempt to communicate with "customer service" - you can expect only foreign speakers who pretend they don't understand English = NO help, none. (read more)
Written on: 29/06/2012
I returned my Garden Groom. Had a hard time getting it to cut. My son-in-law tried it as well as some neighbors - worthless as far as I'm concerned. I sent it back and didn't read the fine print. I was supposed to call customer service first. I'm assuming I'm out $136.90. Would never recommend this product to anyone. (read more)
Written on: 29/05/2012 by hlwilliams
I PURCHASED THIS TRIMMER DUE TO IT'S DESIGN AND 60 DAY MONEY BACK GUARANTEE.ON THE FIRST SCRUB I TRIED TO TRIM IT STARTED TO MAKE A NOISE,THE TRIMMER WAS HAVING A HARD TIME CUTTING ANY OF MY SCRUBS.I SPOKE WITH CUSTOMER SERVICE THEY STATED THAT I COULD SENT IT BACK,BUT THEY DON'T TELL YOU THAT WITH THE MONET BACK GUARANTEE YOU HAVE TO PAY FOR THE SHIPPING BACK TO THEM.I PURCHASED EXPRESS SHIPPING TO GET IT BEFORE 3 WEEKS AND HAD TO PAY TO SHIP IT BACK. (read more)
Written on: 19/05/2012
I used my Gardengroom for the first time today on a very mixed hedge, I first tried it with the small collector and then with the hose and bag, both methods worked well. It worked as well as I thought it would. I purchased it because my hedge has grown over a wire fence and conventional hedge trimmers kept catching on the wire, however careful one tried to be, where as this one does not. I am very pleased with this machine it is a brilliant ides.Before I purchased this I had a small... (read more)
Written on: 15/05/2012 by bgdr
I ordered a Garden Groom last year and used it 2 times. It did cut my low hedges and collected the trimmings. The reason I bought it was I thought that I could use it without much effort. I am very active, cut my own grass and use a gasoline weed eater. I am very strong but the Garden Groom is too heavy for me;. I have a backache everytime I use it. It is definately too heavy for seniors and women. It is hard to use on the sides of the bushes. I would recommend it for a strong man to... (read more)
Written on: 20/04/2012
The very poor performing Garden Groom solidifies my usual decision to not purchase items on TV or the internet. The machine and bag are difficult to use and the machine does not fit between bushes. A job that usually took me 45 minutes with a gas powered trimmer (and clean up) took over 2 hours, and I was only HALF done. A total waste of money and a huge disappointment. I am calling today to return this time wasting machine. (read more)
Written on: 29/03/2012 by DavidGrey (6 reviews written)
I purchased one of these last summer and it broke down within a week. So I sent it back and the next one lasted less than a month cut out and I could smell burning. It felt very cheaply made and clearly had a cheap motor in it. For £100 you expect a lot more for your money. I purchased it because it collects the leaves as you go along so does save you time but it is quite heavy on the arms after a while. I think if it was better built and didn't breakdown then I would of stuck with it but... (read more)
Written on: 16/10/2011
Does/did a fair job on the small conifers we have. Doesnt make as much mess as using a conventional hedge trimmer. Attaching the neck of bag attatchment to the machine is just useless.(A piece of string to tie it on is just not up to the job. Badly thought out). We had to use elastic bands doubled over to keep it attatched to the machine. The blade gets blunt quite fast. (Used twice a year on 6ft high conifers. Length of garden 45ft-neighbours trees so only have to do our side). Cannot get... (read more)
Written on: 25/08/2011 by CJWright
I've tried this a couple of times, once on a lelandii hedge about 5 metres long and 3 metres high and another hedge around 2 metres long and 2.5 high. It cut both very well but on the higher hedge it was a little difficult to use, but then any trimmer with a trailing electicity cord is cumbersome. The very best thing about it was the clipping collection, it was pretty much 99%. I would strongly suggest getting the added clipping collection bag with the hose unless you have a very small... (read more)
Written on: 29/07/2011
I normally don't buy things from TV ads but the garden groom looked like exactly what I wanted for trimming our trees and bushes. Unfortunately, I read the reviews too late. It is difficult to handle, heavy, does not work between the hedges and overall did a terrible job. It fills up very quickly, sending clippings flying and when you use the attachment it is cumbersome and not worth the effort. Mine also broke on the very first use. (zipper broke on the bag) Returning it has been a... (read more)
Written on: 28/07/2011
The blade on this trimmer does not stop as quicky as it should when the buttomn is released. My husband cut the end off a finger last Summer and today suffered another badly cut finger when the trimmer didn't stop. Wouldn't recommend. Trimmer now in the bin! (read more)
Written on: 15/07/2011 by YardDawg
This product name is the Garden Groom. Company is located at 8950 Toronto Ave, Rancho Cucamonga, CA 91730. I called the customer service listed on web site. Got conncected to someone in a foreign country. I asked to speak to someone in the United States and they would not connect me. The original person kept saying they would not refund the cost of the garden groom make over kit. I paid $7.95 for it. Shipping was free. It is listed on the sales receipt. I had to ask three or four times to... (read more)
Written on: 15/05/2011
ran groom midi about 12min.without bag or tray and it just stoped,blade turned free by hand.for my money,I received 12 mins of use,no warranty.what I liked about it (zero) (read more)
Written on: 11/10/2010
I have the original Garden Groom and have used it once a year for the past 4 or 5 years. I have about 150m2 of Leylandii hedging and the traditional hedge trimmer would just shred the soft growth but not cut it, the Garden Groom is excellent at cutting conifer/leylandii type hedging, bushes, trees etc. It gives a clean cut and you can get an even appreance very simply. I can't comment on what it would be like for woodier/leafier jobs but the reviews I have read are not great for... (read more)
Written on: 29/09/2010 by cynthiabaumler (1 review written)
please, be very Carfully using the garden groom.It doesn't stop immidiatly.
