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| Value for Money | 1.3/10  |
|---|---|
| Overall rating | 1.5/10 |
Full review by
danito
on 18th Jun 2008
User Rating : 7
Respect :
0
Good Points: Found them very proactive. Really did their best to find us a suitable house.
Bad Points: Recommends a slightly too high (5%) asking price to their clients.
General comments: The people that posts on website like these usually do so because they are unhappy. The pleased costumers hardly ever bothers. Hence I thougt I should break the mold and write a possitive review.
We bought a house through the Southfields branch of KFH a few years ago. While house hunting we obviously also contacted a number of other agencies. However I have to say KFH was by far the best of the lot.
I found this agency very proactive and also patient. They did their best to try to understand our needs and only recommended properties that fitted this profile. Some other agencies showed us a number of houses that either needed complete renovation (which we had specified we did not want) or were way out of our price range.
Once we found a house we wanted thay were very good at keeping the communication between us and the vendor flowing. This also applied to all the final steps when the solicitors got involved.
In short I found KFH the best ageency in Southfields (at least at that time) and if I ever come to sell up I will almost certainly do it through them.
danito's review and ratings | 220 words
Review by
rob101
on 1st Apr 2007
User Rating : 1
Respect :
0
From our experience, KFH have been consistently unhelpful, especially in the following ways:
When they showed us around, they knew nothing about the house and just wanted to get the visit done as quick as possible, even giving us incorrect information regarding the date we could move in.
They sent the contracts to the wrong address 3 times, even though we expressly told them where to send it.
They never provided us with a copy of the contract, despite 3 requests.
The landlord is switching es ...
rob101's full review | 179 words
Review by
Anna79
on 22nd Aug 2006
User Rating : 0
Respect :
0
I only viewed properties with Kinleigh Folkard and Haward estate agents. Incredibly overpriced (I'm guessing they get a %), and the info they give you is incorrect - one example - said wooden floors throughout when it was (very) cheap laminate, said working real fire - was gas fire. We realise estate agents will talk things up, but this is ridiculous. The properties we viewed had all been on the market for months - most probably due to the overpricing, about £200 pcm over other comparabl ...
Anna79's full review | 94 words
Review by
ebailey
on 10th Aug 2006
User Rating : 1
Respect :
0
Kinleigh Folkard and Haward estate agents under-valued my property by about 5%. No doubt had I gone with them they would have made a quick sale, but I was not looking for a quick sale. In fact, I was looking for the best price possible, which I achieved with another agent.
If they are on 1.5% commission, they are not worried about the £10k-15k less they could achieve, because this means between £150-200 less in commission.
ebailey's full review | 74 words
Review by
jor
on 13th Feb 2006
User Rating : 0
Respect :
0
Me and my housemate found a property through Kinleigh Folkard and Haward estate agents in Wimbledon about 6 months ago. Since then we have reached the conclusion that they are the kind of company that make you pay in every possible situation. They favor the home-owners against the renters.
An example; they didn't let us move in for 1 week, although we had signed the contracts, and they blamed our guarantors checks. Later we found out that only after 2 weeks they sent the reference forms and b ...
jor's full review | 92 words
Review by
guilfox
on 24th Jan 2006
User Rating : 0
Respect :
0
In my opinion, Kinleigh Folkard and Haward estate agents make Foxtons look good. My girlfriend recently had a terrible time with these guys. They left the flat damaged (pulled down some curtains), and didn't even let her know. They even forgot to inform her of an offer on the property!! Worst of all, we had to re-word all the bumph on the web site describing the flat, as they gave it 5 nano seconds worth of thought.
guilfox's full review | 88 words
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