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Picture courtesy of Christine.
| Suitability | 6.4/10   |
|---|---|
| Value for Money | 6.4/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 5.8/10 |
Full review by
L Dixon
on 17th Jun 2008
User Rating : 1
Respect :
0
Bad Points: Damaged car whilst they had it and refusing to pay out, car was filthy covered in a brown sand. Stood in the cold for 20 mins waiting for a pick up.
General comments: On returning to pick up our car we noticed scuff marks on the tyres and chips out of the brand new alloys (fitted the week before). We spoke to the man who handed our keys to us who told us he had no authority to sort it and they was no one else there who could, we took pictures of the damage and I rang MIA Secure the next day to be told the manager was on holiday (people who have read all the reviews will find this story familiar) and to ring back later that afternoon as he would be popping into the office. I rang back to be told he wasn't there the man I spoke to said he would look at the damage report for our car and get back to me he did and said the damage report had no note of damage to our alloys and that if I spoke to the manager I would be able to claim from the insurance as per what had happened in the past.
We finally got though to the owner and he says he is unwilling to take responsibility for the Alloy damage we are now going to seek legal advice.
Also the manager told us on the phone on 2 separate occasions that he does NOT operate a secure car park even though the company is called MIA SECURE and the word secure appears 12 times in the confirmation email you receive. I would not recommend this company. If you can use APH (there are right next to this garage) the only reason we change was because we thought the pick up was a better service and it wasn't will be back with APH next time.
L Dixon's review and ratings | 317 words
Review by
Guest.
on 22nd Mar 2008
User Rating : 10
Respect :
0
I've just used MIA secure parking at Manchester for the second time. There were no problems the first. On our second visit. After they had taken us to the airport, we found we had left our video camera in our car. After telephoning them, they very kindly brought the camera to us at no extra expense and very quickly also. I would have recommended them before this, but now I would highly recommend them. I found their drivers approachable to chat to also. Would recommend the service provided also t ...
Guest.'s full review | 109 words
Review by
Guest.
on 8th Feb 2008
User Rating : 10
Respect :
0
Helpful, friendly staff and low prices. Have used mia secure at least 6 times in the past two years excellent service and only 5 minutes from the airport, unlike some of the larger car parks that claim to be 10/15 mins away in carrington and are at least 30-40- mins away
Guest.'s full review | 49 words
Review by
dani80
on 16th Sep 2007
User Rating : 10
Respect :
0
These guys saved my holiday! After getting to MIA using their clear instructions we were on our way to the airport (which took 5 minutes). Nearly at the front of the checking-in queue I realised I had lost my passport! Just then I got a call from MIA saying they had found my passport in the car and that they were bringing it straight over to departures for me. All of which took less than 10 minutes. What a relief! And they were the nicest people to deal with. The way back was so easy as well, ju ...
dani80's full review | 147 words
Review by
w242sfm
on 6th Aug 2007
User Rating : 0
Respect :
0
I used MIA Secure Parking for the first time at Xmas.
I found the service to be commendable until I returned to my car and found they had dented it. I checked the procedure with them and followed it carefully. They took a picture of the damage and told me to expect contact at home from a repair specialist.
I have since found them very difficult to deal with and have despaired of ever getting my car fixed.
After much hard work; and with the assistance of FHR I have managed after many months t ...
w242sfm's full review | 118 words
Review by
matthat
on 25th Jun 2007
User Rating : 0
Respect :
0
With the exception of the mini bus driver, who was excellent, the rest of the staff at MIA are a complete waste of time. They signed a letter accepting the damage was their fault and they would pay all the costs. I sent faxes and made loads of phone calls to get my parking costs refunded, without success. I drive a company car and I think my company may have to take legal action to get the repair bill refunded.
Overall, I would never use these people again. The same as described in an earlier r ...
matthat's full review | 194 words
Review by
susandyas
on 20th Jun 2007
User Rating : 5
Respect :
0
Not a happy experience this time - on the way to the airport, our driver failed to give way at a roundabout and came very close to causing an accident. Our car wasn't ready for us when we returned and the usually friendly staff were obviously having a bad morning - rude and unhelpful. I don't think we'll be using MIA again!
susandyas's full review | 60 words
Review by
burczyk
on 11th Oct 2006
User Rating : 10
Respect :
+2
Manchester Airport MIA Secure Parking were very prompt both ways, and our car was ready for us on our return. There was no fuss, and al we had were a few leaves and twigs on the windscreen. Excellent value for money.
burczyk's full review | 51 words
Review by
Vino
on 22nd Sep 2006
User Rating : 10
Respect :
0
I recently used MIA Secure Parking for the fourth time this year and found them to be efficient and friendly. I also used the valet service and my car was returned in superb condition. Keep up the good work boys.
