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| Quality of website | 1.3/10   |
|---|---|
| Value for Money | 0/10 |
| Overall rating | 0/10 |
Full review by
Gram101101
on 27th Apr 2006
User Rating : 0
Respect :
0
Good Points: None whatsoever. I am surprised they are still doing business.
Bad Points: Everything
General comments: If you figure how much Urban Florist are making per day, and not sending out what is ordered, heck, we are all in the wrong business. We could become rich by doing this kind of business, and no one seems to care that they are doing this kind of business. I for one have written to every one I could think of, and I get no answer to this problem. Do what I do! Send them an email every day, just to let them know you have not forgotten what they have done.
Gram101101's review and ratings | 104 words
Review by
tntsgram
on 24th Apr 2006
User Rating : 0
Respect :
0
I placed two orders with Urban Florist. One of them they shipped via DHL, and the flowers arrived half dead. I was so embarrassed. I had my sister take pictures of the flowers she had received, and wrote to the company with the picture and their picture telling, them I was going to dispute the credit card charge. The second order I placed arrived the next day, so I'm assuming it came from a local florist.
tntsgram's full review | 101 words | 1 comment added.
Review by
clarelee500
on 17th Mar 2006
User Rating : 0
Respect :
+1
I ordered flowers 7 days in advance of when I wanted them delivered and Urban Florist delivered them the day after I ordered them. They were for a special occasion and will be dead by then. Can't phone toll free as I live in the UK and they just ignore my emails. Don't do business with this company - they just want your money.
clarelee500's full review | 65 words | 1 comment added.
Review by
helloname
on 24th Jan 2006
User Rating : 0
Respect :
+1
WORSE online florist EVER! The Urban Florist customer service line never picks up. You try to order and you can never get to the person. I ordered my flowers for a specific date and its been three weeks later and still NO WORD. I call them and they said they cannot guarantee the specific date and I asked if they can guarantee it within two weeks of that date and still NO. HORRIBLE PLACE! They dont know how to do business.
helloname's full review | 95 words | 2 comments added.
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