I cut of a finger with it because it didn't stop (read more)
Written on: 26/09/2010
As with all things, the Garden Groom is good at what it is designed for - regular hedge trimming. It takes longer than a conventional trimmer, as more care and more strokes are required, but the finish is good. Also, as the cuttings are collected and shredded in a bag,they can be emptied in the compost bin, saving a trip to the local recycling centre. The large collector bag is the only practical method for anything more than a small bush, and keep the hose clear of backlogged... (read more)
Written on: 24/09/2010
I read all the complaints and decided I'd try it anyway. It works just like it says it will. I'm a 53 yr old woman and it wasn't all that difficult. I liked the mulch it produced. Yes, some leaves/twigs go on the ground but not half as many as when I used a regular electric trimmer. The bushes along my driveway look great. (read more)
Written on: 19/09/2010 by TonyHiggs (1 review written)
I have a lot of hedges to trim and so the collection box appeared attractive as normal collection methods are the worst part of the hedge trimming process.
However, this tool does a poor job of cutting anything longer than a few inches and I found that my arms were really sore after just 15 minutes of using, and I'm pretty fit!
It is also very bad at cutting vertically - most of the leaves still end up on the ground and not in the collection box.
I think that this device is best used on... (read more)
Written on: 17/08/2010
I bought one, what a mistake, I used for ten minutes and my arm and shoulders
Were very sore. To heavy and don't do the Job. Very disappointed on TV comercials. (read more)
Written on: 17/08/2010
It doesn't work! The guard moves the branches away from the cutting edge as you move across the bush.Its overpriced & underpowered.Took 15 minutes to trim a section that took less than 4 minutes using a regular trimmer.I would nor recomend this to anyone-stay away. (read more)
Written on: 10/08/2010
I wrote a review more than a week ago, and the company made my review "disappear". I would NEVER deal with this manufacturer again!!
I ordered ONE Garden Groom online..... $99.99 plus $29.99 P&H.
Instead, they sent me TWO tools for $178 plus $59.99.
I disputed the charge with my Chase Visa. I also returned both UNopened boxes via Fed Ex. Still, however, I have no credit on my card. Visa tells me that the Garden Groom people have 30 days to make my refund. Do NOT put yourself in this... (read more)
Written on: 19/07/2010
I have a hedge at the bottom of the garden, only about 6 feet in length.
Garden Groom Pro arrived and I thought I would have the hedge trimmed in the usual 20 minutes but with no mess......
If I tell you I actually went to get the secateurs from the shed after 20 minutes and no impression being made on said hedge, you will understand my frustration with this product. I should have known really when opening the packaging and observing a cutting blade of less than 6 inches surrounded... (read more)
Written on: 19/06/2010
I find it gives a marvellous cut on privit,providing its not too long to start with.
However its so heavy and cumbersome to use that I have to rest every few minutes.I find it annoying to watch its advert vidio of a woman using it
as if it had the weight of a feather.
When I first enquired of one at B&Q they said they did not stock it because
it had had lots of complaints.Had to send away for one.
I still use it because it does save a lot of mess in the flower beds
but I could never... (read more)
Written on: 28/05/2010
It is the worst garden tool I have ever used. It takes three times as long to cut bushes and is only somewhat effective with short leaves. I tried it on my long leaf hedges and it would not do a thing. It would have taken me hours. Also, the container that the leaves collect in, that filled up in less the two minutes and I hadn't even cut that much. I wrapped it up the first day and sent it back. It is pure junk. John P. (read more)
Written on: 25/05/2010
the second time i use it , it got jambed ,stalled and then smoked ,now it don,t work and no place to have it fixed your right , its junk (read more)
Written on: 03/03/2010 by yorky99 (1 review written)
I pruchased th eGarden Groom Pro last year, I'm happy with it but for one serious fault, it is difficult to clean, you can't get to the cutting head without removing a dozen screws.