Vino's full review | 40 words
Review by
AnotherCustomer
on 19th Sep 2006
User Rating : 2
Respect :
+1
I delivered a clean car - fair enough you might not expect it to be spotless after two weeks left standing, but it looked like someone had been busy covering it with dust from a stillsaw, and every pigeon in Manchester had done its business on it. I got "your car's over there" (I had to go hunt for it - admitedly not very far) - pretty much thank you for your money, now clear off. I'd expect my car to be taken more care of - I don't think I'd go here again; the place looks more like a backstreet ...
AnotherCustomer's full review | 130 words | 1 comment added.
Review by
jeff1975
on 17th Sep 2006
User Rating : 0
Respect :
0
Car was damaged whilst within their care. When I discovered damage at the car park upon my return they advised "give it a T-cut". After refusing this I got a letter from them on their headed paper stating they accept that damage took place whilst within their care and that pending 2 quotations they would pay for repair work. Then advised to pay for work as per cheapest quotation. I have paid £165 for repair and now they are not answering my calls nor the calls from trading standards. " ...
jeff1975's full review | 126 words | 4 comments added.
Review by
richardst
on 15th Sep 2006
User Rating : 0
Respect :
0
Don't leave your car here unless you are prepared to lose your no claims on your policies. MIA have no liability should anything happen. It's all your risk, the same as parking on the street.
richardst's full review | 249 words
Review by
Nozza
on 13th Sep 2006
User Rating : 8
Respect :
0
Helpful and efficient staff, we arrived late and MIA Secure Parking took us immediately to the airport. Would not hesitate to use them again and recommend to friends.
Nozza's full review | 28 words
Review by
ardsdd
on 4th Sep 2006
User Rating : 0
Respect :
0
I booked my vehicle into MIA Secure Parking in April for 1 weeks holiday. On return they informed me that my keys had in their words been misplaced. If this car park has 24 hr CCTV security etc. Why didn't anyone think to look at the CCTV footage to see who was last in the vehicle. If people are unaware that 24 hr security is not 24 hrs then why are they still able to advertise this. My car apparently was not on view by their cameras. I believe that I was wrongly sold their 24 hr CCTV security, ...
ardsdd's full review | 102 words
Review by
yvonne84
on 6th Aug 2006
User Rating : 10
Respect :
0
I would not hesitate to recommend Manchester MIA Secure Airport parking. They are one of the best car parks for the airport, and they offer an excellent service!
It is within easy reach of the motorway, close to the airport, and the driver was very helpful. The mini bus was very clean, easy check-in and out, quick pick up and great value for money.
yvonne84's full review | 68 words
Review by
Catrionasteel
on 3rd Jul 2006
User Rating : 0
Respect :
+1
Car left for one week at Manchester MIA Secure Parking. On return they did not initially advise us that a window had been smashed (albeit they had replaced it) , radio stolen and drivers air bag tampered with. Only divulged when broken glass was discovered between seats. Apparently 2 other cars involved. Not reported to police either. Will not be back !!
Catrionasteel's full review | 64 words
Review by
Rotarian
on 13th Jun 2006
User Rating : 10
Respect :
+1
Without doubt, Manchester MIA Secure Airport Parking is a good facility, and the staff are most courteous. I have already recommended them to a friend who intends to use it.
Rotarian's full review | 94 words
Review by
Belfast
on 23rd Mar 2006
User Rating : 9
Respect :
0
We recently used the Manchester MIA Secure Parking and they genuinely cared that we got to the airport on time, and even though we were delayed three hours on our return, they had tracked our plane and were outside the terminal to meet us.
Belfast's full review | 57 words
Review by
Youhave got to be joking
on 18th Jan 2006
User Rating : 10
Respect :
+1
We decided to go for the meet & greet service at MIA as we we knew we would be pushed for time on our return journey. There was no need to worry the driver was waiting for us at departure and again on arrival. The handover was smooth and uncomplicated and we even noticed that our car had been washed during our trip,Free of Charge!
A first class service.
Youhave got to be joking's full review | 88 words
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