BT Broadband Voice www.bt.com/btbroadbandtalk Reviews

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 0 ratings and 3 reviews

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Average Ratings for BT Broadband Voice www.bt.com/btbroadbandtalk

  • Ease of Set Up5 stars
  • Voice Clarity4 stars
  • Connection4 stars
  • Value for Money3.4 stars
  • Overall rating3.3 stars

3 Reviews For BT Broadband Voice www.bt.com/btbroadbandtalk

  • growmore Rank: Corporal 22nd Jul 2009

    Reviewer rating: 4 stars


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    While calls are free to landlines, the cost is based on a monthly charge for all of the services. BT Broadband Voice is more expensive than other providers, but I find it is convenient. I was going to opt for their contract, but when they said that it would automatically be renewed each year for a further 12 months, I declined to go onto contract, I therefore pay apremium each month. I am tempted to move elsewhere, but the hasstle versus the saving just isn't at the tipping point.

    BT made a real hash of changing their security provider from Norton to McAfee - took me hours to get McAfee installed on my three computers, and the first call to their helpline was just dreadful with them unhelpfully saying that I needed to raise the matter with my computer supplier. The second call (after I had gone some time without any security) was with someone who knew their stuff.

  • lewist Rank: Major 20th Jan 2007

    Reviewer rating: 4.5 stars


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    I decided I might as well use this service, given the fact it came with my BT Broadband service. I did connect it with an old phone I had in the house, but in the end I found a BT hub phone on eBay for not too much, and now I use that.

    The BT Broadband Voice service is not used for incoming calls, probably because when I moved house the landline number was what we had and gave people. However, with the broadband phone, I can call my brother in the USA for 1.25p per minute, and it also gives ...

  • Ldoone Rank: Lance Corporal 23rd May 2006

    Reviewer rating: 1.5 stars


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    BT Broadband Voice advertising/promotional material is not as clear and 'up front' as it could be. Read the Terms & Conditions and all small print before you purchase!

    The BT Voyager 2500v router is only free to 'new', not existing customers. When I questioned this (at the online sign-up stage) I was directed to an asterisk * in the promotional material, which is apparently there to direct potential customers to the 'terms and conditions" relating to the particular item/promotion.

    I ca ...