If you dont clean regularly the build-up sap and dust from the conifers create a ruberised solution and this jams the blade.
I would have liked some instruction on cleaning in the manual. (read more)
Written on: 20/10/2009
Bought it last year -thought it useless as I was trying to cut long leaved conifer --used it today on short cropped conifers --wonderful --no mess at all
You must use the extension bag as the small unit fills too quickly (read more)
Written on: 23/09/2009
I`ve had my Garden Groom for 4 years, it is a bit heavy but I think it does a good job. I have a very long Berberis hedge, very spiky but it copes with any length and thickness. You have to make sure you use a circular motion to do a good job and it chops it up very well and makes good compost. The only drawback with it is the fact that the string holding the nylon tube on comes undone too frequently as the spiky hedge catches the string
Written on: 16/09/2009
I have found this Garden Groom to be excellent for cutting box hedging round a tightly packed herb garden The clippings are collected and do not need to be raked up. It is easy to cut square edges and can cut to ground level. It is obviously designed for short growth only but a look at the design will tell any intending purchaser it is unsuitable for long twiggy growth. A lot of work associated with hedge cutting is eliminated by the collection bag and compared with normal hedge cutters I... (read more)
Written on: 15/09/2009
I was anxious to use the garden groom, as we have a large variey of shrubs in our yard. I was disappointed to find it was heavy and cumbersome. It had to be emptied often and at times would not cut at all, especially when trimming woody shrubs and sides of shrubs. It worked best on the yews. It was an expensive machine that doesn't do what it claims. I would never recommend this machine to anyone. (read more)
Written on: 02/09/2009
Garden Groom - A complete waste of time, use hand shears instead. (read more)
Written on: 19/08/2009 by mike walker (18 reviews written)
I bought this hedge trimmer on the internet. Garden Groom Pro. £75 plus p&p.
It is the worst thing I have ever bought. I have a forsythia hedge this hedge cutter wont touch it. I would be better off using kitchen scissors. This trimmer may work on privet or some other very soft wood but I have my doubts. It will only take off an inch or two at the most. I have sent it back and asked for a refund.
If they had stated in their advertisement its limitations ie only soft woods 1" cut I wouldnt... (read more)
Written on: 26/07/2009
I used my new Garden Groom Pro today and on evergreens, boxwood bushes and barberry bushes--it worked excellent. On vibernum and other twiggy bushes I continue to use the hedge trimmer but the Garden Groom Pro for everything else is 1/3 the time. It is obvious you need to get down on your knees to trim low to keep it from spilling and when you do that clean up is practically nothing. (read more)
Written on: 14/07/2009
I got a Garden groom as a gift and found it to be a complete waste of time and money. Not only can it not tackle any sizable growth, it is also slow and cumbersome to use.
I definitely would not recommend it to anyone at any price
Written on: 03/07/2009
This Garden Groom sucks. It stopped working for me in the second hour of use. It also is slower than a normal trimmer (read more)
Written on: 30/06/2009 by dsm1052
Garden Groom Pro.
Good machine when working but I cannot find a repairer in the Country the supplier Clifford James do not support the machine for repair they tell you to take it to an electrician my electician says he cannot do anything with the machine, it could be £100 thrown away my advice is buy a machine that has backup for repairs. (read more)
Written on: 28/06/2009 by Alyce Schlosser
Received my Garden Groom on June 26, 2009. I was very anxious to use it. Very dissapointed, it did NOT do a good job,especially on the sides of my bushes,which were evergreens with not much growth this time of year. The attached flexible chute had to be lifted several times to get the clippings in the container that holds the clippings, then you had to drag the attached bag along while you were working. The unit itself was heavy. The following day, my upper arms and neck were sore. I... (read more)
Written on: 12/06/2009
The Garden Groom is a complete waste of money!!. Notice that in the infomercial they never trim anything longer than an inch. I bet they used conventional hedge cutters before they started filming. (read more)
Written on: 06/06/2009
I'm extremely disappointed with this garden groom unit. As others have stated, if you have more than about 1 inch growth, the unit housing merely pushes the growth away from the cutting blades. I worked on a single 4 ft. diameter hedge for about 30 minutes and still was not pleased with the job. Also, there is still plenty of cleanup to do because some of the cuttings don't make it into the collection bin and fall to the ground. And finally, with the weight of the unit and having to hold... (read more)
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